Archive for the ‘General’ Category

My Maintenance Program

Thursday, October 15th, 2009
Greeting to all,

Preventative Maintenance program to avoid Hijackthis log submissions.

The following are my suggestions. As it is very successful for me I thought I would share it.

Firstly keep your Windows Updates current at all times

Definitions of all installations must be kept up to date at least weekly if not daily.

Please follow the advice given here to avoid having your computer attacked by Malware and in turn to avoid asking for volunteer expert help to analise your logs.

Firstly you need one Firewall - Zone Alarm Free or Comodo Firewall Pro - both free

Download and install the following programs.

One Antivirus software program only as more than one will conflict. Avast Free Edition

Free Malwarebytes’ Anti-malware scan cleaning utility

Several Antispyware programs run manually, randomly, and not enabled at Startup.

SuperAntispyware Free Edition
Spyware blaster
Spybot Search and Destroy
A_squared free

AVG AntiSpyware Free

Temporary Internet File Cleaners and other Cleanup Utilities.

Here are three I suggest for you to choose from, however please choose only one.

Cleanup 4.5.2
CCleaner
ATF Cleaner by Atribune

Also go to

  • Start
  • Settings
  • Accessories
  • System Tools
  • Disk Cleanup and follow the prompts

Defragging Utilities

Use the Windows default defragmenter program this way:

  • Start
  • All programs
  • System tools
  • Defragmenter

OR

IObit Smart Defragmenter
Auslogics degragmenter Free

JavaRa .exe keeps your Java Runtime Environment up to date, run it occasionally

1.Scan for Adware, Spyware and all Malware WEEKLY/DAILY
2.Clean your ‘Temporary Internet files’ and ‘History list’ every 3 Days
3.Clear your SSL state every 3 Days.
4.Clear your Java files in your Java console every 3 Days
5.Empty the Recycle bin every 3 Days.
6.Defrag your hard Drive every 5 Days. (I actually analise mine and only defrag when necessary)
7.Scan for Viruses and Trojans every 4 Days.
8.Degauss your monitor by turning it off completely and back on, every 5 days
9.Completely turn off’ your machine every 5 Days. This is different than re-starting.

When you re-start, it does not shut down 100%

Now I suggest you open “control panel” and then “Internet options.” With the ‘internet options’ open, you will see the general tab. Next click on the “content” tab. You will see “clear SSL state.” This normally is performed automatically but I have come across old data left in here. While you are here, you should clean the “auto complete” as well. There is a lot of data stored here that can breach your security and privacy. It is best to uncheck all three boxes and never use this feature, however if you like this feature, keep it.

To just clean the stored data, enable “auto complete” button and then the “clean passwords” then OK. Then enable the “clear forms” and then OK. It will wipe all of the stored information.

Now let’s move on to the Java files. Open “control panel >settings and find “java plug-in” and click on temporary internet files >settings >delete files >enable Applications and Applets, and Trace and Log file > okay.

Now while we have it open, let’s adjust the size from ‘unlimited’ down to “maximum 4 MB” and you will be ready to go.

Another item that seems to get overlooked on today’s maintenance routine is the “C:\windows\temp” folder. You should delete everything that is in this folder, BUT not the folder itself. If you have never done this, it will have a ton of stuff in it. So run your disk cleanup, defrag, delete cookies etc often. There are other variations of these utilities available although I have yet to find a problem with the ones that Windows provides.

To flush DNS cache click start, run, type cmd, and type ipconfig /flushdns and press enter. (Note the space between the g /)

DNS = Domain Name Server, the cache referred to is where Windows stores all IP addresses it collects as you surf typing the IP to the domain name to surf to, this cache can grow large over a period of time causing a slowdown on your computer surfing and interaction.

I hope the above is of some help and if followed particularly by new members may alleviate the necessity of posting a HJT log. If you have the above installed, run those very necessary update definitions once a week before using the tools, I have found I rarely have to post if ever to my selected HJT forum for help.

One last thing to make the above practice easier, make a New Folder on the Desktop name it Maintenance Folder, put a short cut of all Maintenance Programs installed, (not your Firewall and Antivirus software) in it, then carrying out that once a week housekeeping chore is made even more simple.

This program looks complicated and long to use, but soon after doing it several times it becomes second nature to do it once a week without following the above information.

Top 5 Tips for keeping your Security Uncompromised

  • Never give out your IP address. This is one of the most important things to remember if you don’t want to get hacked. If you give out your IP to someone you don’t know and if they know how to hack, they can see files on your computer that you might not want to be seen by other people. Just remember, don’t give it out to ANYONE.
  • Don’t download any program if you don’t know what it is. If it says, free computer virus scan and it looks fake, it probably is. The reason is in those programs some people put key loggers so they can store everything you type. If you type in your email address and pass word, they can see that data and use it to get access to your email account. Remember, if you don’t want to get hacked, don’t download anything without knowing what it is or what it does.
  • Secure your Wi-Fi Network if you have one. Today, most houses have Wi-Fi and about half of those are unsecured. I went driving around my neighbourhood and found 32 Wi-Fi networks, of which only ten were secure. If you have an unsecured network, people who have access to your network could hack into your computer and access you private data. This gives an experienced hacker control over your computer if they know what there are doing. If you don’t want to get hacked, secure your network. Use a hard to guess password that contains a mix of numbers and letters, and change it frequently.
  • Make sure you log off your account you have on your computer before logging out, this is especially important when using shared computers. If one of your friends is visiting and they use your computer right after you, without you previously logging off, they have access to your personal data, including important items, such as your email. So remember to LOG OUT before you log off on a shared computer. Some sites have a feature whereby they can save your login information, on a shared computer don’t us that feature.
  • Keep a secure password for everything. Make a password that is long and hard to guess. People you know may attempt to hack into your accounts, including PayPal. If they know your email address and know you well, they may have a chance of guessing your password. If this were to happen, they could post your Password and email to any number of sites for hackers to utilise. Always create a long password with a mix of numbers and letters so that NOBODY can easily guess it.

Troubleshooting Outlook Errors

Wednesday, December 17th, 2008

How to fix various Micorsoft Outlook Errors

There are a few Outlook Errors which tend to be more common than others. This article will hopefully help your fix errors with Outlook and troubleshoot various known issues.

Outlook Error Message “0×80004005″ Operation Failed

This message may appear in Outlook 2000, 2002 or 2003.

When you try to send or receive emails with Outlook you may get an error similar to “Sending and receiving reported error “0×80004005″ : The operation failed.” That error code could also be “0×800ccc0d” or “0×800ccc0e”. This could possibly be due to your security software which is blocking access to scripts. Do you ahve Norton AntiVirus installed? This particular application has a “Script Blocking” feature which you may have enabled.

Outlook Error Message “0×800ccc0f”

When sending and receiving emails you may see this error or a similar error such as 0×800ccc15, 0×80042108, 0×800ccc0e, 0×8004210b, 0×800ccc0b, 0×800ccc79, 0×800ccc67, 0×80040900, 0×800ccc81.

Specific error messages may include:

“No connection could be made because the target machine actively refused it.”

“The server could not be found. (Account:account name, POPserver:’mail’, Error Number: 0×800ccc0d)”

“Task ‘server name - Sending and Receiving’ reported error (0×800ccc0f): ‘The connection to the server was interrupted. If this problem continues, contact the server administrator or Internet service provider (ISP). The server responded: ? K’”

“Your server has unexpectedly terminated the connection. Possible causes of this include server problems, network problems, or a long period of inactivity. Account. account name, Server: ‘server name‘, Protocol: POP3, Server Response: ‘+OK’, Port: 110, Secure(SSL): No, Error Number: 0×800ccc0f”

“Task ‘SMTP server name - Sending and Receiving’ reported error (0×80042109): ‘Outlook is unable to connect to your outgoing (SMTP) e-mail server. If you continue to receive this message, contact the server administrator or Internet service provider (ISP).’”

“The operation timed out waiting for a response from the receiving (POP) server 0×8004210a”

“A time-out occurred while communicating with the server 0×800ccc19″

These errors are commonly associated with the fact that Outlook cannot make a connection to your email account. Make sure you check that your PC has an active Internet Connection, The email account settings in Outlook are correct such as mail server, user name and password and also check that your Anti-virus or Firewall is not preventing Outlook connecting to the mail server.

Outlook Error Message “0×800ccc0e” - Socket error: 10061

When trying to send or receive email you may experience this error in Outlook if the port which the email client is trying to connect to is blocked. Port 25 is used for sending and port 110 for retrieving emails.

Outlook Error Message “0×800CCC92″ or “0×800CCCD2″

It’s likely you are trying to connect to a POP3 Server  and your username and password are incorrect. Check all of your POP3 setting are correct and consult your ISP as to which sepcific settings in Outlook you should have enabled.

Outlook Error Message “0×800ccc19″

A time-out occurred while communicating with the server 0×800ccc19 OR The operation timed out waiting for a response from the receiving (POP) server 0×8004210a

If you are experiencing either of the above errors it is recommended that you check the configuration of your security software such as Norton AntiVirus or McAfee software.

Online digital photos for holiday family albums

Tuesday, December 16th, 2008

Where to put the pictures once you have them. 

Once you have all those great digital images of the cat bouncing around on the Christmas tree, and the kids screaming for joy over the wrapping paper, you’re going to want to share those images. A web photo album might be a good solution. 

Web albums are a much better option than trying to email everyone your digital images. Once completed, you can email everyone a single link to the web album, and the relatives and friends can download the pictures they like from a single area, very easily. 

Downloading Picasa and installing is very easy for the Windows XP and Vista users. If you have a Mac, there are now two solutions which can be found on the Picasa Help Center area, one is using iPhotos, and loading to the Picasa Web Album area from that software, and the other is a direct loader if you don’t use iPhotos. I’m told there is going to be a full version of Picasa for the Mac sometime in the future, but right now, that is just rumor-ware. 

Once installed Picasa searches your computer for images. You can control the areas Picasa is allowed to search in the 

File->Add Folder to Picasa Dialog. 

Yes that is a bit confusing, and should be renamed, but whether you are adding a folder or removing one from the search list of Picasa, the command dialog is the same. 

I took the time to show you that functionality in this article, because, honestly, that is the hardest option setting to find and use in Picasa, the rest is really easy. 

Once you have Picasa downloaded and installed, and your Image areas being searched, the layout and folder areas are created for you. You can make different album areas however, and then upload those albums to the Internet. The Picasa services gives you 1-Gig of free space on the web for your images and videos. I have not heard of a limit to the number of Albu

ms you can have, so make as many or few as your image collection requires.  

Once you create a web album, you can set that album to be Public, Private or even set it to have a password. 

Quick overview of Picasa’s Albums, Folders and Collections

We need to stay focused on our task for this article, because Picasa simply has too many good options and getting side-tracked is easy. However, we should go over some basic vocabulary; this will make the rest of your explorations into Picasa easier to understand as well. 

  • Collections
  • Folders
  • Albums

Collections are the Gray Bars in the side-menu area with the arrows. Clicking on the arrows, expands the Collection or Opens it. 

Folders in Picasa are created by the folders the program finds on your hard drive. If you create a new folder under your Pictures directory (and put image files into that folder), you can expect to find a new folder of the same name in the Folders Collection of Picasa the next time you open the program. 

Albums are collections of pictures you have created inside Picasa. An Album is a “Theme” or group of images which you create by selecting images from your other folder areas. 

When creating an album, the same image can be used in several Albums, but Picasa doesn’t really like duplicate images inside physical folders. Albums are really simply a list of images, not the “physical” images themselves. So the same image in several Albums is not a duplication of that image, simply multiple references to the same image. 

Why? Well, for many reasons, the first one being disk space. It is assumed by Picasa’s program that you “want” to make albums for sharing with others, if the program made copies of the physical files for every album you wished to create, your disk space would be eaten up in a very short time. However, if we only are making lists of these images, then we are free to make many more Albums, while not eating up our available hard-drive space. 

Digital images can be very large. 

Create a New Album with selected pictures. 

With the vocabulary out of the way, we want to put together an Album from our collection of holiday digial images, and then upload that album to a space on the Internet where family and friends can view, download, print and share these images. 

With that goal in mind, I’m going to create an album in the following Flash Tutorial, and then I’m going to add pictures to that album. 

Not so hard, and adding images to our album is just as simple, we are going to find an image we want to add, right click on the image, and add the image to the Album we just created. 

You can also simply drag the image over to the album, but I find it easier to right-click and choose the Album name. 

TIP: We can also hold down the Ctrl key, and select several images at once, then right click on one of the selected images, to add all of the images at the same time. 

Log into your Picasa Account

If you have a Google account already, then you have a Picasa Account as well. If you don’t, then you can create an account by going to the Web area in the top menu bar, and signing up. Again signing up is free, and mostly painless. 

Once signed up, we just log in, and we are ready to put our album on the Internet. 

Create your Web Album by Uploading your Local Album

This is really the easy part. We just choose our Album and click on the Upload button. 

By default our Web Album is going to have the same Properties (name, description, date, etc) as our local album. 

Change the Settings of your web album

We have several options for our albums. We can let anyone who comes across the album on the Internet see it, we can set it so only a list of people can see the album, we can also put a password on the album, and email our friends and family the link address, and password. 

For family photos, and holiday pictures, I prefer to just make the album public, and then, if I wish later, change the album to private. Then I send out invitations to the album. Putting in a password is a bit much and for some of my older family members, I might as well not put the pictures up if I’m going to make it difficult for them to see, cause they are not going through the ordeal. Your millage (and family) may vary. 

Let people know your web album is ready to be seen

As shown in the tutorial walk through there are many options for sending out invitations to your web album. You can use the Picasa invitation, or just copy the URL address of the web album and paste it in your own email. Link to it from your blog or Myspace page. 

Post pictures from your web album into your Myspace and Facebook area.

Once the album is uploaded, each picture will have a link beside it, on the right, which you can copy and paste into your Myspace area, or your Facebook area. If you have a blog on Blogger, use the Blogger button at the bottom menu of Picasa, for fast uploading to that website. 

Have fun this season! and as always, if you have questions, jump into our forum area and we’ll get you answers.