Archive for the ‘How To’ Category

Troubleshooting Outlook Errors

Wednesday, December 17th, 2008

How to fix various Micorsoft Outlook Errors

There are a few Outlook Errors which tend to be more common than others. This article will hopefully help your fix errors with Outlook and troubleshoot various known issues.

Outlook Error Message “0×80004005″ Operation Failed

This message may appear in Outlook 2000, 2002 or 2003.

When you try to send or receive emails with Outlook you may get an error similar to “Sending and receiving reported error “0×80004005″ : The operation failed.” That error code could also be “0×800ccc0d” or “0×800ccc0e”. This could possibly be due to your security software which is blocking access to scripts. Do you ahve Norton AntiVirus installed? This particular application has a “Script Blocking” feature which you may have enabled.

Outlook Error Message “0×800ccc0f”

When sending and receiving emails you may see this error or a similar error such as 0×800ccc15, 0×80042108, 0×800ccc0e, 0×8004210b, 0×800ccc0b, 0×800ccc79, 0×800ccc67, 0×80040900, 0×800ccc81.

Specific error messages may include:

“No connection could be made because the target machine actively refused it.”

“The server could not be found. (Account:account name, POPserver:’mail’, Error Number: 0×800ccc0d)”

“Task ‘server name - Sending and Receiving’ reported error (0×800ccc0f): ‘The connection to the server was interrupted. If this problem continues, contact the server administrator or Internet service provider (ISP). The server responded: ? K’”

“Your server has unexpectedly terminated the connection. Possible causes of this include server problems, network problems, or a long period of inactivity. Account. account name, Server: ‘server name‘, Protocol: POP3, Server Response: ‘+OK’, Port: 110, Secure(SSL): No, Error Number: 0×800ccc0f”

“Task ‘SMTP server name - Sending and Receiving’ reported error (0×80042109): ‘Outlook is unable to connect to your outgoing (SMTP) e-mail server. If you continue to receive this message, contact the server administrator or Internet service provider (ISP).’”

“The operation timed out waiting for a response from the receiving (POP) server 0×8004210a”

“A time-out occurred while communicating with the server 0×800ccc19″

These errors are commonly associated with the fact that Outlook cannot make a connection to your email account. Make sure you check that your PC has an active Internet Connection, The email account settings in Outlook are correct such as mail server, user name and password and also check that your Anti-virus or Firewall is not preventing Outlook connecting to the mail server.

Outlook Error Message “0×800ccc0e” - Socket error: 10061

When trying to send or receive email you may experience this error in Outlook if the port which the email client is trying to connect to is blocked. Port 25 is used for sending and port 110 for retrieving emails.

Outlook Error Message “0×800CCC92″ or “0×800CCCD2″

It’s likely you are trying to connect to a POP3 Server  and your username and password are incorrect. Check all of your POP3 setting are correct and consult your ISP as to which sepcific settings in Outlook you should have enabled.

Outlook Error Message “0×800ccc19″

A time-out occurred while communicating with the server 0×800ccc19 OR The operation timed out waiting for a response from the receiving (POP) server 0×8004210a

If you are experiencing either of the above errors it is recommended that you check the configuration of your security software such as Norton AntiVirus or McAfee software.

Burning DVD Video with Sony Vegas and DVD Architect

Tuesday, December 16th, 2008

There are many solutions for burning out high quality DVDs, and with the new High Definition players on the market some new tricks to be learned. The two software packages which can burn HD-DVD — that I know — are Sony’s Vegas w/ DVD Architect and the Ulead Video Studio 10+. I recently got a chance to work with the Sony Vegas tool kit and found it an amazing package for editing DVD quality video as well as a nuts-and-bolts solution for putting together professional quality DVD’s (standard and high-def).

There are cheaper and even free packages out there in the open-source world which will edit video, but nothing I’ve found which is currently up-to-par with the software on the market side. For years I used Adobe’s Premier and found it lacking in many ways, but it was the best thing out there, and so you did what you could. Then Ulead VideoStudio came along and that is a good package; not quite what I was looking for but the price was right, and it was better than the more expensive Premier. Now that I have the Sony Vegas system however, all bets are off. The price was a bit high, but the hours it has saved, and the quality of the product it can create paid for itself in three projects time.

When you are capturing HDV with Sony Vegas, it comes in as M2T format, which is a highly compressed variant of the MPEG-2 format, and native HDV cameras. The quality at this point is virtually unchanged and the data rate is no higher than that of regular DV so capture isn’t an issue. Sony Vegas allows you to edit at this quality, but really there aren’t readily available computers with enough processing power to edit the M2T files effectively. The solution is to use an intermediate file, perform your edits and adjustments and then swap out the intermediate for the original footage. All of your edits, adjustments and processing such as color correction etc. are transferred to the original footage for final render. It really is an amazing package.

Even with the intermediary code, you are probably going to want a machine with at least a 2.6 Ghz or faster processor, and 1gig of RAM.Once we are done with our editing, and have our finished product, we want to burn a SD DVD. Vegas comes with a very good MainConcept MPEG encoder which will do the down-conversation for us before we bring the files into DVD Architect. For SD DVD we are going to be converting down to SD 720×480. There are some advantages to smart rendering HDV, but for our purposes we are going for an SD DVD so these don’t come into play right now.

To render the video we are going to use the template “DVD Architect NTSC Widescreen video stream”. Set the bitrate based on the length of the video, like with any SD Mpeg render. In the custom tab, under project, set the Video Rendering Quality to “Best”. This is unrelated to the Mpeg bitrate setting, and instead effects what method Vegas uses when rescaling the video. When you are changing the image size (which we are down to 720×480) it is important to select “Best” for this option.

For the Audio, we want to use the AC3 format, rather than wave or MP3.Make sure the timeline for the project set to 1080i HDV, for the best quality, if you have it set to NTSC Widescreen, instead of HDV 1080i you will get very soft images. Another trick for crisping up the images is to add a very mild Unsharp Mask filter to your timeline.

The last thing we want to make sure of is that we set, in the Project Properties, the deinterlace method to “Blend Fields”. While you are not deinterlacing when downconverting like this, if that setting is set to “none” the output looks rather hideous.

Now, we set the rendering process, and when we bring our files into DVD Architect it won’t have to re-render those files before burning and we will have the best quality we can get out of a SD DVD burn.

Intermediary Codec:

I may have lost you back there when I just glossed over this concept. At some point you just have to push on through and clean up later, so let’s go over a few items before we get to editing and burning our next movie.

The HDV transport stream coming in from your HDV camera is much to heavy to process, so we use what is called an Intermediary codec so we can edit files with computer own by mere mortals. It is a translation or an “in-between” codec. Connect HD (for Sony Vegas) Aspect HD (for Adobe Premiere) and Lumiere (for Final Cut Pro) are all intermediary codecs. You capture in either native MPEG from the HDV camera, and the video is converted to the intermediary either in real time after capture, or during capture. When you render to print to tape, if you wish to print to your HDV camera, the intermediary will re-convert the intermediate stream to the MPEG format once again, providing you with a great image. Now you might be thinking that you are going to loose some quality during this process, but the fact is that if you don’t use an intermediary codec and edit the raw MPEG transport stream directly, you could loose a significant amount of quality in the process.

The audio format for HDV is MPEG 1 Audio layer II, which has a bitrate of 384 kbps and can be very good quality, but not if we want to edit the tracks. So again, it is best to send this to the intermediary as well (which is done automatically for you with the video). Something that might surprise you is that he sound tracks in HDV are not at the same level as CD standards. DV camcorders record audio in PCM format, which is basically as good as a .wav file. HDV’s audio spec is more in line with a very high bitrate MP3 audio. When you use the Cineform intermediary, audio is converted to a 48K/16 bit format, so you won’t need to worry about the audio quality in editing.

 The Sony Vegas package really does give you everything you need to create and produce professional quality video files and DVDs. Again the price can seem rather daunting, but for the ease of use, and quality of the tools, it is well worth the price tag, and the short learning curve.

Online digital photos for holiday family albums

Tuesday, December 16th, 2008

Where to put the pictures once you have them. 

Once you have all those great digital images of the cat bouncing around on the Christmas tree, and the kids screaming for joy over the wrapping paper, you’re going to want to share those images. A web photo album might be a good solution. 

Web albums are a much better option than trying to email everyone your digital images. Once completed, you can email everyone a single link to the web album, and the relatives and friends can download the pictures they like from a single area, very easily. 

Downloading Picasa and installing is very easy for the Windows XP and Vista users. If you have a Mac, there are now two solutions which can be found on the Picasa Help Center area, one is using iPhotos, and loading to the Picasa Web Album area from that software, and the other is a direct loader if you don’t use iPhotos. I’m told there is going to be a full version of Picasa for the Mac sometime in the future, but right now, that is just rumor-ware. 

Once installed Picasa searches your computer for images. You can control the areas Picasa is allowed to search in the 

File->Add Folder to Picasa Dialog. 

Yes that is a bit confusing, and should be renamed, but whether you are adding a folder or removing one from the search list of Picasa, the command dialog is the same. 

I took the time to show you that functionality in this article, because, honestly, that is the hardest option setting to find and use in Picasa, the rest is really easy. 

Once you have Picasa downloaded and installed, and your Image areas being searched, the layout and folder areas are created for you. You can make different album areas however, and then upload those albums to the Internet. The Picasa services gives you 1-Gig of free space on the web for your images and videos. I have not heard of a limit to the number of Albu

ms you can have, so make as many or few as your image collection requires.  

Once you create a web album, you can set that album to be Public, Private or even set it to have a password. 

Quick overview of Picasa’s Albums, Folders and Collections

We need to stay focused on our task for this article, because Picasa simply has too many good options and getting side-tracked is easy. However, we should go over some basic vocabulary; this will make the rest of your explorations into Picasa easier to understand as well. 

  • Collections
  • Folders
  • Albums

Collections are the Gray Bars in the side-menu area with the arrows. Clicking on the arrows, expands the Collection or Opens it. 

Folders in Picasa are created by the folders the program finds on your hard drive. If you create a new folder under your Pictures directory (and put image files into that folder), you can expect to find a new folder of the same name in the Folders Collection of Picasa the next time you open the program. 

Albums are collections of pictures you have created inside Picasa. An Album is a “Theme” or group of images which you create by selecting images from your other folder areas. 

When creating an album, the same image can be used in several Albums, but Picasa doesn’t really like duplicate images inside physical folders. Albums are really simply a list of images, not the “physical” images themselves. So the same image in several Albums is not a duplication of that image, simply multiple references to the same image. 

Why? Well, for many reasons, the first one being disk space. It is assumed by Picasa’s program that you “want” to make albums for sharing with others, if the program made copies of the physical files for every album you wished to create, your disk space would be eaten up in a very short time. However, if we only are making lists of these images, then we are free to make many more Albums, while not eating up our available hard-drive space. 

Digital images can be very large. 

Create a New Album with selected pictures. 

With the vocabulary out of the way, we want to put together an Album from our collection of holiday digial images, and then upload that album to a space on the Internet where family and friends can view, download, print and share these images. 

With that goal in mind, I’m going to create an album in the following Flash Tutorial, and then I’m going to add pictures to that album. 

Not so hard, and adding images to our album is just as simple, we are going to find an image we want to add, right click on the image, and add the image to the Album we just created. 

You can also simply drag the image over to the album, but I find it easier to right-click and choose the Album name. 

TIP: We can also hold down the Ctrl key, and select several images at once, then right click on one of the selected images, to add all of the images at the same time. 

Log into your Picasa Account

If you have a Google account already, then you have a Picasa Account as well. If you don’t, then you can create an account by going to the Web area in the top menu bar, and signing up. Again signing up is free, and mostly painless. 

Once signed up, we just log in, and we are ready to put our album on the Internet. 

Create your Web Album by Uploading your Local Album

This is really the easy part. We just choose our Album and click on the Upload button. 

By default our Web Album is going to have the same Properties (name, description, date, etc) as our local album. 

Change the Settings of your web album

We have several options for our albums. We can let anyone who comes across the album on the Internet see it, we can set it so only a list of people can see the album, we can also put a password on the album, and email our friends and family the link address, and password. 

For family photos, and holiday pictures, I prefer to just make the album public, and then, if I wish later, change the album to private. Then I send out invitations to the album. Putting in a password is a bit much and for some of my older family members, I might as well not put the pictures up if I’m going to make it difficult for them to see, cause they are not going through the ordeal. Your millage (and family) may vary. 

Let people know your web album is ready to be seen

As shown in the tutorial walk through there are many options for sending out invitations to your web album. You can use the Picasa invitation, or just copy the URL address of the web album and paste it in your own email. Link to it from your blog or Myspace page. 

Post pictures from your web album into your Myspace and Facebook area.

Once the album is uploaded, each picture will have a link beside it, on the right, which you can copy and paste into your Myspace area, or your Facebook area. If you have a blog on Blogger, use the Blogger button at the bottom menu of Picasa, for fast uploading to that website. 

Have fun this season! and as always, if you have questions, jump into our forum area and we’ll get you answers.