Hi,
Create a folder such as C:\HJT or C:\Program Files\HJT and move HJT.exe into the newly created folder so we can have avaiable backups in case you fix the wrong thing or I make a mistake. Very important.
This was ignored for some reason by Ewido:
C:\Documents and Settings\Claire Francis\Desktop\
cracksearcher\CrackSearcher.exe -> Not-A-Virus.HackTool.Win32.CrackSearch.a : Ignored
Either delete that folder from your desktop or run Ewido again and let Ewido delete for you.
Go here to learn how to show hidden files/folders:
http://www.xtra.co.nz/help/0,,4155-1916458,00.html#5
Re-hide after we are done
Download Clean.bat to your desktop(Save page as or Save as): for later use to clean out your TEMPORARY and PREFETCH files.
http://www.thatcomputerguy.us/downloads/clean.bat
Run hijackthis and click on scan button and put checks next to these:
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchURL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page_bak = about:blank
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O20 - Winlogon Notify: wineil32 - C:\WINDOWS\
Make sure nothing is open and click on fix checked.
Now reboot into safe mode by
tapping your F8 key upon restart and safe mode screen appears, select safe mode and press enter.
Navigate to these files or folders using Windows Explorer (OR Start -> Search) and delete (if present):
DELETE FILES:
ALCMTR.EXE < file
C:\WINDOWS\System32\
wineil32.exe < file
Now run that
clean batch file you created earlier, type in
'Y' a couple of times and
press enter each time you type in "Y" until black box disappears.
Reboot
Post a new HJT log for further review