Were you or are you using Limewire? You might want to consider uninstalling that since P2P downloads could be creating the popup problems noted. Also, uninstall anything listed as 'Viewpoint' or 'Viewpoint Manager' in 'Add/Remove Programs' (Control Panel).
Please disable the following application(s), as it/they may hinder the removal of some entries. Otherwise, certain cleaning attempts may be wrongly recognized and blocked as hijacking attempts or other potentially inappropriate behavior. You can re-enable such tools after your computer is clean.
Spybot Search & Destroy (Teatimer)
1) Run Spybot-S&D
2) Go to the Mode menu, and make sure "Advanced Mode" is selected
3) On the left hand side, choose Tools -> Resident
4) Uncheck
"Resident TeaTimer" and OK any prompts
5) Restart your computer.
Please download, install, update and scan your system with the free (trial) version of Ewido TROJAN scanner
[Developed for Windows 2000 and XP]:
- When installing, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".
- When you run ewido for the first time, you will get a warning "Database could not be found!". Click OK. We will fix this in a moment.
- From the main ewido screen, click on update in the left menu, then click the Start update button.
- After the update finishes (the status bar at the bottom will display "Update successful"), click on the Scanner button in the left menu, then click on the Start button. This scan can take quite a while to run, so time to go get a drink and a snack....
- If ewido finds anything, it will pop up a notification. You can select "clean" and check the boxes "Perform action with all infections" and "Create encrypted backup" before clicking on OK.
- When the scan finishes, click on "Save Report". This will create a text file. Please then paste the contents of the text file to this thread.
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Note: Ewido is a free trial product for 14 days. Since Ewido is a trial version, the realtime guard and automatic update will stop functioning after 14 days. We are not installing the guard because it might interfere with the cleanup or the malware removal process. You can use Ewido as an on-demand scanner (recommended) but you will have to manually update the definition file each time you scan. If you decide to purchase Ewido, you can enable the 'Realtime Protect' and 'Automatic Update' functions by clicking on the 'Status' bar (Top left) and clicking on both items under "Your Security Status".
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REBOOT.
Read over the following directions. Ask if anything appears unclear to you.
Download Clean.bat to your desktop: for later use to clean out your TEMPORARY and PREFETCH files.
http://www.thatcomputerguy.us/downloads/clean.bat
We will be restarting into Safe Mode later on in the fix and you might not be able to access the Internet. Accordingly, it is probably a good idea to print out the following directions or copy them to a text file on your desktop using NOTEPAD. Read these instructions carefully and feel free to ask if you're unsure about anything.
SELECT HijackThis FIX ITEMS: Scan with HijackThis and place a check next to these items:
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O4 - HKCU\..\Run: [web ace] C:\DOCUME~1\Clayton\APPLIC~1\LIESAX~1\Gpl grid bleh.exe
O8 - Extra context menu item: LimeShop Preferences - file://C:\Program Files\LimeShop\System\TEMP\limeshop_script0.htm
Make sure that all browser windows and internet links are closed, even this one!
CLICK ’FIX CHECKED’ with HijackThis.
HIDDEN FILES: To make sure you can see all hidden files, please follow the directions
here
SAFEMODE: Boot into safe mode by tapping the F8 key at restart and choosing 'safe mode' menu option (explained
here if needed).
Delete TEMPORARY FILES: Now, hunt down the most common temporary file locations and the temporary file clutter contained therein (and of possible malware hiding places):
Go to Start > Run and type:
CLEANMGR.EXE and hit enter.
When prompted select the C: drive and click ok.
Check the boxes for: - Temporary Internet Files
- Downloaded Program Files
- Recycle Bin
- Temporary Files
Click OK or Enter
For additional, more thorough cleaning and for multi-profile user configurations:
(*) Run Clean.bat to clean up your TEMPorary files.
***** Clean out the
Recycle Bin for items removed below,
ONLY once you have regained the full functional use of your PC.
Navigate to these files or folders using Windows Explorer (OR Start -> Search) and delete (if present):
DELETE FILES:
C:\DOCUME~1\Clayton\APPLIC~1\LIESAX~1\Gpl grid bleh.exe
C:\Program Files\LimeShop\System\TEMP\limeshop_script0.htm
POST A REVISED HIJACKTHIS LOG for review:
Reboot and post a new HijackThis log with any feedback as appropriate - how things are now behaving: any new or remaining apparent issues.