Thanks, let's get started.
You may want to print out these instructions for reference, since you will have to restart your computer during the fix.
Please download FixWareout from one of these sites:
http://downloads.subratam.org/Fixwareout.exe
http://www.bleepingcomputer.com/file...Fixwareout.exe
Save it to your desktop and run it. Click Next, then Install, make sure "Run fixit" is checked and click Finish.
The fix will begin; follow the prompts. You will be asked to reboot your computer; please do so. Your system may take longer than usual to load; this is normal.
Once the desktop loads please post the text that will open (report.txt) and a new Hijackthis log.
also...
Download and install
Ewido anti-spyware
4.0 (uninstall any previous version first).
- Click the Download BUTTON. On the next page click the
Download now BUTTON.
- Save and then install (Run) from the save location.
- Open/Run ewido anti-spyware
- Wait a few moments and Ewido should Auto update itself (note date of last
update). If it doesn't update, click the update ICON at top of
screen:
Quote:
- Click on the Update now LINK at the top of the window
- Click on the Start update button
- Wait for the update to download and install
|
- This is very important to get the LATEST
updates
- Click on the Status ICON
- Under "Your computers Security"
Click change status on Resident shield to inactive
(ONLY consider activation of that feature once you are
clean)
- Click on the Scanner ICON at the top of the window
- Click on the Settings tab then select Recommended Actions
and choose Quarantine
Close
ALL open Windows / Programs / Folders. Please start
Ewido, and run a full scan:
- Click on the default Status ICON and select
the Scan now LINK.
OR
- Click on the Scanner ICON . Select the Scan
TAB.
- Select Complete System Scan. Ewido will now begin to scan your
system.
- If Ewido finds anything it will list them in the Preview WINDOW:
- Make sure that Set all elements to: shows
Quarantine, if not click on the link and choose
Quarantine from the popup menu.
- Select Apply all actions at the bottom of the window (and the
items found will be quarantined - and recoverable, if any items are needed
back).
- When the scan has completed, click on the Save Scan Report button
and save the scan to your Desktop where it can be easily found.
- Copy and paste the EWIDO scan results into your next
post.
- Close Ewido.