Thanks,
Look in add/remove program and remove(if present)
viewpoint/viewpoint manager/viewpoint media player
Reboot if removed
Run hijackthis and click on scan button and put checks next to these:
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{0F54743E-AB51-4F5E-8915-C054BAD2A551}: NameServer = 85.255.116.70,85.255.112.101
O17 - HKLM\System\CCS\Services\Tcpip\..\{6D0770FC-F79C-4059-98CA-AF9F83E0B931}: NameServer = 85.255.116.70,85.255.112.101
O17 - HKLM\System\CCS\Services\Tcpip\..\{D4469838-6EBD-44BA-8055-40B2556C7A0D}: NameServer = 85.255.116.70,85.255.112.101
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.116.70 85.255.112.101
O17 - HKLM\System\CS1\Services\Tcpip\..\{0F54743E-AB51-4F5E-8915-C054BAD2A551}: NameServer = 85.255.116.70,85.255.112.101
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.116.70 85.255.112.101
Nothing open but hijackthis and click on fix checked
Now reboot into safe mode by
tapping your F8 key upon restart and safe mode screen appears, select safe mode and press enter.
Navigate to these files or folders using Windows Explorer (OR Start -> Search) and delete (if present):
DELETE FILES:
ALCXMNTR.EXE
DELETE FOLDERS
C:\Program Files\
Viewpoint
Reboot normal mode
Go here
BitDefender and run an online scan with BitDefender (you will need to use Internet Explorer for this scan). When the ActiveX Control has loaded, click on "Click here to scan" and grab a coffee.
When BitDefender completes the scan, select the "Detected Problems" tab. Click on "Click here to export scan". Save the file as an HTML to your Desktop. Then click on the saved file and allow it to open with your browser. Go to Edit - Select All then copy/paste that log back here. Post back and let us know what it found (post the log).
And post a new HJT log also..
tell me how your computer is behaving now please.