(
file missing) O23 entries are often not actually missing entries but an inability of the HJT tool to do a proper analysis of certain such entries.
Quote:
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O10 - Broken Internet access because of LSP provider 'c:\documents and settings\administrator.ntserver\windows\system32\r nr20.dll' missing
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Need to fix the broken LSP chain:
DownLoad
http://www.cexx.org/lspfix.htm
Launch the LSP application, and click the "I know what I'm doing" checkbox.
Move nothing just click Finish.
If still no joy,
download and run WinsockXPFix:
http://members.shaw.ca/techcd/WinsockXPFix.exe - Winsock repair utility designed for Windows XP.
POST A REVISED HIJACKTHIS LOG for review:
Reboot and post a new HijackThis log with any feedback as appropriate - how things are now behaving: any new or remaining apparent issues.