Hello
This is my first time using this forum so apologies if I am posting in the wrong area. I have a problem with my laptop and am pants at IT stuff so need some help.

We have wireless broadband and when I open the internet on my laptop, everytime I click something or a page refreshes a box appears that says:

Documents has encountered a problem and needs to close. We are sorry for the inconvenience.

It then has options to send an error report or not.

What has happened? Can I fix this?

Thanks in advance
Jo