This is a complex infection that many tools have minimal or ineffective success in resolving. Let's try the following tool and see how it goes:
Download and scan with the 15 day trial version of
Counterspy.
http://www.sunbelt-software.com/CounterSpy-Download.cfm
- Install Counterspy.
- Click on 'Spyware Scan', then click 'Updates' at the top right.
- Once any available updates have been installed, click the 'Scan Now' button.
- Save the report when it's finished:
- Once Counterspy has done scanning, the 'Scan Results' box will appear.
- Click on 'View Results'.
- Under (Recommended Action),using the drop down menus at the side of each entry found, set EVERYTHING to 'Remove'.
- Then click on 'Take Action'.
- Once everything has been removed, click on 'View Details'.
- Copy and Paste those details into a Word/Text document, then save it to your desktop.
Post the above results and tell us how your PC is doing.