Hi,

Thanks for getting back to me.

I installed Delete FXP Files and attempted to delete the folder, but received the following message: “Recursive folder deletion is not available in the unregistered (demo) version of Delete FXP Files.”

I’ve run Spybot 1.5 before and had problems (see below). Just opening the program takes clicking on it many times. I just tried to run it, but my computer rebooted before the program completed running (see below). I ran it again without my Maxtor External Drive attached, and it says “Congratulations! No immediate threats were found.”

I have AVG Free Edition 7.5.519, and have been running it, with the automatic updates, since before this problem began. My computer is usually on 24/7, so I should be update all the time, right?

I’ll tried running it just now, with my Maxtor External Drive attached, but it crashed. Without the Maxtor it finished, finding no threats. Under virus results, it says:

Partition Table Change Changed
C\Windows/system32\shell32.dll Change Changed
C\Windows/system32\drivers\etc\hosts Change Changed

My Norton Systemworks One Button Check-up ran and, every time it runs, it almost always shows exactly 3 errors fixed in the Registry Scan, and exactly 13 errors fixed in the Program Integrity Scan. The Shortcut Scan found no errors, but the Norton Clean-Up Scan usually has a few temporary files that are not cleaned up. This time it shows:

Temporary File: C:\DOCUME~1\Russ\LOCALS~1\Temp\AutoDetect.exe
Temporary File: C:\DOCUME~1\Russ\LOCALS~1\Temp\~DF1E64.tmp
Temporary File: C:\DOCUME~1\Russ\LOCALS~1\Temp\~DFCD95.tmp
Temporary File: C:\DOCUME~1\Russ\LOCALS~1\Temp\~DFCDF6.tmp

Here’s the Hijack This logfile:

EDIT: Log removed.....

BELOW ARE MORE DETAILS ABOUT THE PROBLEMS I’VE BEEN HAVING WITH MY COMPUTER:


Usually I can’t get through Spybot before the computer reboots itself. This is the problem I mention in my initial post, my “bigger” problem, which I’ll get to later. I guess maybe they’re tied together, and I should give you all the information I have, to this point:

THE PROBLEM:

For a few months now, my computer has been rebooting itself. There is no rhyme or reason to when it happens, except that every time I’ve run The Cleaner, after this problem begin, the computer would reboot itself before the program completed running. AdAware 2007 would run fine, and find no real serious problems, but it crashed yesterday when I attempted to run it. Today, Spybot Search & Destroy (which never gets through before a reboot happens) ran fine, but said it found no threats, so go figure. I’ve run Windowsecurity.com/trojanscan/ twice before, and both times it just found trace cookies, but yesterday it crashed, again mentioning trace cookies. Norton Systemworks 2006 runs fine,

I ran AdAware 2007 today with the Maxtor External Drive (see below) unconnected to my computer, and it ran ok, finding 2 tracking cookies.

HOW IT RESTARTS:

When the computer reboots, the first screen that pops up (the one that says, “press DEL to run set-up”) has, in the past few days, become poorly centered on the screen. The same is true of the Microsoft Windows XP welcome screen that follows, (the one that has the progress meter at the bottom).

Lately, the Found New Hardware Wizard has been starting up (also in the past few days). When it runs, it says “unknown software”, and “cannot install this hardware, as the wizard can’t find the necessary software.”

Since the reboot problem has begun, I always get the following message:

“The system has recovered from a serious error. A log of this error has been created”.

The log looks as follows, the same every time, I believe:

Microsoft Windows
Error Signature

BCCode: 10000050 BCP1: 80000005 BCP2: 00000000 BCP3: 80000005
BCP4: 00000000 OsVer: 5_1_2600 SP: 2_0 Product: 768_1

The following detail is basically the same every time, though slightly different in the numbers, etc:

C:\DOCUME~1|Russ\LOCALS~1\Temp\WERc517.dir00\Mini0 31208-04.dmp
C:\DOCUME~1\Russ\LOCALS~1\Temp\WERc517.dir00\sysda ta.xml

Lately (the last few weeks) I’ve been getting the following message:

Spybot – Search & Destroy

Spybot – Search & Destroy has detected an important registry entry that has been changed:

Category: System Startup global entry
Change: Value deleted
Entry: KernelFaultCheck
Old Data: %systemroot%\system32\dumprep 0 –k

It asks if I want to allow or deny change, and I always deny.

It gives the following details:

Description: Used in connection with memory dumps – you can disable these by right clicking on My computer, selecting Properties, and then the Advanced tab. Click on the Settings button in “Startup and Recovery” in the bottom pane – under “Write debugging information” – click on the down arrow and then select “None” – OK your way out.

Source: Paul Collins Startup list

I don’t know if this is related, but I have a Maxtor 300 GB External Drive with automatic back-up, which I use to back-up my “C” drive. I also have most of my downloads go to that drive.

The icon is always red now, and when you hover the cursor over
It, it says the backup has failed! If I manually instigate a back-up,
It backs up fine, but the icon and the message remain the same.

I hope this stuff was helpful. Thanks again for your time.

Russ