Since you have been able to post a log, I will assume you may be able to navigate to and run the scan tool below. Tell us what you can and can't do [can you bring up the 'Task Manager' and then run File>New Task (Run)].
Perform as much of the following steps as is possible:
Download
ComboFix from one of the following links below:
Here or
Here to your Desktop.
**Note: If you already have Combofix, delete previous copy(s) and download the latest version. It is important that it is saved directly to your desktop**
Combofix will disconnect your machine from the Internet and restore connections before it completes its run. If Combofix terminates prematurely and breaks the Internet connections,
they can be restored manually by rebooting the machine.
Note: If you have an "always on" connection (DSL/cable),
unplug the cable from the modem before running Combofix.
Do not reconnect before Combofix has finished its scan.
- Very Important! Temporarily disable your:
- anti-virus,
- script blocking and
- any anti-malware real-time protection
before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause unpredictable results.
- Click on this link to see a list of programs that should be disabled. The list is not all-inclusive. If yours is not listed and you don't know how to disable it, please ask.
- Double click combofix.exe and follow the prompts.
- When finished, it shall produce a log for you. Post that log and a HijackThis log in your next reply
Note: Do not mouseclick combofix's window while its running. That may cause it to stall
ComboFix SHOULD NOT be used unless requested by a forum helper.