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Old 03-08-2008, 03:15 AM
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Neal Neal is offline
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re: Need help removing Rootkit-gen and WIN32:Trojan(RESOLVED)

You are very welcome, that PC was very infected and surprised it would even start.


OK. we got many more very bad trojans off your PC. If you do or have done any financial transactions on this PC like online banking, credit cards etc., I would notify those companies of possible identity theft. When we get this cleaned as best we can you need to go change your passwords.

Let's run another scan with MBAM, post the results then...



Please download and install SUPERAntiSpyware Trial Pro Edition SUPERAntiSpyware.com - AntiAdware. AntiSpyware. AntiMalware.

* Load SUPERAntiSpyware and click the Check for Updates button.
* Once the update has finished, exit SUPERAntiSpyware. Please do NOT run a scan yet!


IMPORTANT: Do NOT open any other windows or programs while SUPERAntiSpyware is scanning, it may interfere with the scanning process.

* Open SUPERAntiSpyware and click the Scan your Computer button.
* Check Perform Complete Scan and then click Next.
* SUPERAntiSpyware will now scan your computer and when it’s finished it will list all the infections it has found.
* Make sure that they all have a check next to them, and then click Next.
* Click Finish and you will be taken back to the main interface.
* It could be possible that it will ask you to reboot your computer in order to delete some files after reboot.
* I'll need a log afterwards of what has been found.
* To get the log, click Preferences and then click the Statistics/Logs tab. Click the dated log and press View Log and a text file will appear.
* Please post the results of the SUPERAntiSpyware log in your next reply.


You can uninstall MBAM if you want after the scan. Thanks.
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