Hello everyone,

I have a Toshiba Satelite Pro, Windows XP.

Today when I turned on my computer and started to use the internet, a blue screen flashed and then my computer turned off. I kept trying to turn on my computer...and it kept happening.

Finally, it let me get back to my desktop. I immediately got a notification that my computer had recovered from several serious errors. It then opened up an internet page to explain the errors to me. One of them was a blue screen error (or I think that's what it was called), and the other one was a REALLY bad error (it said that the error data got corrupted, and for that to happen was really rare, so something was really wrong my computer.)

So, I tried to run a virus scan...but for some reason it didn't work. I tried to see what else I could do. I realized that there were updates that had to be installed...Service Pack #3. I started installing it. I walked away from my computer to brush my teeth, so I have no clue as to whether or not it finished installing. When I came back, the screen was completely black even though the "Power" light was still on. I turned the computer off. I turned it back on. There was just a black screen. Nothing was loading. I've tried to let the computer sit for a while off, but it just stays black.

I am a student. I have summer assignments to do. School starts in three days. I'm in big trouble if I can't figure this out.

I really appreciate any help that you can give me. I tried calling Toshiba Help Service but it was a $35 fee to receive help. Thank you for your assistance!