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Old 12-10-2008, 01:39 PM
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Re: computer really slow, cursor jumping all over

Quote:
Authentium AntiVirus SDK - 2 [uninstall list entry]
Did you try using windows add/remove programs (CONTROL PANEL)? That is the standard necessary means for removing most installed programs correctly.

Windows Install Cleanup

Your next best alternative is to download & install Microsoft’s Windows Install Cleanup - Description of the Windows Installer CleanUp Utility utility. Follow the usage instructions on the web page. Look for any entry that has the program name of interest. Click on the entry & then click remove. That might take care of your resistant uninstall problem.



Quote:
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
Stop, Disable, and Remove a Service
  • Go to Start » Run » type: Services.msc » OK.
  • Keep a record of which named items were found for subsequent additional steps later on.
  • Scroll down and find this service: (each bracketed or TEXT service name listed above)
  • Double-click on it.
  • Under the General tab, click the Stop button.
  • Then change the Startup Type to Disabled.
  • Click Apply and then OK.

Next:
  • Run HijackThis.
  • Click on ’Open the Misc Tools section’.
  • Click on ’Delete an NT Service’.
  • Enter (each service name TEXT LABEL found above) into the input BOX (make sure there are NO spaces before or after the name).
  • Click OK and select NO when asked to reboot.


REBOOT when all items have been entered.




Post a new HijackThis LOG and let us know how your PC is now doing.
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Vincent P

MALWARE: READ FIRST Procedures:
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Quote:
SAFER SURFING TOOLS (IE/FF **FREE** browser addons):
Linkscanner + WOT (Web of Trust) + SiteAdvisor (suggest at least two but not necessarily all)
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