Welcome,
You have several trojans on your PC, perform in the following order please:
Download
SDFIX and save it to your Desktop.
Double click
SDFix.exe and choose
Install to extract it to its own folder on the Desktop. Please then reboot your computer in
Safe Mode by doing the following :
- Restart your computer
- After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
- Instead of Windows loading as normal, a menu with options should appear;
- Select the first option, to run Windows in Safe Mode, then press "Enter".
- Choose your usual account.
- In Safe Mode, right click the SDFix.zip folder and choose Extract All,
- Open the extracted folder and double click RunThis.bat to start the script.
- Type Y to begin the script.
- It will remove the Trojan Services then make some repairs to the registry and prompt you to press any key to Reboot.
- Press any Key and it will restart the PC.
- Your system will take longer that normal to restart as the fixtool will be running and removing files.
- When the desktop loads the Fixtool will complete the removal and display Finished, then press any key to end the script and load your desktop icons.
- Finally open the SDFix folder on your desktop and copy and paste the contents of the results file Report.txt back onto the forum with a new HijackThis log
* Please download
Malwarebytes' Anti-Malware from
HERE or
HERE
Double Click
mbam-setup.exe to install the application.
* Make sure a
checkmark is placed next to
Update Malwarebytes' Anti-Malware and z
Launch Malwarebytes Anti-Malware, then click
Finish.
* If an update is found, it will download and install the
latest version.
* Once the program has loaded, select
"Perform Full Scan", then
click Scan.
* The scan may take some time to finish,so please be patient.
* When the scan is complete,
click OK, then
Show Results to view the results.
* Make sure that
everything is checked, and click
Remove Selected.
* When
disinfection is completed, a log will open in
Notepad and you may be prompted to
Restart.(See Extra Note)
* The log is automatically saved by
MBAM and can be viewed by clicking the
Logs tab in MBAM.
*
Copy&Paste the
entire report in your next reply along with a fresh
HijackThis log.
Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.
Also when you post a new hijackthis log please include the whole log, you left out the top part of hijackthis.exe
Thanks.