welcome,
Please download
GooredFix and
save it to your Desktop. Double-click
Goored.exe to run it. Select
1. Find Goored (no fix) by typing
1 and pressing
Enter. A log will open, please post the contents of that log in your next reply (it can also be found on your desktop, called GooredLog.txt).
Note: Do not run Option #2 yet.
* Please download
Malwarebytes' Anti-Malware from
HERE or
HERE
Double Click
mbam-setup.exe to install the application.
* Make sure a
checkmark is placed next to
Update Malwarebytes' Anti-Malware and z
Launch Malwarebytes Anti-Malware, then click
Finish.
* If an update is found, it will download and install the
latest version.
* Once the program has loaded, select
"Perform Full Scan", then
click Scan.
* The scan may take some time to finish,so please be patient.
* When the scan is complete,
click OK, then
Show Results to view the results.
* Make sure that
everything is checked, and click
Remove Selected.
* When
disinfection is completed, a log will open in
Notepad and you may be prompted to
Restart.(See Extra Note)
* The log is automatically saved by
MBAM and can be viewed by clicking the
Logs tab in MBAM.
*
Copy&Paste the
entire report in your next reply along with a fresh
HijackThis log.
Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.