Also if you do get it to run you should disable a couple of programs that could hinder MBAM deleteing bad files and they are:
Ad-Aware Ad-Watch
1. Right click on the Ad-Watch icon in the system tray and select "Restore Ad-Watch".
2. At the bottom of the screen there will be two checkable items called "Active" and "Automatic".
Active: Switches Monitoring On or Off without closing
Automatic: Switches Automatic Blocking On or Off
3. Uncheck (red X) both items.
Spyware Doctor
]Spyware Doctor's OnGuard protective functionality may interfere with certain HijackThis fixes we need to make. Please follow these instructions to disable it:
To deactivate Spyware Doctor's OnGuard Tools- From within Spyware Doctor, click the "OnGuard" button on the left side.
- Uncheck "Activate OnGuard".
You can reenable it once your system is clean.
Quote:
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I have Cisco Security Agent running on this machine....could that be preventing this from operating?
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Possible. Can you disable then try.
You can also try from safe mode:
Now reboot into safe mode(
without networking support) by
tapping your F8 key upon restart and safe mode screen appears, select safe mode and press enter.