Do you have 98 First Edition or 98 Second Edition? (Check the date of your C:\COMMAND.COM or C:\WINDOWS\COMMAND.COM file and post it if you're not sure.)

"Went into CONFIG.SYS file and it says:
"Physical memory available to Windows 327,012 KB System Resources 87% free""

I've never seen the above in, or affiliated with, config.sys. Please clarify.

How much RAM (MB) does the system have? I mean raw RAM, not virtual. More than 512MB?

What is the size of the hard disk?

"There is not enough free conventional memory to perform a surface scan.
You may need to remark (REM) some device drivers from your CONFIG.SYS file. Or, in your CONFIG.SYS, you may need to load the EMM386.EXE driver to load your other device drivers into Upper Memory Blocks using DEVICEHIGH= statements."

Reboot to MS- DOS mode and run scandisk/all/surface. This will take a while depending on the size of your hard disk(s).

Or, for now, try this; Using a text editor (such as Notepad), add the following lines to the Config.sys file and then restart:

device=c:\windows\himem.sys
device=c:\windows\emm386.exe noems
dos=high,umb

Post back with the requested info and any results.

HiJackThis logs should be posted in the Spyware/Security forum. There's specialized people there who can help you with this. (Frankly, I've never installed/run this. No need thus far.) If the above (or next post or two) doesn't fix the problem, and it's determined that HijackThis should come into play for the problem resolution, I'll move this posting there so they can see what's been tried already. You will be cautioned to perform several tasks before posting a log.

__________________
It's a good day when you learn something
-----------------------------------------------------------
Location: Alberta, CanadaD-A-L Hardware Scan