Hi, we ain't done yet.
Show hidden files/folders
Windows 2000
1. Open My Computer.
2. Select the Tools menu and click Folder Options.
3. Select the View Tab.
4. Under the Hidden files and folders heading select Show hidden files and folders.
5. Uncheck the Hide protected operating system files (recommended) option.
6. Click Yes to confirm.
7. Click OK.
I need you to submit file(s) to see if it(they) are infected or legit:--
http://virusscan.jotti.org/
Files:
1. msmgmctl.exe---Search your computer for the full path of this file please and submit to above single file scanner and post me the results of it please.
Please get these two spyware programs if you don't already have them.
SpyBotS&D
AdawareSE
Reboot
between scans and
after last scan
There is a new and improved version of AdAware that you need to have installed on your computer. The new version is AdAware SE
If you have AdAware already installed on your system and it's NOT SE go to your Control Panel and click on Add/Remove Programs. Click on AdAware and then REMOVE and then just complete the removal process.
Once it's un-installed go to
http://www.lavasoft.de/ and download the FREE version of AdAware SE. Once it's downloaded double click on the new file to start the install process.
Click Next>I accept>Next>Next> then be sure and put a dot in the bullet for Anyone Who uses this computer and then click Next>Next>
In the next dialog box remove the dot in the bullets "Start Scan" and also "Launch Help Files" and click Finish
Now if the program doesn't launch double click on the icon that should now be on your desktop to start AdAware SE
Now click on the button for Check for Updates
If updates are found click on the OK button and after it downloads to 100% click on the Finish button.
Click the Start Button
Click on the link for Customize
in the Main Window under Scan Settings
click on the red
X in front of Scan within archives to change it to a green
check
Then click on the button on the left labeled Advanced
click on the red
X in front of Move deleted files to Recycle Bin to change it to a green
check
click on the red
X in front of Include Environment Information to change it to a green
check
Then click on the button on the left labeled Defaults
click on the Read current settings from system
Then click on the button on the left labeled Tweak
Click on the (+) in front of Scanning Engine to expand the group
click on the red
X in front of Obtain Command line of scanned processes to change it to a green
check
click on the red
X in front of Run scan as background process to change it to a green
check
click on the red
X in front of Use permanent archive caching to change it to a green
check
Click on the (+) in front of Cleaning Engine to expand the group
click on the red
X in front of Disable manual quarantine if auto-quarantine is selected to change it to a green
check
Click on the (+) in front of Safety Settings to expand the group
click on the red
X in front of Reanalyze results after scanning . . . to change it to a green
check
click on the red
X in front of Write protect system files after repair to change it to a green
check
Click on the (+) in front of Log File to expand the group
click on the red
X Create Log File for removal operations to change it to a green
check
Click on the (+) in front of User Interface to expand the group
click on the red
X Remember window positions to change it to a green
check
click on the red
X Snap windows to desktop borders to change it to a green
check
click on the red
X Use gridlines in results list to change it to a green
check
Click on the (+) in front of Web Update Settings to expand the group
click on the red
X Create and save WebUpdate log file to change it to a green
check
Click on the (+) in front of Misc settings to expand the group
click on the red
X Dump details about unhandled exceptions to disk to change it to a green
check
Then click on the button at the bottom right labeled Proceed then click the Next button to start scanning.
Once the scan is complete you'll have a flashing Bug and a brief sound to indicate scanning is complete and Adware is found. Click on the Next and then click on each of the empty boxes to the left of the found items under SCAN SUMMARY. Then hit the Next button. Then OK. This should clean your system of all the found nasties. When it's complete simply close the program until your next scan session. Always ALWAYS check for updates before very scan.
# Reboot
# Post us a fresh HijackThis log afterwards
Run the scans rebooting between scans and after last scan and post a new Highjackthis log please. Info for Hijackthis at below link. Thanks.
Hijackthis
Then:
Internet Explorer required
Run these two online virus scanners (Panda Activescan) following these instructions below:
http://www.pandasoftware.com/product..._principal.htm
Internet Explorer required
Also this excellent(BitDefender) scanner:
http://www.bitdefender.com/scan8/ie.html
These scans will take more than an hour to complete, so make sure you have time to let them run thru.
Save the Panda scan log and the BitDefender log and post them back here please with a new Hijackthis log.
Thanks.