Hi and welcome to DAL,
This may not be a virus issue or it may, we will soon see.
Download CCleaner from here:
http://www.majorgeeks.com/download4191.html
or here:
http://www.filehippo.com/download_ccleaner.html
don't run the tool just yet please.
Install it. The windows tab should be opened in the upper left of the program. Click analyze and then click run cleaner. Just use the windows tab that is up front by default.
1.Uncheck "Cookies" under "Internet Explorer".
2.If you are running Firefox: ,then click on the "Applications" tab and uncheck "Cookies" under "Firefox".
Run hijackthis and click scan button and put checks next to these items:
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus.../search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/cus...//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus...rch/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.red.clientapps.yahoo.com/...arch.yahoo.com/
If you did not set these restrictions below you can fix these altho is optional
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
Now reboot into safe mode by
tapping your F8 key upon restart and safe mode screen appears, select safe mode and press enter.
Now run CCleaner useing the windows tab only please.
Reboot normal mode
Then go for an online scan and post the log it makes please.
www.kaspersky.com/virusscanner
Please do an online scan with Kaspersky WebScanner
Click on Kaspersky Online Scanner
You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
* The program will launch and then begin downloading the latest definition files:
* Once the files have been downloaded click on NEXT
* Now click on Scan Settings
* In the scan settings make sure that the following are selected:
o Scan using the following Anti-Virus database:
- Extended (if available otherwise Standard)
o Scan Options:
- Scan Archives
- Scan Mail Bases
* Click OK
* Now under select a target to scan:
o Select My Computer
* This program will start and scan your system.
* The scan will take a while so be patient and let it run.
* Once the scan is complete it will display if your system has been infected.
o Now click on the Save as Text button:
* Save the file to your desktop.
* Copy and paste that information in your next post.