LOP does not appear in startup list like on the other computer.
Uninstall LOPremover tool from both computers now and see if Norton still detects it.
Then...
Please download, install, and update the NEW free version of
Ewido trojan scanner:
[*]When installing, under "Additional Options"
uncheck "Install background guard" and "Install scan via context menu".
[*]When you run ewido for the first time, you may get a warning "Database could not be found!". Click
OK. We will fix this in a moment.
[*]From the main ewido screen, click on
update in the left menu, then click the
Start update button.
[*]After the update finishes (the status bar at the bottom will display "Update successful")
[*]Click on the
Scanner button in the left menu, then click on
Complete System Scan. This scan can take quite a while to run.
[*]If ewido finds anything, it will pop up a notification. We have been finding some cases of false positives with the new version of Ewido, so we need to step through the fixes one-by-one. If Ewido finds something that you KNOW is legitimate (for example, parts of AVG Antivirus, pcAnywhere and the game "Risk" have been flagged), select "none" as the action. DO NOT check "Perform action with all infections". If you are unsure of an entry, select "none" for the time being. I'll see that in the log you will post later and let you know if ewido needs to be run again.
[*]When the scan finishes, click on "Save Report". This will create a text file. Make sure you know where to find this file again.
Post the log Ewido makes back here please.
www.pandasoftware.com/activescan/
Internet Explorer Required
Please run this online virus scan: ActiveScan
* Once you are on the Panda site click the Scan your PC button
* A new window will open...click the Check Now button
- Enter your Country
- Enter your State/Province
- Enter your e-mail address and click send(*NOTE it's perfectly safe to do so..You will NOT be spammed from this)
- Select either Home User or Company
* Click the big Scan Now button
* If/when you get a notice that Panda wants to install an ActiveX component allow it
* It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
* When download is complete, click on Local Disks to start the scan
* When the scan completes, if anything is detected, click the See Report button, then Save Report and save it to a convenient location like your desktop and post it back here please and a new hijackthis log as well. Thanks.