No i'm not getting that blue screen. If an error occurs the windows box pop up says an error has occured should we send this windows you you only have two options send or dont send. some of the .dll files that show up that the error occureed are ntdll.dll kernel32.dll storm.dll crtdll.dll advapi32.dll rpcrt4.dll comdlg.32.dll shlwapi.dll gdi32.dll user.dll msvert.dll comctl32.dll shell32.dll version.dll imm.32.dll lpr.dll usp10.dll comct132.dll local.dll tixtheme.dllmsctfime.ime dlc32.dll ddraw.dll dciman32.dll winmm.dll wintrust.dll crypt32.dll kuser.dll these are some .dll files that showed up when i looked at the "look up report"