Word 2003 keeps shutting down

flabbergasted · 24-04-2007, 10:43 PM

I have already asked for help, but the thread went dead as no one answered. I have reposted my problem anew, maybe there are some new people around who can help me.
Problem: When I edit a Word document it shuts down. Reinstallation didn't help. I converted the file into RTF format, but that didn't help either. So I kept the task manager open while editing my Word document and I noticed that whenever I changed something in the text or even after highlighting some paragraphs the CPU usage jumped to 100%, and if I kept editing the file it simply closed down with the error message. I used to edit such big Word files (200 pages) before, so the problem seems to have started some months ago and I have no idea about the reason: I ran adware removal programme, checked the disc for viruses as well (not to mention reinstalling the MS Office). So why does any change in a simple Word file take so much CPU? It shouldn't be 100% all the time I'm working with a Word file, right?

**HappyBeaver** · 25-04-2007, 09:55 PM

What other apps do you have running (even in the background/system tray)? Perhaps disabling everything you can from startup (start>run>msconfig>Startup) aren rebooting might be a good idea... it's a case of whittling down the possible causes.

flabbergasted · 26-04-2007, 10:29 AM

Thanks for advice. I did try to uncheck all the startup programs, but alas, it didn't help.

**HappyBeaver** · 26-04-2007, 04:04 PM

Sadly, sometimes there is no apparent answer. With the installation of other software incompatabilities do often cause heartache with no option but a complete reinstall. I do this annually myself, bit like a spring clean. Not the answer you're looking for but it gives you a chance to start anew and clear out all the old rubbish that accrues in the registry

flabbergasted · 02-05-2007, 12:16 PM

Thanks to everybody who's kept coming up with their suggestions in both threads. I've done a thorough clean-up, getting rid of some programs (proofreaders and dictionaries) which most probably began to interfere with the Word. A week has passed, and I haven't had any problems so far. Cheers!

**HappyBeaver** · 02-05-2007, 04:09 PM

Super!