Laptop Keyboard Issue

rich_edwards79 · 13-01-2008, 10:50 PM

Tonight I switched on my old HP Omnibook XE3 laptop (for the first time in a few days - it's a second PC that sees relatively little use, mainly for surfing and listening to mp3s in the lounge over a LAN) and discovered a weird keyboard fault when trying to post on a message board.

Basically all the keys seem to be working fine besides G, H and Delete, to which there's no response when they're pressed. What leads me to wonder if it's a software rather than hardware issue such as a broken ribbon cable or whatever is the fact that the DEL key still works when doing a CTRL-ALT-DEL to bring up the Task Manager.

It's an old machine (runs Win98) but has served me well without missing a beat up until now and I'm aware that the cost of a new keyboard would effectively mean junking it. I do have the original HP intallation disk from when it was new which includes a HP version of Win98 and a load of other fairly pointless stuff but I don't really want to have to reinstall and reconfigure everything only for it to still not work so I thought I'd first see it it's something straightforward!

Any help would as always be gratefully received...

rich_edwards79 · 15-01-2008, 02:28 AM

OK well I'm glad no-one's spent any time replying to this as it seems to have resolved itself - I tried it with an external keyboard last night which worked fine but the on-board one was still causing me problems, so I disconnected the external keyboard and rebooted it one last time more in hope than expectation - and would you believe it, problem solved! it's worked fine ever since, so please feel free to close the thread, and apologies for the panic...

**jephree** · 15-01-2008, 02:41 AM

Thanks for the update. Sorry we had no ideas for you but glad it worked itself out.

Let us know if we can help further in the future.