No multimedia audio device controller (code 28)

stevemann32

D-A-L Newbie

Hi,

I'm fairly computer illiterate, and tried my best to get sound from my computer but get nothing. The only symptoms i can give is that:

-In Control panel>Sounds and Audio Devices>Sounds and Audio Devices Properties it says i have no audio devices and everything is greyed out.

-In Control panel>add hardware>add hardware wizard asks have you connected hardware>click yes>i select multimedia audio controller (has yellow triangle with exclamation)> the drivers for this device are not installed (code 28)> hardware update wizard, install software automatically (recomended)>the hardware was not installed because the wizard cannot find the necessary software.

Hope that makes sense, really need sound as i'm overseas and apart from email skype is the only means of contact with my parents.

Really appreciate any help, computer details below.

OS Information:
Property Value
OS Name Microsoft Windows XP Home Edition|C:\WINDOWS|\Device\Harddisk0\Partition1
Service Pack 2.0
OS Manufacturer Microsoft Corporation
Windows Directory C:\WINDOWS


Processor:
Property Value
Current Clock Speed 1594
Description x86 Family 6 Model 13 Stepping 6
Manufacturer GenuineIntel
Name Intel(R) Pentium(R) M processor 1.60GHz


Memory (RAM):
Property Value
Bank Label SO DIMM 0
Capacity 268435456

Bank Label SO DIMM 1
Capacity 268435456

Total Memory Deteced in Hardware: ~512 MB
Memory Reported to Operating System: 511MB
Disk Drives:
Property Value
Description Disk drive
Manufacturer (Standard disk drives)
Model IC25N060ATMR04-0
Media Type Fixed hard disk media
Size 60011642880 (~56 GB)
Number of Partitions 1


Installed Printers:
Property Value
Name Microsoft Office Document Image Writer
Port Name Microsoft Document Imaging Writer Port:
Default False
Driver Name Microsoft Office Document Image Writer Driver

Name HP DeskJet 695C
Port Name LPT1:
Default True
Driver Name HP DeskJet 695C

Name Amyuni PDF Converter
Port Name LPT1:
Default False
Driver Name Amyuni PDF Converter 2.09


Motherboard:
Property Value
Manufacturer LG Electronics
Model
Name Base Board
Part Number
Product MCKINLEY
Serial Number None
Version None


BIOS:
Property Value
Manufacturer Phoenix Technologies LTD
Name Phoenix NoteBIOS 4.0 Release 6.0
Release Date 20040915000000.000000+000
Version PTLTD - 6040000


Monitor:
Property Value
Description Default Monitor
Name Default Monitor
Screen Height 768
Screen Width 1024


Keyboard:
Property Value
Description Standard 101/102-Key or Microsoft Natural PS/2 Keyboard


Pointing Device:
Property Value
Manufacturer Synaptics
Name Synaptics PS/2 Port Pointing Device


Sound Card:
Property Value

Video Card:
Property Value
Adapter Compatibility ATI Technologies Inc.
Adapter RAM 67108864
Description ATI MOBILITY RADEON 9600/9700 Series
Installed Display Drivers ati2dvag.dll
Driver Version 5.2.3790.2
Driver Date 1/10/2004 3:13:28 AM
Video Mode Description 1024 x 768 x 4294967296 colors


DirectX Installation:
Property Value


Modem:
Property Value
Model Agere Systems AC'97 Modem
Name Agere Systems AC'97 Modem


Network Adapters:
Property Value
Description 3Com 3C920 Integrated Fast Ethernet Controller (3C905C-TX Compatible) - Packet Scheduler Miniport
Description 1394 Net Adapter
Description RAS Async Adapter
Description Packet Scheduler Miniport
Description WAN Miniport (L2TP)
Description WAN Miniport (PPTP)
Description WAN Miniport (PPPOE)
Description Direct Parallel
Description WAN Miniport (IP)
Description Packet Scheduler Miniport
Description Intel(R) PRO/Wireless 2200BG Network Connection - Packet Scheduler Miniport
Description Packet Scheduler Miniport
Description Microsoft TV/Video Connection

External Ports:
Property Value
External Reference Designator Parallel
External Reference Designator Keyboard
External Reference Designator PS/2 Mouse

Expansion Slots:
Property Value

jephree

Audio drivers
--------------------------------------------------
The best source for audio drivers is the computer manufacturers web site.

If the computer was custom built then go to the motherboard manufacturers web site.

Go to the driver download section and insert your model number. The drivers will be there.

If you are one of the very few people that actually installed a PCI "Sound Card" then you should have the drivers CD for that card or again go to that manufacturers web site.