blue screen of death

cscolours · #1 (**permalink**) 18-08-2004, 09:35 PM

I have no idea what to do my pc of lat keeps crashing for no apparent reason. shortly before restarting i get the "blues screen of death and an error message that says "STOP: 0x0000009C (0x00000004, 0x00000000, 0xb2000000, 0x00020151)
"MACHINE_CHECK_EXCEPTION" The four parameters inside the parentheses may vary." I dont have to be doing anything paarticular for this to happen. I have a p4 1.9 processor & jetway motherboard, have 512mb memory and 80gb hd running xp pro I am no pro with pc's but not afraid to have a go if someone can help. Cheers

varygoode · #2 (**permalink**) 19-08-2004, 01:30 AM

I found a Microsoft Help Article on this error:

http://support.microsoft.com/?kbid=329284

The part that catches my eye is this:

Quote:

Machine check exceptions are frequently caused by one of the following conditions:

You are running the processor or mainboard beyond its specifications. For example, you are overclocking the processor or bus. We recommend that you run your hardware at the manufacturer-rated speeds.
Noisy power, overstressed power strips, outmatched power supplies and failing power supplies can destabilize your computer. Make sure that you have a stable, reliable power supply to your computer.
Extreme thermal conditions caused by the failure of cooling devices such as fans may damage your computer. Make sure that your cooling devices are all working.
You have damaged memory or memory that is not the correct type for your computer. If you recently changed the memory configuration, revert to the previous configuration to determine what is wrong. Make sure that you are using the correct memory for your computer.

So, if you could just check for those and let me know, that'd be great.

***Note to other D-A-L Techs, I'm not sure on anything else about this prob, feel free to elaborate***

cscolours · #3 (**permalink**) 20-08-2004, 10:34 PM

cheers, I did actually find the same link on microsoft but to be honest I have no idea what to do as the cpu and motherboard settings are as they where when they were installed 18 months ago. It has been running fine up until a month ago. If you or anyone can give me instructions as to how to check or adjust the settings that would be much appreciated