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Pls Help!! Computer Reboots

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General Hardware Issues
  #1 (permalink)  
Old 19-06-2006, 11:58 AM
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Pls Help!! Computer Reboots

Everytime I do a heavy task on my computer it reboots..like playing games(which I left playing long time back because of this problem),today while ripping audio tracks by Media player 10 it rebooted as CPU usage reached 100%.......After it rboots error messge comes to report to Microsoft and they sent a reply saying there's aproblem either with CPU or RAM or Mother Board or Power supply. I got a brand new Power supply few days back as old one got out..but the problem still persists..don't know why?
As specified by you in other mails i Did a hardware scan results are as under:

OS Information:
Property Value
OS Name Microsoft Windows XP Professional|C:\WINDOWS|\Device\Harddisk0\Partitio n1
Service Pack 2.0
OS Manufacturer Microsoft Corporation
Windows Directory C:\WINDOWS


Processor:
Property Value
Current Clock Speed 2392
Description x86 Family 15 Model 3 Stepping 3
Manufacturer GenuineIntel
Name Intel(R) Pentium(R) 4 CPU 2.40GHz


Memory (RAM):
Property Value
Bank Label RAS 2 & 3
Capacity 268435456

Total Memory Deteced in Hardware: ~256 MB
Memory Reported to Operating System: 247MB

Disk Drives:
Property Value
Description Disk drive
Manufacturer (Standard disk drives)
Model SAMSUNG SP0802N
Media Type Fixed hard disk media
Size 80056650240 (~75 GB)
Number of Partitions 4


Installed Printers:
Property Value
Name hp deskjet 3500 series
Port Name USB001
Default True
Driver Name hp deskjet 3500 series


Motherboard:
Property Value
Manufacturer
Model
Name Base Board
Part Number
Product P4I45Gx_PE,
Serial Number 00000000
Version 1.00


BIOS:
Property Value
Manufacturer American Megatrends Inc.
Name Version 1.00
Release Date 20040331000000.000000+000
Version AMIINT - 10


Monitor:
Property Value
Description Plug and Play Monitor
Name Plug and Play Monitor
Screen Height 768
Screen Width 1024


Keyboard:
Property Value
Description Standard 101/102-Key or Microsoft Natural PS/2 Keyboard


Pointing Device:
Property Value
Manufacturer Microsoft
Name PS/2 Compatible Mouse


Sound Card:
Property Value
Manufacturer C-Media
Description C-Media AC97 Audio Device
Device ID PCI\VEN_8086&DEV_24C5&SUBSYS_434D1849&REV_02\3&13C 0B0C5&0&FD


Video Card:
Property Value
Adapter Compatibility Intel Corporation
Adapter RAM 67108864
Description Intel(R) 82845G/GL/GE/PE/GV Graphics Controller
Installed Display Drivers ialmrnt5.dll
Driver Version 6.13.10.3510
Driver Date 4/15/2003 8:09:46 AM
Video Mode Description 1024 x 768 x 4294967296 colors


DirectX Installation:
Property Value
Version 6.03.01.0148


Modem:
Property Value
Model SoftV92 Data Fax Modem
Name SoftV92 Data Fax Modem


Network Adapters:
Property Value
Description Realtek RTL8139/810x Family Fast Ethernet NIC
Description RAS Async Adapter
Description WAN Miniport (L2TP)
Description WAN Miniport (PPTP)
Description WAN Miniport (PPPOE)
Description Direct Parallel
Description WAN Miniport (IP)
Description Packet Scheduler Miniport

External Ports:
Property Value
External Reference Designator PS2 Keyboard
External Reference Designator PS2 Mouse
External Reference Designator COM Port
External Reference Designator LPT Port
External Reference Designator Rear USB 0
External Reference Designator Rear USB 1
External Reference Designator Rear USB 2
External Reference Designator Rear USB 3
External Reference Designator Front USB 4
External Reference Designator Front USB 5
External Reference Designator ETHERNET
External Reference Designator LINE-OUT
External Reference Designator LINE-IN
External Reference Designator MICROPHONE
External Reference Designator Game Port

Expansion Slots:
Property Value
Slot Designation PCI1
Slot Designation PCI2
Slot Designation PCI3

Pls help..
The ideal temperature of CPU is 50 C don't know whether it's right or not.
Thanks
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Old 19-06-2006, 05:27 PM
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Re: Pls Help!! Computer Reboots

The only advice I have would be to check through this thread:

Critical BSOD errors!

I know it's a lot of reading but you can see the steps I had to take and what finally solved my crash problems. Good luck.
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Old 19-06-2006, 05:47 PM
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Re: Pls Help!! Computer Reboots

Thanks Captain Mazda for a quick reply..was checking the post since morn.....thanks for advise too.gone thru the thread..it's a lot of info,going over my head was looking for few tests which i can run on my comp or otherwise have to give the comp for hardware diagnostics to a pro.
If you know of a few simple tests to run to narrow down the prob will be grateful.
Thanks
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Old 19-06-2006, 10:26 PM
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Re: Pls Help!! Computer Reboots

Since you've already replaced the power supply, this won't cost anything. Download and run MemTest86. This should help eliminate the memory as a possible cause of the problem.

Use the downloaded file to create a bootdisk on one of your floppies. When complete, you won't see any files on the floppy, but they are there. Just boot the machine with this floppy and run it as long as you can afford to. If there are errors, run it on one memory "stick" at a time to narrow down the possibilities. (ie; Remove all but one stick.) You may have to set your bios boot device sequence to boot from the floppy drive first.
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Old 20-06-2006, 04:21 AM
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Re: Pls Help!! Computer Reboots

Thanks Dan Penny
I will run the mem test86....
Thanks
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Old 20-06-2006, 04:26 AM
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Re: Pls Help!! Computer Reboots

HI
1 Quick Question...have u seen the motherboard configuration above..is it compatible with my processor,as this comp of mine is 2 years old and since day 1 its plagued with this same problem.I was in hostel during all this time and comp was at home so never got a chance to get it repaired
Wheen i ran hardware test on PC WIZARD2006, it gives motherboard manufacturer as UNSPECIFIED.
I don't know whether it's a source of trouble.
Pls let me know
Thanks
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Old 24-06-2006, 12:31 PM
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Re: Pls Help!! Computer Reboots

I haven't been able to find much yet on that motherboard other than it appears to be an Asrock.

Download, install, and run Everest Home Edition on this machine. (Clean FreeWare)

See if it reports any further info for the motherboard.
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When your problem is publicly posted, site members on the forums can contribute possible solutions and/or benefit from posted solutions.
As also stated in the rules (Section B, 6.) please do not Hijack other members posts.
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Old 24-06-2006, 01:35 PM
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Re: Pls Help!! Computer Reboots

Field Value
Computer
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name HELLO-5C69E77D4
User Name Doctor

Motherboard
CPU Type Intel Pentium 4, 2400 MHz (18 x 133)
Motherboard Name ASRock P4i45GL
Motherboard Chipset Intel Brookdale-G i845GL
System Memory 247 MB (DDR SDRAM)

BIOS Type AMI (03/31/04)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)

Display
Video Adapter Intel(R) 82845G/GL/GE/PE/GV Graphics Controller (64 MB)
3D Accelerator Intel Extreme Graphics
Monitor Samsung SyncMaster 713MB/763MB/MagicSyncMaster CD173D(P) [17" CRT] (HHAWC00666)

Multimedia
Audio Adapter Intel 82801DB ICH4 - AC'97 Audio Controller [B-0]

Storage
IDE Controller Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Floppy Drive Floppy disk drive
Disk Drive SAMSUNG SP0802N (80 GB, 7200 RPM, Ultra-ATA/133)
Optical Drive SAMSUNG CD-R/RW SW-252F (52x/32x/52x CD-RW)
Optical Drive SONY CD-RW CRX320EE (DVD:16x, CD:52x/32x/52x DVD-ROM/CD-RW)
SMART Hard Disks Status OK

Partitions
C: (FAT32) 10681 MB (6114 MB free)
D: (FAT32) 13118 MB (12846 MB free)
E: (FAT32) 24995 MB (17881 MB free)
F: (FAT32) 27504 MB (11703 MB free)
Total Size 74.5 GB (47.4 GB free)

Input
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse PS/2 Compatible Mouse

Network
Network Adapter Realtek RTL8139/810x Family Fast Ethernet NIC (192.168.1.2)
Modem SoftV92 Data Fax Modem

Peripherals
Printer hp deskjet 3500 series
USB1 Controller Intel 82801DB ICH4 - USB Controller [B-0]
USB1 Controller Intel 82801DB ICH4 - USB Controller [B-0]
USB1 Controller Intel 82801DB ICH4 - USB Controller [B-0]
USB2 Controller Intel 82801DB ICH4 - Enhanced USB2 Controller [B-0]
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Old 24-06-2006, 01:38 PM
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Re: Pls Help!! Computer Reboots

HI Dan
Thanks a lot for advise...I downloade Everest Home edition and ran it on my comp. it provided me with the following info about my comp.
I have provided it in previous mail...pls have a look through it.
Thanks
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Old 28-06-2006, 04:11 PM
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Re: Pls Help!! Computer Reboots

HI
Did run Memtest but the response im getting is something like this.......Memtest86 guidance! posted it in the new thread.
The comp boots to a DOS screen and then it shows that message..never gets the window's screen.Is it fine or im doing it wrong way

Last edited by mann81; 28-06-2006 at 04:14 PM.
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