"internet explorer has encountered a problem and needs to close"

hill157 · #1 (**permalink**) 24-12-2006, 04:07 AM

"Internet explorer has encountered a problem and needs to close" appears every time I close a web page including e-mail....AppName: iexplore.exe AppVer: 7.0.5730.11 Please help...thank you

hill157 · #2 (**permalink**) 30-12-2006, 02:47 PM

Will someone please help me to resolve this issue.......Internet explorer closes everytime I close a web page including e-mail...Thank you...

Jaynee · #3 (**permalink**) 30-12-2006, 03:29 PM

Please post a hijackthis log for the experts to look at.
Please follow the instructions here and then post your log in a new thread of the Spyware, Adaware, Viruses and hijackthis logs section.
(Not in this section please.)

Please specify what issues you appear to be experiencing along with your log.

polikoff · #4 (**permalink**) 10-02-2007, 05:18 PM

I get this error message every time I turn on my computer. It says the problem is with iexplore.exe. I always allow Microsoft to download the various fixes. I am using Windows XP. What can I do so that I will not get this error message when I turn on the computer. After I send the error message to Microsoft and click OK IE works properly. Why does it think Internet Explorer is running when I turn on my computer?