Problem with Flash Player and IE 7

2tmwap · #1 (**permalink**) 13-08-2007, 02:53 PM

Hi, Im having a problem seeing webpages that need Flash Player. When a website requires that I install Flashplayer on my browser, I start to do so and refresh the Browser as well as restart my computer but when I go back to the website, it will still say that I need to install Flashplayer. Can anyone suggest what I should do? Thanks. I have IE 7.

Digerati · #2 (**permalink**) 13-08-2007, 03:11 PM

Try this:

Quit all open programs. This is important to ensure other programs that may be using the Flash Player are no longer running - if left running, the uninstaller will fail, but without notice.
Run the Adobe Flash Player Uninstaller.
Reinstall Flash player.

2tmwap · #3 (**permalink**) 14-08-2007, 03:02 AM

How do I quit all open programs? Sorry for asking.

Digerati · #4 (**permalink**) 14-08-2007, 04:23 AM

First, the obvious - make sure any program you may have started is closed. Then right click on the items in the in your system tray (next to the clock) and exit those items. Then click on the first item above and follow the instructions to download, then run the program. Then again for the second item.

Don't apologize for asking - the dumb question is the one not asked.