Content Top
DAL Computer Help » Internet Security Help » General Internet Issues and Questions » Fake "Internet Explorer Has Encountered An Error And Needs To Close Down" message?

Recommended Fix

Click here to fix Windows Errors and Optimize Windows Performance

Need Computer Help?
Register Now for FREE

Fake "Internet Explorer Has Encountered An Error And Needs To Close Down" message?

Reply
Thread Tools
General Internet Issues and Questions
  #1 (permalink)  
Old 19-08-2008, 02:39 AM
garyd's Avatar
Junior Member
New Recruit
 
Join Date: Oct 2007
Posts: 32
garyd Is a beginner here at D-A-L
Fake "Internet Explorer Has Encountered An Error And Needs To Close Down" message?

Hi All,

Strange one this and I can't seem to find any relative queries on here or using google.
I am getting a pop-up window that tells me that "Internet Explorer Has Encountered An Error And Needs To Close Down", giving the option of either clicking to send the error to microsoft or don't send. However, when I click on "don't send" the message window disappears but I remain connected to the web (no changes-same page) which makes me think it's not genuine as I have had similar previously and been disconnected from the web.

I've run Avast anti virus, spybot S&D and Registry Mechanic and get the all clear so I'm confused.

Anyone any ideas?

Cheers all.

- - - - - - -

Windows XP home
IE 6.0.2900.5512
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
  #2 (permalink)  
Old 19-08-2008, 03:30 AM
Digerati's Avatar
Senior Quiquagenarian
 
Join Date: Feb 2007
Posts: 3,481
Digerati is on their way to becoming a legendDigerati is on their way to becoming a legendDigerati is on their way to becoming a legendDigerati is on their way to becoming a legendDigerati is on their way to becoming a legendDigerati is on their way to becoming a legendDigerati is on their way to becoming a legendDigerati is on their way to becoming a legendDigerati is on their way to becoming a legendDigerati is on their way to becoming a legendDigerati is on their way to becoming a legend
Re: Fake "Internet Explorer Has Encountered An Error And Needs To Close Down" message

Well first, you should be up to IE7 as IE6 is obsolete and insecure. By staying with IE6, you risk compromising your computer, if not already, and then becoming a threat to the rest of us.

I have never seen a fake message like that - I don't think it is fake. I would suspect a corrupt add-on in IE. I would disable any extra toolbars or other browser helper objects (BHOs).
__________________
Bill (AFE7Ret)
Freedom is NOT Free!

Heat is the bane of all electronics!

─────────────────────

Please help us help you.
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
  #3 (permalink)  
Old 19-08-2008, 01:31 PM
garyd's Avatar
Junior Member
New Recruit
 
Join Date: Oct 2007
Posts: 32
garyd Is a beginner here at D-A-L
Re: Fake "Internet Explorer Has Encountered An Error And Needs To Close Down" message

Hi again Bill,

You surprise me (again! lol).
I would have thought that an updated IE6 would have been reasonably secure.
It's IE6 as I'm on a back up lap top as my main pc is u/s at the moment. Still!

I've now upgraded to IE7 as you recommended but it still pops-up!
And there are no add-ons!

A mystery which I'm sure I'll need to keep an eye on.
Laptop is very slow as well.

Oh well.

Thanks for your guidance anyway. it really is very much appreciated.

Cheers,

Gary.
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
  #4 (permalink)  
Old 19-08-2008, 04:59 PM
Digerati's Avatar
Senior Quiquagenarian
 
Join Date: Feb 2007
Posts: 3,481
Digerati is on their way to becoming a legendDigerati is on their way to becoming a legendDigerati is on their way to becoming a legendDigerati is on their way to becoming a legendDigerati is on their way to becoming a legendDigerati is on their way to becoming a legendDigerati is on their way to becoming a legendDigerati is on their way to becoming a legendDigerati is on their way to becoming a legendDigerati is on their way to becoming a legendDigerati is on their way to becoming a legend
Re: Fake "Internet Explorer Has Encountered An Error And Needs To Close Down" message

Quote:
You surprise me (again! lol).
That's better than or making you want to wring my neck! lol (especially with 2 blown disks - )
***
If you are still getting the error, then I would start to suspect malware, or network connection problems - which can be as simple as a bad cable. How do you connect?

One IE7 Tool I like is "Reset". You just installed and I wonder if it imported some of your IE6 settings. Check out Tools > Internet Option > Advanced, then at the bottom, see what Reset does - if me, I would click it.

And just to make sure, run though Malwarebytes's Anti-Malware (MBAM). This is an excellent tool I use for supplemental scanning.

BTW, IE7 may take a bit to get used to, but once you do, I think you will like it. I use it exclusively. I have two add-ons, the Google Toolbar with almost all its options disabled or not installed, and IE7Pro - which, among many other tools, provides an in-line spell checker - great for people that fat-finger the keyboard all the time, or for those that care about presenting a professional image by not misspelling wurds... err, words.
Quote:
Laptop is very slow as well.
Sadly, just keeping ahead of the badguys forces us to load up our systems with evermore demanding resource hogging security tools before we can ever begin to use our regular programs, such as the browser. This results in our computers, which ran great a couple years ago, less able to meet the demands they could easily do back then. How much RAM do you have? How much free disk space?

Also, mobile CPUs will toggle down the throttle when they get hot - and controlling heat in the small confines of a laptop case is always a critical and difficult task. Check your temps and make sure all vents, ports, etc. are clean, and fans are turning. If getting on in years, or used in a dusty environment, consider taking the laptop to a pro and have it disassembled and cleaned from the inside out.
__________________
Bill (AFE7Ret)
Freedom is NOT Free!

Heat is the bane of all electronics!

─────────────────────

Please help us help you.
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
  #5 (permalink)  
Old 19-08-2008, 09:57 PM
garyd's Avatar
Junior Member
New Recruit
 
Join Date: Oct 2007
Posts: 32
garyd Is a beginner here at D-A-L
Re: Fake "Internet Explorer Has Encountered An Error And Needs To Close Down" message

Hi Bill,

Thanks very much for that detailed and informative post.

You're a diamond geezer!
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
  #6 (permalink)  
Old 20-08-2008, 03:33 AM
Digerati's Avatar
Senior Quiquagenarian
 
Join Date: Feb 2007
Posts: 3,481
Digerati is on their way to becoming a legendDigerati is on their way to becoming a legendDigerati is on their way to becoming a legendDigerati is on their way to becoming a legendDigerati is on their way to becoming a legendDigerati is on their way to becoming a legendDigerati is on their way to becoming a legendDigerati is on their way to becoming a legendDigerati is on their way to becoming a legendDigerati is on their way to becoming a legendDigerati is on their way to becoming a legend
Re: Fake "Internet Explorer Has Encountered An Error And Needs To Close Down" message

Good luck and keep us posted.
__________________
Bill (AFE7Ret)
Freedom is NOT Free!

Heat is the bane of all electronics!

─────────────────────

Please help us help you.
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Reply


Thread Tools

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
"internet explorer has encountered a problem and needs to close" hill157 General Internet Issues and Questions 3 10-02-2007 05:18 PM
Firefox.exe / Internet Explorer "has encountered a problem and needs to close" WebFreedom General Internet Issues and Questions 20 08-11-2006 02:34 AM
"Internet Explorer Has Encountered An Error And Needs To Close Down" neilltupman General Internet Issues and Questions 3 21-04-2006 01:12 AM
"Internet Explorer has encountered a problem and needs to close." rouedy General Internet Issues and Questions 7 21-12-2005 02:46 AM
"Windows media player has encountered a problem and needs to close" error message madmikejt12 Windows XP Help 24 21-02-2005 02:06 AM


All times are GMT +1. The time now is 03:39 PM.

Bottom Corner