Content Top
DAL Computer Help » Software Help » Other Software » Software Problem

Recommended Fix

Click here to fix Windows Errors and Optimize Windows Performance

Need Computer Help?
Register Now for FREE

Software Problem

Reply
Thread Tools
Other Software
  #1 (permalink)  
Old 10-01-2005, 12:30 AM
ArellaEliora's Avatar
Valued Member
New Recruit
 
Join Date: Jun 2004
Posts: 108
ArellaEliora Is a beginner here at D-A-L
Send a message via AIM to ArellaEliora Send a message via Yahoo to ArellaEliora
Software Problem

I'm having a problem with an old Print Shop Deluxe 3 that I used to have installed on my PC. I used it up till a couple months ago when I tried to open it and got an error. Since then, I've uninstalled it, reinstalled it, deleted the registry keys manually and tried reinstalling with no luck. This isn't an emergency, just wanted to know if anyone had any ideas.

During installation it tells me a specific DLL file is already in my files and asks me if I want to overwrite it or not and when it is finished with the install (it's supposed to automatically start the program) it gives me a Command Line Argument Error that says:

Unable to run D:\Setup32\autorun\autorun.exe /h

Then when I try to launch the program myself, it gives me an error report with this info:

AppName: psdwin.exe AppVer: 4.1.0.0 ModName: kernel32.dll
ModVer: 5.1.2600.1106 Offset: 0001650d

C:\DOCUME~1\Arella\LOCALS~1\Temp\WER3.tmp.dir00\ap pcompat.txt

Last edited by ArellaEliora; 10-01-2005 at 12:49 AM.
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
  #2 (permalink)  
Old 15-01-2005, 12:56 AM
DJNafey's Avatar
UK site moderator
Loyal Contributor
 
Join Date: Jul 2004
Posts: 3,970
DJNafey is a key member in the D-A-L teamDJNafey is a key member in the D-A-L teamDJNafey is a key member in the D-A-L teamDJNafey is a key member in the D-A-L teamDJNafey is a key member in the D-A-L teamDJNafey is a key member in the D-A-L teamDJNafey is a key member in the D-A-L teamDJNafey is a key member in the D-A-L teamDJNafey is a key member in the D-A-L teamDJNafey is a key member in the D-A-L teamDJNafey is a key member in the D-A-L team
Re: Software Problem

Blimey, you're not joking - Print Shop Deluxe III is a really old version !! The latest is version 20. Your version was designed for Windows 3.1 and Windows 95. Looks like you're running Windows XP - did you install it using Windows XP's "Compatibility Mode".

Although it's talking about Windows 95, the software manufacturer's web site does quote an error in the same files that your PC is having trouble with. It says that it can be caused by systems having more than 200 fonts installed: http://support.broderbund.com/faq_li...?id=1294818002

Hope that helps
__________________
DJNafey
http://www.FutureSystems-Sussex.Co.UK
Future Systems (Sussex) - IT services to homes and small businesses

D-A-L Online Hardware Scan
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
  #3 (permalink)  
Old 15-01-2005, 01:12 AM
ArellaEliora's Avatar
Valued Member
New Recruit
 
Join Date: Jun 2004
Posts: 108
ArellaEliora Is a beginner here at D-A-L
Send a message via AIM to ArellaEliora Send a message via Yahoo to ArellaEliora
Re: Software Problem

Hmmm... you may just have hit the nail on the head. My hubby has the same program running on his WinXP and we both had no problems. About 2 months ago it messed up on my PC, and the other day my hubby's PC did the same thing - after he had installed some fonts. Yes, that just might be the exact cause. Thank you sooo much.

Nope, I wasn't joking. PSD III is a good program that I used to use everyday.
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
  #4 (permalink)  
Old 15-01-2005, 01:19 AM
DJNafey's Avatar
UK site moderator
Loyal Contributor
 
Join Date: Jul 2004
Posts: 3,970
DJNafey is a key member in the D-A-L teamDJNafey is a key member in the D-A-L teamDJNafey is a key member in the D-A-L teamDJNafey is a key member in the D-A-L teamDJNafey is a key member in the D-A-L teamDJNafey is a key member in the D-A-L teamDJNafey is a key member in the D-A-L teamDJNafey is a key member in the D-A-L teamDJNafey is a key member in the D-A-L teamDJNafey is a key member in the D-A-L teamDJNafey is a key member in the D-A-L team
Re: Software Problem

If the fonts were installed by another program that you've just installed, you might be able to remove the new program through the Add/Remove Programs screen in Control Panel. Failing that, you might find a Fonts screen in Control Panel where you could uninstall the new fonts one by one.

Hope that does get it sorted out for you
__________________
DJNafey
http://www.FutureSystems-Sussex.Co.UK
Future Systems (Sussex) - IT services to homes and small businesses

D-A-L Online Hardware Scan
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
  #5 (permalink)  
Old 15-01-2005, 03:23 AM
ArellaEliora's Avatar
Valued Member
New Recruit
 
Join Date: Jun 2004
Posts: 108
ArellaEliora Is a beginner here at D-A-L
Send a message via AIM to ArellaEliora Send a message via Yahoo to ArellaEliora
Re: Software Problem

My hubby just did a System Restore and got his working again. I, on the other hand, have to do it the hard way since it's been a couple of months. Unfortunately, I have to go through each font one by one, because I'm a font fanatic. I install fonts without a program that goes with them. However, I can look to see if I find any that have been installed within the last 2 months, maybe it is just one or two of them. I checked and it says I have almost 1000 fonts on here. LOL.

Yes, I think this is what the problem is, but it may take awhile to clean all these fonts up. I looked for an uninstall for the fonts, but couldn't find one.
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
  #6 (permalink)  
Old 22-01-2005, 10:47 PM
ArellaEliora's Avatar
Valued Member
New Recruit
 
Join Date: Jun 2004
Posts: 108
ArellaEliora Is a beginner here at D-A-L
Send a message via AIM to ArellaEliora Send a message via Yahoo to ArellaEliora
Re: Software Problem

Actually, I took all fonts out that it would to check to see if that was the problem and PSD III opened up like nothing happened.

Now all I have to do is put back each important font and leave the others out.
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
  #7 (permalink)  
Old 23-01-2005, 01:57 AM
DJNafey's Avatar
UK site moderator
Loyal Contributor
 
Join Date: Jul 2004
Posts: 3,970
DJNafey is a key member in the D-A-L teamDJNafey is a key member in the D-A-L teamDJNafey is a key member in the D-A-L teamDJNafey is a key member in the D-A-L teamDJNafey is a key member in the D-A-L teamDJNafey is a key member in the D-A-L teamDJNafey is a key member in the D-A-L teamDJNafey is a key member in the D-A-L teamDJNafey is a key member in the D-A-L teamDJNafey is a key member in the D-A-L teamDJNafey is a key member in the D-A-L team
Re: Software Problem

Excellent
__________________
DJNafey
http://www.FutureSystems-Sussex.Co.UK
Future Systems (Sussex) - IT services to homes and small businesses

D-A-L Online Hardware Scan
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Reply


Thread Tools

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Problem with re-installing AV software Riftvalley Windows Vista Help 7 18-02-2008 02:44 PM
software encountered a problem leadshot Windows XP Help 8 20-09-2006 05:10 PM
not sure if this is a hardware software or what problem but need help campo General Hardware Issues 11 06-08-2005 10:49 PM
Problem with opening software Dobs Windows XP Help 1 11-09-2004 12:14 AM
Is it a software or hardware problem? Vittorrio General Hardware Issues 1 23-06-2004 02:07 AM


All times are GMT +1. The time now is 09:48 AM.

Bottom Corner