DRM problem, "No 5 minute IP check up found"

I get this message all the time when I try to play protected media.
I paid for streaming video but I can not open them.
I get this message :
0x80040065 No 5 minute IP check up found in DRM_REQS

I searched google, asked many people about it including the provider but noone has a clue. By the way I can open the files at internet caffe places.
Any thoughts on that? Thank you

Hi I have the same problem. Did you find any solution to this? Can any one help please?