Annoying messages

Since a few days ago I have been getting a whole bunch of messages everytime i log on to my laptop.

The first message I get is this one:


I can press ok and the message goes away

A very short time later i get this message, i have not done anything other than pressing ok:


I know for sure that I have not got the CD mentioned in the message so i press cancel

Instantly i get this message:


I press ok

Instantly i get this box:


Which gets nowhere

And then i get this message again:


After this it just starts looping about 3 times, and scince i can't be bothered waiting i just press cancel as fast as i can each time a box appears.

Thats my description

Please help me.

Try Sonic hotfix:

Download and Run the Sonic Isum_hotfix.exe File

1. http://tools.roxio.com/support/dell/isum_hotfix.exe
2. In the File Download - Security Warning window, click Run.
3. In the Internet Explorer - Security Warning window, click Run.
4. In the Sonic - ISUM Hotfix Setup window, click Yes to install the hotfix.
5. When prompted to restart the computer, click Yes.

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Thanks for taking the time to read and reply to my message but your suggestion didn't work.

That's OK.
Let's check next thing. Do you have any Sonic, or Roxio entry in msconfig/startup?
If so, disable it.
Restart.

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Short answer, no, there is no entry called sonic or roxio.

By what you said I assumed you were talking about Start>Run>msconfig>startup, am I right or were you referring to something else?

Yes, this is what I meant.
After some further search, I believe, you are infected with something.
You may want to go to "Security" forum, and post your HijackThis log there.

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Ok, just one question, what is a HijackThis log?

Download, and install "HijackThis" from here: http://majorgeeks.com/Trend_Micro_HijackThis_d5554.html
After you are done with running it, you'll see a button "Save Log File". Save it, and post it back in "Security" forum.

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Thanks for the help, even though you didn't fix the problem you have tried,

Thanks

Note that avmail.dll is sometimes related to WinAntiVirus, a "rogue" program as identified on the List of Rogue/Suspect Anti-Spyware Products. Before posting a log (and we have our own expert analyzers here at D-A-L) I recommend you clean up your system first as this may negate the need for a HJT log. Check out Cleaning Out Malware.

Also, if this just started a few days ago, I would suggest you try to roll back to a point in time before the problem surfaced by using System Restore.

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Bill (AFE7Ret)
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