Game crashing

jowarb · #1 (**permalink**) 08-06-2005, 10:39 AM

everytime I try to play dvd games on my computer, the game will stop and I will be asked to send an error report to microsoft. The error report says that there was a problem with actofwar.exe. I don't know who to sort this out as I don't know much about computers, can anyone help?

jephree · #2 (**permalink**) 11-06-2005, 02:07 AM

Does your computer/ graphics card meet the minimum requirements for this game?

Check your graphics card via: Start/Run/ dxdiag | Display

What is your Device & Driver?

jowarb · #3 (**permalink**) 11-06-2005, 01:54 PM

Hi, these are the min requirements for the game:
System: PC

7 Operating System: Windows 2000/XP
7 Processor: Pentium 4 1.5GHz or faster
7 Memory: 256 MB RAM
7 Hard Drive Space: 800 MB free space
7 DVD-ROM: 2X DVD ROM
* Video Card: 64MB video RAM with full T&L support. ATI Radeon 8500 or superior, Nvidia GeForce3 (GeForce4 MX or intel extreme Graphics family are not supported)
* Sound Card: DirectX 9.0c compatible sound card
* Multi-player: Internet (TCP/IP) and LAN (TCP/IP) supported. Broadband Internet connection required for on-line play.
* DirectX Version: 9.0c

And this is what I have:

Field Value
Computer
Operating System Microsoft Windows XP Home Edition
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)

Motherboard
CPU Type Intel Pentium 4, 2955 MHz (15 x 197)
Motherboard Name ASRock P4VT8+ (5 PCI, 1 AGP, 3 DDR DIMM, Audio, LAN)
Motherboard Chipset VIA VT8763 Apollo PT800
System Memory 512 MB (PC3200 DDR SDRAM)
BIOS Type AMI (04/08/04)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)

Display
Video Adapter RADEON 9200 SERIES - Secondary (128 MB)
Video Adapter RADEON 9200 SERIES (128 MB)
3D Accelerator ATI Radeon 9200 SE (RV280)
Monitor Plug and Play Monitor [NoDB] (000000000000)
Multimedia
Audio Adapter VIA AC'97 Enhanced Audio Controller
Storage
IDE Controller VIA Bus Master IDE Controller
SCSI/RAID Controller VIA Serial ATA RAID Controller
Floppy Drive Floppy disk drive
Disk Drive Maxtor 6Y120L0 (120 GB, 7200 RPM, Ultra-ATA/133)
Optical Drive IDE DVD-ROM 16X (16x DVD-ROM)
SMART Hard Disks Status OK
Partitions
C: (NTFS) 117232 MB (96080 MB free)

When my son trys to play the game it will work for a few minutes and then an error message will appear and the computer will reboot, it was continually rebooting and shutting down so I switched off the auto reboot but the error messages seem to change each time I try the game.
Last 2 were
PROBLEM DETECTED IRQL-NOT-LESS-OR-EQUAL
TECHNICAL INFORMATION
***STOP: 0X00000000A (0X0000FFDF, 0X00000001C, 0X00000001, 0X804E2521)

AND

STOP: C000021A {FATAL SYSTEM ERROR}

Don't know if you can help me with this?

Thanks

Jo

jephree · #4 (**permalink**) 12-06-2005, 02:36 AM

Those errors indicate driver problems.

Your system should be fine for playing those games.

The latest VIA chipset drivers can be found here:

http://www.viaarena.com/default.aspx?PageID=2&Type=1
Follow XP | Chipset Drivers
VIA 4in1 Version - 4.56v 12 April 2005

If your RADEON 9200 is an ATI model the latest package is here:
https://support.ati.com/ics/support/...ge&folderID=27

When updating your graphics drivers you need to uninstall the current version first from the Device Manager. As well as removing the entire Catalyst package from Control Panel | Add/ Remove Programs.

Do this in Safe Mode & have the latest Catalyst Package downloaded to your desktop so that you can install after you reboot.

jowarb · #5 (**permalink**) 12-06-2005, 12:39 PM

Hi

I've done this but the game is still crashing, although it did play for a bit longer than last time.

jephree · #6 (**permalink**) 13-06-2005, 04:19 AM

Is this a new computer? Did it ever play these games? Are there any other problems?

To check for more detailed error messages:

Look in your Event viewer: rt. click My Computer then click Manage then Event Viewer.
Or: Administrative Tools/Event Viewer or Start/Run/ eventvwr
Open the system as well as the application tabs & look for X errors. Click error line for details.
Post back the source & event id especially of errors that seem to coincide with a crash.

Also:

Go to start | search (type in) .dmp
Note the location of your latest .dmp file.

Then:

1) Download and install the
Debugging Tools from Microsoft
2) Download and install this
debugwiz
3) Open the Wiz & Browse to, or paste in the path to, your latest .dmp file.
4) After the Wiz creates a Text document attach it back to this thread.

jowarb · #7 (**permalink**) 04-07-2005, 02:41 PM

computer now crashing and freezing all the time.
this is info on latest .dmp file. Haven't tried game recently, hope you can help.

Jo

Opened log file 'c:\debuglog.txt'

Microsoft (R) Windows Debugger Version 6.5.0003.7
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\WINDOWS\Minidump\Mini070405-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: C:\WINDOWS;C:\WINDOWS\system32;C:\WINDOWS\system32 \drivers
Windows XP Kernel Version 2600 (Service Pack 2) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 2600.xpsp_sp2_gdr.050301-1519
Kernel base = 0x804d7000 PsLoadedModuleList = 0x805624a0
Debug session time: Sun Jul 3 21:25:25.562 2005 (GMT+1)
System Uptime: 0 days 3:11:20.265
Loading Kernel Symbols
.................................................. .................................................. ..................
Loading unloaded module list
..........
Loading User Symbols
************************************************** *****************************
* *
* Bugcheck Analysis *
* *
************************************************** *****************************

Use !analyze -v to get detailed debugging information.

BugCheck 4E, {99, 11699, 0, 0}

Probably caused by : memory_corruption ( nt!MiDecrementShareCount+4f )

Followup: MachineOwner
---------

1: kd> !analyze -v;r;kv;lmtn;.logclose;q
************************************************** *****************************
* *
* Bugcheck Analysis *
* *
************************************************** *****************************

PFN_LIST_CORRUPT (4e)
Typically caused by drivers passing bad memory descriptor lists (ie: calling
MmUnlockPages twice with the same list, etc). If a kernel debugger is
available get the stack trace.
Arguments:
Arg1: 00000099, A PTE or PFN is corrupt
Arg2: 00011699, page frame number
Arg3: 00000000, current page state
Arg4: 00000000, 0

Debugging Details:
------------------

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: DRIVER_FAULT

BUGCHECK_STR: 0x4E

LAST_CONTROL_TRANSFER: from 805299ba to 805371aa

STACK_TEXT:
f8cb0ce8 805299ba 0000004e 00000099 00011699 nt!KeBugCheckEx+0x1b
f8cb0d14 804eb6ef 000b31ac 833beb30 00000004 nt!MiDecrementShareCount+0x4f
f8cb0d74 804eb59f 002df2bc 00000000 00000000 nt!MmOutPageKernelStack+0x16e
f8cb0da8 804eb5aa 80574128 00000000 00000000 nt!KiOutSwapKernelStacks+0xe5
f8cb0dac 80574128 00000000 00000000 00000000 nt!KeSwapProcessOrStack+0x43
f8cb0ddc 804efc81 804e8294 00000000 00000000 nt!PspSystemThreadStartup+0x34
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x16

FOLLOWUP_IP:
nt!MiDecrementShareCount+4f
805299ba f6400401 test byte ptr [eax+0x4],0x1

SYMBOL_STACK_INDEX: 1

FOLLOWUP_NAME: MachineOwner

SYMBOL_NAME: nt!MiDecrementShareCount+4f

MODULE_NAME: nt

DEBUG_FLR_IMAGE_TIMESTAMP: 42250f77

STACK_COMMAND: kb

IMAGE_NAME: memory_corruption

FAILURE_BUCKET_ID: 0x4E_nt!MiDecrementShareCount+4f

BUCKET_ID: 0x4E_nt!MiDecrementShareCount+4f

Followup: MachineOwner
---------

eax=f8add13c ebx=00011699 ecx=00000000 edx=81d9a440 esi=81ef2e58 edi=00011699
eip=805371aa esp=f8cb0cd0 ebp=f8cb0ce8 iopl=0 nv up ei ng nz na po nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00000286
nt!KeBugCheckEx+0x1b:
805371aa 5d pop ebp
ChildEBP RetAddr Args to Child
f8cb0ce8 805299ba 0000004e 00000099 00011699 nt!KeBugCheckEx+0x1b (FPO: [Non-Fpo])
f8cb0d14 804eb6ef 000b31ac 833beb30 00000004 nt!MiDecrementShareCount+0x4f (FPO: [Non-Fpo])
f8cb0d74 804eb59f 002df2bc 00000000 00000000 nt!MmOutPageKernelStack+0x16e (FPO: [Non-Fpo])
f8cb0da8 804eb5aa 80574128 00000000 00000000 nt!KiOutSwapKernelStacks+0xe5 (FPO: [Non-Fpo])
f8cb0dac 80574128 00000000 00000000 00000000 nt!KeSwapProcessOrStack+0x43 (FPO: [1,0,0])
f8cb0ddc 804efc81 804e8294 00000000 00000000 nt!PspSystemThreadStartup+0x34 (FPO: [Non-Fpo])
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x16
start end module name
804d7000 806fd000 nt ntkrnlmp.exe Wed Mar 02 00:57:27 2005 (42250F77)
806fd000 8071dd00 hal halmacpi.dll Wed Aug 04 06:59:09 2004 (41107B2D)
b767e000 b76a7f00 kmixer kmixer.sys Wed Aug 04 07:07:46 2004 (41107D32)
b7ba1000 b7be1100 HTTP HTTP.sys Sat Oct 09 00:48:20 2004 (41672744)
b806f000 b8083400 wdmaud wdmaud.sys Wed Aug 04 07:15:03 2004 (41107EE7)
b8499000 b84bc000 Fastfat Fastfat.SYS Wed Aug 04 07:14:15 2004 (41107EB7)
b8534000 b8585300 srv srv.sys Tue May 10 01:17:49 2005 (427FFDAD)
b85d6000 b8602400 mrxdav mrxdav.sys Wed Aug 04 07:00:49 2004 (41107B91)
b86af000 b86b1bc0 secdrv secdrv.sys Mon Jul 01 09:46:43 2002 (3D2016F3)
b86eb000 b86f9d80 sysaudio sysaudio.sys Wed Aug 04 07:15:54 2004 (41107F1A)
b8783000 b8785bc0 CdaC15BA CdaC15BA.SYS Mon Jul 01 09:46:43 2002 (3D2016F3)
b8793000 b8796e40 Aspi32 Aspi32.SYS Sat Sep 11 00:46:10 1999 (37D99842)
b88d3000 b88e8580 irda irda.sys Wed Aug 04 07:00:50 2004 (41107B92)
bab19000 bab30480 dump_atapi dump_atapi.sys Wed Aug 04 06:59:41 2004 (41107B4D)
bab31000 bab5c000 klif klif.sys Thu Jun 16 17:50:32 2005 (42B1ADD8)
bab84000 babf2400 mrxsmb mrxsmb.sys Wed Jan 19 04:26:50 2005 (41EDE18A)
babf3000 bac1da00 rdbss rdbss.sys Thu Oct 28 02:13:57 2004 (418047D5)
bac1e000 bac3fd00 afd afd.sys Wed Aug 04 07:14:13 2004 (41107EB5)
bac40000 bac60f00 ipnat ipnat.sys Wed Sep 29 23:28:36 2004 (415B3714)
bac61000 bac88c00 netbt netbt.sys Wed Aug 04 07:14:36 2004 (41107ECC)
bac89000 bace0d80 tcpip tcpip.sys Wed May 25 20:04:00 2005 (4294CC20)
bace1000 bacf3400 ipsec ipsec.sys Wed Aug 04 07:14:27 2004 (41107EC3)
bad28000 bad2b280 ndisuio ndisuio.sys Wed Aug 04 07:03:10 2004 (41107C1E)
bad85000 bad85b80 Null Null.SYS Fri Aug 17 21:47:39 2001 (3B7D82EB)
bf800000 bf9c0500 win32k win32k.sys Wed Mar 02 01:06:42 2005 (422511A2)
bf9c1000 bf9d2580 dxg dxg.sys Wed Aug 04 07:00:51 2004 (41107B93)
bf9d3000 bfa0f000 ati2dvag ati2dvag.dll Fri May 13 03:15:28 2005 (42840DC0)
bfa0f000 bfa42000 ati2cqag ati2cqag.dll Fri May 13 02:38:01 2005 (428404F9)
bfa42000 bfa75000 atikvmag atikvmag.dll Fri May 13 02:44:06 2005 (42840666)
bfa75000 bfcb2200 ati3duag ati3duag.dll Fri May 13 03:01:23 2005 (42840A73)
bfcb3000 bfd48c40 ativvaxx ativvaxx.dll Fri May 13 02:55:18 2005 (42840906)
f7286000 f72b9200 update update.sys Wed Aug 04 06:58:32 2004 (41107B08)
f72ba000 f72cae00 psched psched.sys Wed Aug 04 07:04:16 2004 (41107C60)
f72cb000 f72e1680 ndiswan ndiswan.sys Wed Aug 04 07:14:30 2004 (41107EC6)
f72e2000 f7305980 portcls portcls.sys Wed Aug 04 07:15:47 2004 (41107F13)
f7306000 f744b540 cmuda cmuda.sys Thu May 12 07

06 2005 (4282F5D2)
f744c000 f745f900 parport parport.sys Wed Aug 04 06:59:04 2004 (41107B28)
f7460000 f7482e80 USBPORT USBPORT.SYS Wed Aug 04 07:08:34 2004 (41107D62)
f7483000 f74a5680 ks ks.sys Wed Aug 04 07:15:20 2004 (41107EF8)
f74a6000 f74b9780 VIDEOPRT VIDEOPRT.SYS Wed Aug 04 07:07:04 2004 (41107D08)
f74ba000 f75f0000 ati2mtag ati2mtag.sys Fri May 13 03:15:06 2005 (42840DAA)
f8118000 f811a280 rasacd rasacd.sys Fri Aug 17 21:55:39 2001 (3B7D84CB)
f8632000 f8635c80 mssmbios mssmbios.sys Wed Aug 04 07:07:47 2004 (41107D33)
f8656000 f8670580 Mup Mup.sys Wed Aug 04 07:15:20 2004 (41107EF8)
f8671000 f869da80 NDIS NDIS.sys Wed Aug 04 07:14:27 2004 (41107EC3)
f869e000 f872a480 Ntfs Ntfs.sys Wed Aug 04 07:15:06 2004 (41107EEA)
f872b000 f8741780 KSecDD KSecDD.sys Wed Aug 04 06:59:45 2004 (41107B51)
f8742000 f8753f00 sr sr.sys Wed Aug 04 07:06:22 2004 (41107CDE)
f8754000 f8772780 fltmgr fltmgr.sys Wed Aug 04 07:01:17 2004 (41107BAD)
f8773000 f878a800 SCSIPORT SCSIPORT.SYS Wed Aug 04 06:59:39 2004 (41107B4B)
f878b000 f879de00 viasraid viasraid.sys Thu Oct 30 09:38:31 2003 (3FA0DC17)
f879e000 f87b5480 atapi atapi.sys Wed Aug 04 06:59:41 2004 (41107B4D)
f87b6000 f87d4880 ftdisk ftdisk.sys Fri Aug 17 21:52:41 2001 (3B7D8419)
f87d5000 f87e5a80 pci pci.sys Wed Aug 04 07:07:45 2004 (41107D31)
f87e6000 f8813d80 ACPI ACPI.sys Wed Aug 04 07:07:35 2004 (41107D27)
f8835000 f883dc00 isapnp isapnp.sys Fri Aug 17 21:58:01 2001 (3B7D8559)
f8845000 f884f500 MountMgr MountMgr.sys Wed Aug 04 06:58:29 2004 (41107B05)
f8855000 f8861c80 VolSnap VolSnap.sys Wed Aug 04 07:00:14 2004 (41107B6E)
f8865000 f886de00 disk disk.sys Wed Aug 04 06:59:53 2004 (41107B59)
f8875000 f8881200 CLASSPNP CLASSPNP.SYS Wed Aug 04 07:14:26 2004 (41107EC2)
f88c5000 f88cd880 Fips Fips.SYS Sat Aug 18 02:31:49 2001 (3B7DC585)
f8925000 f8934900 Cdfs Cdfs.SYS Wed Aug 04 07:14:09 2004 (41107EB1)
f8985000 f898dd00 intelppm intelppm.sys Wed Aug 04 06:59:19 2004 (41107B37)
f8995000 f89a1180 cdrom cdrom.sys Wed Aug 04 06:59:52 2004 (41107B58)
f89a5000 f89b3080 redbook redbook.sys Wed Aug 04 06:59:34 2004 (41107B46)
f89b5000 f89c1e00 i8042prt i8042prt.sys Wed Aug 04 07:14:36 2004 (41107ECC)
f89c5000 f89d4d80 serial serial.sys Wed Aug 04 07:15:51 2004 (41107F17)
f89d5000 f89e3b80 drmk drmk.sys Wed Aug 04 07:07:54 2004 (41107D3A)
f89e5000 f89ef400 fetnd5b fetnd5b.sys Tue Nov 11 10:41:06 2003 (3FB0BCC2)
f89f5000 f8a01880 rasl2tp rasl2tp.sys Wed Aug 04 07:14:21 2004 (41107EBD)
f8a05000 f8a0f200 raspppoe raspppoe.sys Wed Aug 04 07:05:06 2004 (41107C92)
f8a15000 f8a20d00 raspptp raspptp.sys Wed Aug 04 07:14:26 2004 (41107EC2)
f8a25000 f8a2d900 msgpc msgpc.sys Wed Aug 04 07:04:11 2004 (41107C5B)
f8a35000 f8a3ef00 termdd termdd.sys Wed Aug 04 06:58:52 2004 (41107B1C)
f8a45000 f8a4e480 NDProxy NDProxy.SYS Fri Aug 17 21:55:30 2001 (3B7D84C2)
f8a75000 f8a83100 usbhub usbhub.sys Wed Aug 04 07:08:40 2004 (41107D68)
f8a95000 f8a9d700 wanarp wanarp.sys Wed Aug 04 07:04:57 2004 (41107C89)
f8aa5000 f8aad700 netbios netbios.sys Wed Aug 04 07:03:19 2004 (41107C27)
f8ab5000 f8abb200 PCIIDEX PCIIDEX.SYS Wed Aug 04 06:59:40 2004 (41107B4C)
f8abd000 f8ac1900 PartMgr PartMgr.sys Sat Aug 18 02:32:23 2001 (3B7DC5A7)
f8ac5000 f8ac9bc0 PxHelp20 PxHelp20.sys Tue Oct 28 18:25:49 2003 (3F9EB4AD)
f8acd000 f8ad3d00 viaagp1 viaagp1.sys Wed Jul 02 11:08:01 2003 (3F02AF01)
f8ad5000 f8ad9880 TDI TDI.SYS Wed Aug 04 07:07:47 2004 (41107D33)
f8b05000 f8b0b500 usbprint usbprint.sys Wed Aug 04 07:01:23 2004 (41107BB3)
f8b4d000 f8b51500 watchdog watchdog.sys Wed Aug 04 07:07:32 2004 (41107D24)
f8bd5000 f8bda000 usbuhci usbuhci.sys Wed Aug 04 07:08:34 2004 (41107D62)
f8bdd000 f8be3800 usbehci usbehci.sys Wed Aug 04 07:08:34 2004 (41107D62)
f8be5000 f8beaa00 mouclass mouclass.sys Wed Aug 04 06:58:32 2004 (41107B08)
f8bed000 f8bf3000 kbdclass kbdclass.sys Wed Aug 04 06:58:32 2004 (41107B08)
f8bf5000 f8bf6000 fdc fdc.sys unavailable (00000000)
f8bfd000 f8c01c80 rasirda rasirda.sys Fri Aug 17 21:51:29 2001 (3B7D83D1)
f8c05000 f8c09580 ptilink ptilink.sys Fri Aug 17 21:49:53 2001 (3B7D8371)
f8c0d000 f8c11080 raspti raspti.sys Fri Aug 17 21:55:32 2001 (3B7D84C4)
f8c15000 f8c1a000 flpydisk flpydisk.sys Wed Aug 04 06:59:24 2004 (41107B3C)
f8c25000 f8c2a200 vga vga.sys Wed Aug 04 07:07:06 2004 (41107D0A)
f8c2d000 f8c31a80 Msfs Msfs.SYS Wed Aug 04 07:00:37 2004 (41107B85)
f8c35000 f8c3c880 Npfs Npfs.SYS Wed Aug 04 07:00:38 2004 (41107B86)
f8c3d000 f8c43000 symlcbrd symlcbrd.sys Tue Feb 01 06:13:32 2005 (41FF1E0C)
f8c45000 f8c48000 BOOTVID BOOTVID.dll Fri Aug 17 21:49:09 2001 (3B7D8345)
f8c49000 f8c4b280 kl1 kl1.sys Thu Jun 16 17:50:50 2005 (42B1ADEA)
f8cd1000 f8cd3aa0 klmc klmc.sys Thu Jun 16 17:50:36 2005 (42B1ADDC)
f8cd9000 f8cdcb00 usbscan usbscan.sys Wed Aug 04 06:58:44 2004 (41107B14)
f8d19000 f8d1b900 Dxapi Dxapi.sys Fri Aug 17 21:53:19 2001 (3B7D843F)
f8d25000 f8d28c80 serenum serenum.sys Wed Aug 04 06:59:06 2004 (41107B2A)
f8d29000 f8d2b980 gameenum gameenum.sys Wed Aug 04 07:08:20 2004 (41107D54)
f8d2d000 f8d2f580 ndistapi ndistapi.sys Fri Aug 17 21:55:29 2001 (3B7D84C1)
f8d35000 f8d36b80 kdcom kdcom.dll Fri Aug 17 21:49:10 2001 (3B7D8346)
f8d37000 f8d38100 WMILIB WMILIB.SYS Fri Aug 17 22:07:23 2001 (3B7D878B)
f8d39000 f8d3a500 viaide viaide.sys Wed Aug 04 06:59:42 2004 (41107B4E)
f8d79000 f8d7aa80 ParVdm ParVdm.SYS Fri Aug 17 21:49:49 2001 (3B7D836D)
f8d85000 f8d86100 swenum swenum.sys Wed Aug 04 06:58:41 2004 (41107B11)
f8d87000 f8d88280 USBD USBD.SYS Fri Aug 17 22:02:58 2001 (3B7D8682)
f8d8b000 f8d8cf00 Fs_Rec Fs_Rec.SYS Fri Aug 17 21:49:37 2001 (3B7D8361)
f8d8d000 f8d8e080 Beep Beep.SYS Fri Aug 17 21:47:33 2001 (3B7D82E5)
f8d8f000 f8d90080 mnmdd mnmdd.SYS Fri Aug 17 21:57:28 2001 (3B7D8538)
f8d91000 f8d92080 RDPCDD RDPCDD.sys Fri Aug 17 21:46:56 2001 (3B7D82C0)
f8da5000 f8da6100 dump_WMILIB dump_WMILIB.SYS Fri Aug 17 22:07:23 2001 (3B7D878B)
f8e20000 f8e20d00 dxgthk dxgthk.sys Fri Aug 17 21:53:12 2001 (3B7D8438)
f8f4e000 f8f4ec00 audstub audstub.sys Fri Aug 17 21:59:40 2001 (3B7D85BC)

Unloaded modules:
b8022000 b804c000 kmixer.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
bad46000 bad47000 drmkaud.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
b804c000 b806f000 aec.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
b8633000 b8640000 DMusic.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
b8623000 b8631000 swmidi.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
f8d45000 f8d47000 splitter.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
f88b5000 f88c0000 imapi.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
f88a5000 f88ae000 processr.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
f8c1d000 f8c22000 Cdaudio.SYS
Timestamp: unavailable (00000000)
Checksum: 00000000
f811c000 f811f000 Sfloppy.SYS
Timestamp: unavailable (00000000)
Checksum: 00000000
Closing open log file c:\debuglog.txt

jephree · #8 (**permalink**) 05-07-2005, 06:23 AM

That dump although driver triggered is also suggesting Memory Corruption.

Is this a new computer? Is it under warranty?

What is the make & model?

Do you feel comfortable in opening it up?

jowarb · #9 (**permalink**) 05-07-2005, 08:17 AM

It's about 8mths old and is under warranty but I don't want to take it in unless I really have to. Is it difficult to fix?

jephree · #10 (**permalink**) 06-07-2005, 01:48 AM

Quote:

computer now crashing and freezing all the time.

This is not a good condition for a relativly new machine.

You can try a RAM test:

(OK fast): http://oca.microsoft.com/en/windiag.asp

(Better slow): http://www.memtest86.com/

With good drivers & RAM my next step would be to open it up.
But at that point with a warranty I would take it back.

Have you any new dump logs?