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Spyware, Adware, Viruses and HijackThis Logs
  #1 (permalink)  
Old 17-12-2004, 04:27 PM
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Join Date: Dec 2004
Posts: 5
pacrobe0 Is a beginner here at D-A-L
Browser shuts down, please help
I have had a problem with my browser shutting down on several sites (for instance: http://www.colostate.edu/Depts/Econ/). It happens to both IE6 and Mozilla Firefox. My OS is WinXP. I have used AdAware and other programs (SpySweeper and CWShredder). I still have the problem and have now run a Hijack This log for you to examine. Thanks so much in advance for your help...

Logfile of HijackThis v1.99.0
Scan saved at 10:22:14 AM, on 12/17/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\VCOM\Fix-It\mxtask.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\mcshield.exe
C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
C:\PROGRA~1\McAfee.com\PERSON~1\Mp***ent.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\VCOM\Fix-It\mxtask.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Common Files\Network Associates\TalkBack\tbmon.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\Novell\GroupWise\Notify.exe
C:\Program Files\Novell\GroupWise\GrpWise.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Vacita.VACILTHP\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Search Bar - {0A8CE102-FA03-4612-9BEE-7FE5452F4CB1} - C:\WINDOWS\system32\srchbar.dll
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program Files\Common Files\Network Associates\TalkBack\tbmon.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: GroupWise Notify.lnk = C:\Program Files\Novell\GroupWise\Notify.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{5FF04C13-F018-44B8-8B09-80F5947A1C05}: NameServer = 128.8.74.2
O23 - Service: Fix-It Task Manager - V Communications, Inc. - C:\PROGRA~1\VCOM\Fix-It\mxtask.exe
O23 - Service: HP WMI Interface - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: McAfee Framework Service - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\mcshield.exe
O23 - Service: Network Associates Task Manager - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
O23 - Service: McAfee Personal Firewall Service - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
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  #2 (permalink)  
Old 17-12-2004, 05:54 PM
owen's Avatar
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Re: Browser shuts down, please help
Close all browser windows, restart Hijack This and put a checkmark next to the following entries:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O3 - Toolbar: Search Bar - {0A8CE102-FA03-4612-9BEE-7FE5452F4CB1} - C:\WINDOWS\system32\srchbar.dll

Click Fix Checked

Reboot and post a fresh log
__________________
Owen,
My Website - I Security.org.uk

MALWARE: READ FIRST Procedures:
|_ SpyBot V1.4 _|_ Ad-Aware SE 1.06_|_ HijackThis Log __V1.99.1 _|

[*]Be patient and wait for a response, we'll do our best to help resolve your issue.
[*]When posting for help, start your own thread and stick to it. Don't start multiple threads or post in other peoples threads!

If we have helped you, please consider making a donation to help support the forum. All donations are greatly appreciated. You can also support the forum by placing a link to us on your personal website.

Useful Links:
Posting a Hijack This Log
Preposting and Prevention Info
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  #3 (permalink)  
Old 17-12-2004, 06:16 PM
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D-A-L Newbie
  
Join Date: Dec 2004
Posts: 5
pacrobe0 Is a beginner here at D-A-L
Re: Browser shuts down, please help
Thank you very much for your prompt reply.
I did what you just told, reboot and here is a fresh log (the problem is still there, though):

Logfile of HijackThis v1.99.0
Scan saved at 12:16:31 PM, on 12/17/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\VCOM\Fix-It\mxtask.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\mcshield.exe
C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\McAfee.com\PERSON~1\Mp***ent.exe
C:\PROGRA~1\VCOM\Fix-It\mxtask.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Common Files\Network Associates\TalkBack\tbmon.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\Novell\GroupWise\Notify.exe
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Documents and Settings\Vacita.VACILTHP\Desktop\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program Files\Common Files\Network Associates\TalkBack\tbmon.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: GroupWise Notify.lnk = C:\Program Files\Novell\GroupWise\Notify.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{5FF04C13-F018-44B8-8B09-80F5947A1C05}: NameServer = 128.8.74.2
O23 - Service: Fix-It Task Manager - V Communications, Inc. - C:\PROGRA~1\VCOM\Fix-It\mxtask.exe
O23 - Service: HP WMI Interface - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: McAfee Framework Service - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\mcshield.exe
O23 - Service: Network Associates Task Manager - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
O23 - Service: McAfee Personal Firewall Service - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
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  #4 (permalink)  
Old 17-12-2004, 06:45 PM
owen's Avatar
D-A-L Team Member (UK)
Loyal Contributor
  
Join Date: Jun 2004
Posts: 5,272
owen is beginning to become part of the furnitureowen is beginning to become part of the furnitureowen is beginning to become part of the furnitureowen is beginning to become part of the furnitureowen is beginning to become part of the furnitureowen is beginning to become part of the furnitureowen is beginning to become part of the furnitureowen is beginning to become part of the furnitureowen is beginning to become part of the furnitureowen is beginning to become part of the furnitureowen is beginning to become part of the furniture
Re: Browser shuts down, please help
Thats a clean log. Have you installed the latest version of Java from www.java.com?
__________________
Owen,
My Website - I Security.org.uk

MALWARE: READ FIRST Procedures:
|_ SpyBot V1.4 _|_ Ad-Aware SE 1.06_|_ HijackThis Log __V1.99.1 _|

[*]Be patient and wait for a response, we'll do our best to help resolve your issue.
[*]When posting for help, start your own thread and stick to it. Don't start multiple threads or post in other peoples threads!

If we have helped you, please consider making a donation to help support the forum. All donations are greatly appreciated. You can also support the forum by placing a link to us on your personal website.

Useful Links:
Posting a Hijack This Log
Preposting and Prevention Info
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  #5 (permalink)  
Old 17-12-2004, 07:41 PM
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D-A-L Newbie
  
Join Date: Dec 2004
Posts: 5
pacrobe0 Is a beginner here at D-A-L
Re: Browser shuts down, please help
Thanks so much. Yes, that was the problem. I had an old version of Java, everything works fine now. Thank you very much!!!
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  #6 (permalink)  
Old 17-12-2004, 07:50 PM
owen's Avatar
D-A-L Team Member (UK)
Loyal Contributor
  
Join Date: Jun 2004
Posts: 5,272
owen is beginning to become part of the furnitureowen is beginning to become part of the furnitureowen is beginning to become part of the furnitureowen is beginning to become part of the furnitureowen is beginning to become part of the furnitureowen is beginning to become part of the furnitureowen is beginning to become part of the furnitureowen is beginning to become part of the furnitureowen is beginning to become part of the furnitureowen is beginning to become part of the furnitureowen is beginning to become part of the furniture
Re: Browser shuts down, please help
Thought so since that site has a Java menu bar . Happy surfing.
__________________
Owen,
My Website - I Security.org.uk

MALWARE: READ FIRST Procedures:
|_ SpyBot V1.4 _|_ Ad-Aware SE 1.06_|_ HijackThis Log __V1.99.1 _|

[*]Be patient and wait for a response, we'll do our best to help resolve your issue.
[*]When posting for help, start your own thread and stick to it. Don't start multiple threads or post in other peoples threads!

If we have helped you, please consider making a donation to help support the forum. All donations are greatly appreciated. You can also support the forum by placing a link to us on your personal website.

Useful Links:
Posting a Hijack This Log
Preposting and Prevention Info
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
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