Invisible hijacker

I got infected by a load of viruses while surfing this morning and have spent all day trying to get rid of them. Basically what happens when i start IE is that the address bar goes to res://D:\WINDOWS\System32\shdoclc.dll/navcancl.htm and shows a site which can be viewed at http://fast-look.com. It changes my home page to http://default.home every time i close an instant of IE. So far i have managed to manually delete 2 files one called module32.exe and one called mcsmss.exe which i thought were the problem as they were viruses (well i hope they were). But this does not seem to have helped. I have tried many anti spyware/adware/virus scanners and they tell me that im clean. What should i do?

Here is my HijackThis log and thanks in advance for any ideas:

Logfile of HijackThis v1.99.0
Scan saved at 23:06:50, on 20/12/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
D:\Program Files\Norton Personal Firewall\NISUM.EXE
D:\WINDOWS\system32\LEXBCES.EXE
D:\WINDOWS\system32\spoolsv.exe
D:\WINDOWS\system32\LEXPPS.EXE
D:\Program Files\Norton Personal Firewall\ccPxySvc.exe
D:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
D:\Program Files\Norton AntiVirus\navapsvc.exe
D:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
D:\WINDOWS\System32\nvsvc32.exe
D:\WINDOWS\Explorer.EXE
D:\Program Files\Common Files\Symantec Shared\ccApp.exe
D:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
D:\WINDOWS\System32\RUNDLL32.EXE
D:\Program Files\Winamp\winampa.exe
D:\Program Files\QuickTime\qttask.exe
D:\Program Files\iTunes\iTunesHelper.exe
D:\WINDOWS\System32\tbctray.exe
D:\WINDOWS\System32\ctfmon.exe
D:\Program Files\MSN Messenger\MsnMsgr.Exe
D:\Program Files\iPod\bin\iPodService.exe
D:\WINDOWS\System32\wuauclt.exe
D:\Program Files\Spy Subtract\SpySub.exe
D:\Program Files\Messenger\msmsgs.exe
D:\Documents and Settings\ziggy\Desktop\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://default.home
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://default.home
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: DOMP Class - {4C1B116F-2860-46db-8E6C-B4BFC4DFD683} - D:\WINDOWS\ietlbass.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - d:\program files\google\googletoolbar2.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - D:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - D:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - D:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - d:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [ccApp] D:\Program Files\Common Files\Symantec Shared\ccApp.exe
O4 - HKLM\..\Run: [ccRegVfy] "D:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] D:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] D:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE D:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE D:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [WinampAgent] D:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] D:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [TraySantaCruz] D:\WINDOWS\System32\tbctray.exe
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] D:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [ctfmon.exe] D:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "D:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: SpySubtract.lnk = D:\Program Files\Spy Subtract\SpySub.exe
O8 - Extra context menu item: &Google Search - res://d:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://d:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://d:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://F:\MICROS~1\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://d:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://d:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - F:\MICROS~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: ppctlcab - http://ppupdates.ca.com/downloads/scanner/ppctlcab.cab
O16 - DPF: {2B1AA38D-2D12-11D5-AAD0-00C04FA03D78} (LocalExec Control) - https://insite.warwick.ac.uk/nps/por.../LocalExec.CAB
O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://ppupdates.ca.com/downloads/scanner/axscanner.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/Ms...Downloader.cab
O23 - Service: Symantec Event Manager - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Proxy Service - Symantec Corporation - D:\Program Files\Norton Personal Firewall\ccPxySvc.exe
O23 - Service: iPod Service - Apple Computer, Inc. - D:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server - Lexmark International, Inc. - D:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - D:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Personal Firewall Accounts Manager - Symantec Corporation - D:\Program Files\Norton Personal Firewall\NISUM.EXE
O23 - Service: Norton Unerase Protection - Symantec Corporation - D:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: NVIDIA Display Driver Service - NVIDIA Corporation - D:\WINDOWS\System32\nvsvc32.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - D:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe

I seem to have found the problem in this line:

O2 - BHO: DOMP Class - {4C1B116F-2860-46db-8E6C-B4BFC4DFD683} - D:\WINDOWS\ietlbass.dll

got rid of that and it seems to be ok now just hope it lasts

Thanks to the people who read though my log.

Most correct, and I'd also fix these entries:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://default.home
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://default.home

Have a read of this info:

Preventing it returning

After your problem has been resolved on the forum, it is an absoulute MUST to do the following steps to prevent the problem returning. Click on the link to get access to the software or webpage that I'm referring to.

1. Visit Windows Update
Pay a visit to Windows Update and scan for and download ALL Critical Updates and Service Packs. New updates are usually released monthly so check back to Windows Update every month.

2. Download Antivirus Software-
If you haven't already got Antivirus software, you should download and install AVG Antivirus. It is freeware and is updated nearly every 2 days (sometimes more frequently if there are a lot of new viruses) and in my opinion, is better than some Antivirus software such as Norton. Antivirus software will prevent viruses infecting your system and it is important that you update it every two days or every week at the most.

3. Download a Firewall-
If you haven't already got a firewall, it is Very important that you download one. Firewalls will prevent unauthorised access to your computer and stop data leaking out of your computer. You may think that it won't happen to you, but Hackers don't care who you are, what you do, where you live or what you had for tea last Sunday on your holiday in the Lake District, they want your data. Firewalls will keep these sneaks out and one of the best is Sygate Personal Firewall, which happens to be freeware.

4. Spyware Scanners-
It is important that as well as having real time spyware protection, you have a spyware scanning application. If you have not already been told to download one earlier in this thread, it is a good idea to download Spybot Search And Destroy and Ad-aware. They are both spyware scanners and will search for a remove spyware. It is recommended that you have both, because one will pick up entries that the other misses. It is even a good idea to download these if you have other programs such as ASE, Spysweeper, Pest Patrol, etc, because one spyware scanner will not pick up everything. Please remember to update your spyware scanners weekly/fortnightly.

5. Prevent Spyware slipping through Internet Explorer-
Quite a lot of spyware slips through Internet Explorer if your settings are not tight enough. Spyware Blaster will help you prevent spyware slipping through and installing tracking cookies. Simply run it via Start> Programs> Spyware Blaster and click Enable All Protection and it will protect you. It doesn't even have to be open! Remember to update weekly/fortnightly.

6. Constant Spyware Protection-
It is important to have constant spyware protection. Spyware Guard works like an antivirus program but detects Spyware instead. It will constantly protect your system. Check for updates monthly.

All Of these steps are very important and it is HIGHLY recommended that you download all of the programs mentioned for your own safety. Remember to Update everything (including Windows using Windows Update)! It is also a good idea to perform weekly/fortnightly scans with Spybot S&D, Ad-aware and your antivirus software.

And last of all, please remember, that common sense is your greatest tool. Without it, spyware and other related Malware would rule!

__________________
Owen,
My Website - I Security.org.uk

MALWARE: READ FIRST Procedures:
|_ SpyBot V1.4 _|_ Ad-Aware SE 1.06_|_ HijackThis Log __V1.99.1 _|

[*]Be patient and wait for a response, we'll do our best to help resolve your issue.
[*]When posting for help, start your own thread and stick to it. Don't start multiple threads or post in other peoples threads!

If we have helped you, please consider making a donation to help support the forum. All donations are greatly appreciated. You can also support the forum by placing a link to us on your personal website.

Useful Links:
Posting a Hijack This Log
Preposting and Prevention Info

Thanks owen , i noticed those 2 already i think but ill double check and i promise to try not to get infected again in future

Good to know everything else is ok.

Your welcome. If you keep things up to date and perform regular scans, you shouldn't get infected again.

__________________
Owen,
My Website - I Security.org.uk

MALWARE: READ FIRST Procedures:
|_ SpyBot V1.4 _|_ Ad-Aware SE 1.06_|_ HijackThis Log __V1.99.1 _|

[*]Be patient and wait for a response, we'll do our best to help resolve your issue.
[*]When posting for help, start your own thread and stick to it. Don't start multiple threads or post in other peoples threads!

If we have helped you, please consider making a donation to help support the forum. All donations are greatly appreciated. You can also support the forum by placing a link to us on your personal website.

Useful Links:
Posting a Hijack This Log
Preposting and Prevention Info