Hi,
My norton internet security tells me the trojan startpage is present on my computer but does not remove it. I am not an expert and I have just analysed my computer with hijackthis. I can not access my mailbox anymore and my startpage is a "about
:blank" page.
Here is the result. Coul someone tell me which lines have to be removed and which not. Thanks in advance :
Logfile of HijackThis v1.99.0
Scan saved at 16

46, on 06/02/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Fichiers communs\Symantec Shared\ccSetMgr.exe
C:\Program Files\Fichiers communs\Symantec Shared\SNDSrvc.exe
C:\Program Files\Fichiers communs\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Wanadoo\TaskbarIcon.exe
C:\PROGRA~1\Wanadoo\CnxMon.exe
C:\Program Files\Fichiers communs\Symantec Shared\ccProxy.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Fichiers communs\Microsoft Shared\Works Shared\WkUFind.exe
C:\PROGRA~1\MESSAG~1\StartMessager.exe
C:\Program Files\Fichiers communs\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Fichiers communs\RTE\RTEGPRS.exe
C:\Program Files\Messenger\msmsgs.exe
c:\progra~1\intern~1\iexplore.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Fichiers communs\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINDOWS\System32\rsvp.exe
C:\Documents and Settings\Nicolas\Mes documents\Mes fichiers reçus\pikachu.exe
C:\WINDOWS\system32\ntvdm.exe
C:\Documents and Settings\Nicolas\Local Settings\Temp\Répertoire temporaire 2 pour hijackthis.zip\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about
:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =
http://www.jwogtjtwmkyrgnsnj.net/bl1...WVuZ3d0kr.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about
:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\Nicolas\LOCALS~1\Temp\sp.dll/sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about
:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about
:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about
:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about
:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about
:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Wanadoo
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {14784E33-318B-B83E-E6B1-49332F4C0242} - C:\DOCUME~1\Nicolas\APPLIC~1\MagsNew\builddelete.e xe
O2 - BHO: Web assistant - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Fichiers communs\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: (no name) - {B187A3A7-9F98-4F77-BB5B-F397A96C3AFB} - C:\WINDOWS\System32\minn.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Fichiers communs\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Fichiers communs\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [WOOWATCH] C:\PROGRA~1\Wanadoo\Watch.exe
O4 - HKLM\..\Run: [WOOTASKBARICON] C:\PROGRA~1\Wanadoo\TaskbarIcon.exe
O4 - HKLM\..\Run: [WooCnxMon] C:\PROGRA~1\Wanadoo\CnxMon.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Fichiers communs\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [MessagerStarter Wanadoo] C:\PROGRA~1\MESSAG~1\StartMessager.exe Messager Wanadoo
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Fichiers communs\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [boob axis mpeg copy] C:\Documents and Settings\All Users\Application Data\nounrdrboobaxis\Mp3Support.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [RTEGPRS] "C:\Program Files\Fichiers communs\RTE\RTEGPRS.exe" tray
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Great poke] C:\DOCUME~1\Nicolas\APPLIC~1\STYLES~1\Hole Remote Bat.exe
O4 - Global Startup: hp psc 1000 series.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Rappels du Calendrier Microsoft Works.lnk = ?
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: E&xporter vers Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Pages liées - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Pages similaires - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Version de la page actuelle disponible dans le cache Google - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Console Java (Sun) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: Wanadoo - {1462651F-F4BA-4C76-A001-C4284D0FE16E} -
http://www.wanadoo.fr (file missing) (HKCU)
O12 - Plugin for .mov: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O16 - DPF: {10003000-1000-0000-1000-000000000000} - ms-its:mhtml:file://C:\foo.mht!
http://bin.wordsx.cc/E5_90_Rnk0hZUYo...::/on-line.exe
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540006} (CInstall Class) -
http://www.errorguard.com/installation/Install.cab
O16 - DPF: {7584C670-2274-4EFB-B00B-D6AABA6D3850} (Microsoft RDP Client Control (redist)) -
http://univ-r.u-strasbg.fr/TSWeb/msrdp.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{150F69DE-CA6F-4F31-BC39-83D3778FEF09}: NameServer = 217.19.192.131 217.19.192.132
O17 - HKLM\System\CS1\Services\Tcpip\..\{150F69DE-CA6F-4F31-BC39-83D3778FEF09}: NameServer = 217.19.192.131 217.19.192.132
O17 - HKLM\System\CS2\Services\Tcpip\..\{150F69DE-CA6F-4F31-BC39-83D3778FEF09}: NameServer = 217.19.192.131 217.19.192.132
O18 - Filter: text/html - {5F648B03-0F72-435F-AB03-D457DA1C7432} - C:\WINDOWS\System32\minn.dll
O18 - Filter: text/plain - {5F648B03-0F72-435F-AB03-D457DA1C7432} - C:\WINDOWS\System32\minn.dll
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\ccSetMgr.exe
O23 - Service: Service d'administration du Gestionnaire de disque logique - Unknown - C:\WINDOWS\System32\dmadmin.exe
O23 - Service: Journal des événements - Unknown - C:\WINDOWS\system32\services.exe
O23 - Service: Service COM de gravage de CD IMAPI - Unknown - C:\WINDOWS\System32\imapi.exe
O23 - Service: Partage de Bureau à distance NetMeeting - Unknown - C:\WINDOWS\System32\mnmsrvc.exe
O23 - Service: Service Norton AntiVirus Auto-Protect - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: DDE réseau - Unknown - C:\WINDOWS\system32\netdde.exe
O23 - Service: DSDM DDE réseau - Unknown - C:\WINDOWS\system32\netdde.exe
O23 - Service: NVIDIA Driver Helper Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Plug-and-Play - Unknown - C:\WINDOWS\system32\services.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Gestionnaire de session d'aide sur le Bureau à distance - Unknown - C:\WINDOWS\system32\sessmgr.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\FICHIE~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Prise en charge des cartes à puces - Unknown - C:\WINDOWS\System32\SCardSvr.exe
O23 - Service: Carte à puce - Unknown - C:\WINDOWS\System32\SCardSvr.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: Journaux et alertes de performance - Unknown - C:\WINDOWS\system32\smlogsvc.exe
O23 - Service: Cliché instantané de volume - Unknown - C:\WINDOWS\System32\vssvc.exe
O23 - Service: Carte de performance WMI - Unknown - C:\WINDOWS\System32\wbem\wmiapsrv.exe