Hi, thanks for your response. Here is the aboutbuster log and new hijack log.
Here is a problem that has still remained for us:
1. before this whole process we were trying to install the XP Service Pack 2. We get through the extraction, starting the backup and this error comes up everytime:
“Service Pack 2 Setup could not back up registry value
HKLM\SYSTEM\CurrentControlSet\Services\Eventlog\Se curity\Security,\`EventMessageFile\`. 5: Access is denied
We have gone in and given full control to the whole HKLM….yet when I rebooted out of Safe Mode to go and try and install again, I went back to uncheck full control and it had unchecked itself.
Is this installation problem because of this spyware or something else?
Thanks again for alllllllll your wonderful help!!!
Scanned at: 11:16:03 AM on: 2/25/2005
-- Scan 1 ---------------------------
About
:Buster Version 4.0
Reference List : 19
ADS not scanned System(FAT)
Removed 2 Random Key Entries
Attempted Clean Of Temp folder.
Removed Uninstall Key (HSA)
Removed Uninstall Key (SE)
Removed Uninstall Key (SW)
Pages Reset... Done!
-- Scan 2 ---------------------------
About
:Buster Version 4.0
Reference List : 19
ADS not scanned System(FAT)
Attempted Clean Of Temp folder.
Pages Reset... Done!
Scanned at: 9:25:12 AM on: 2/26/2005
-- Scan 1 ---------------------------
About
:Buster Version 4.0
Reference List : 19
ADS not scanned System(FAT)
Removed 2 Random Key Entries
Attempted Clean Of Temp folder.
Pages Reset... Done!
-- Scan 2 ---------------------------
About
:Buster Version 4.0
Reference List : 19
ADS not scanned System(FAT)
Attempted Clean Of Temp folder.
Pages Reset... Done!
Scanned at: 10:41:40 AM on: 2/26/2005
-- Scan 1 ---------------------------
About
:Buster Version 4.0
Reference List : 19
ADS not scanned System(FAT)
Removed 3 Random Key Entries
Attempted Clean Of Temp folder.
Pages Reset... Done!
-- Scan 2 ---------------------------
About
:Buster Version 4.0
Reference List : 19
ADS not scanned System(FAT)
Attempted Clean Of Temp folder.
Pages Reset... Done!
Logfile of HijackThis v1.99.1
Scan saved at 9:05:20 PM, on 2/26/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.EXE
C:\Compaq\EAKDRV\EAUSBKBD.EXE
C:\Program Files\Olympus\DeviceDetector\DevDtct2.exe
C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\PROGRA~1\EPROMP~1\EPROMP~1.EXE
C:\Program Files\Microsoft Office\Office\WINWORD.EXE
C:\no hijack\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =
http://my.netzero.net/s/search?r=minisearch
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =
http://my.netzero.net/s/search?r=minisearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
http://my.netzero.net/s/search?r=minisearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
http://my.netzero.net/s/search?r=minisearch
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
http://my.netzero.net/s/search?r=minisearch
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
http://www.weather.com/weather/local/37919
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) =
http://my.netzero.net/s/search?r=minisearch
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
http://www.weather.com/weather/local/37919
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title =
Microsoft Internet Explorer provided by John Palmer
R3 - URLSearchHook: URLSearchHook Class -
{37D2CDBF-2AF4-44AA-8113-BD0D2DA3C2B8} - C:\Program
Files\NZSearch\SearchEnh1.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} -
C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} -
c:\program files\google\googletoolbar1.dll
O2 - BHO: (no name) - {E13F3FF4-7686-8A2F-D80E-02A8DFA5DCF6} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program
files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} -
C:\WINDOWS\system32\msdxm.ocx
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [Tweak UI] RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program
Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\COMPAQ\Easy Access Button
Support\StartEAK.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program
Files\Java\jre1.5.0_01\bin\jusched.exe
O4 - HKCU\..\Run: [spc_w] "C:\Program Files\NZSearch\nzspc.exe" -w
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search &
Destroy\TeaTimer.exe
O4 - Startup: ePrompter.lnk = C:\Program Files\ePrompter\ePrompter.exe
O4 - Global Startup: Device Detector 3.lnk = C:\Program
Files\Olympus\DeviceDetector\DevDtct2.exe
O8 - Extra context menu item: &Google Search - res://c:\program
files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program
files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program
files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Coupons - file://C:\Program
Files\couponsandoffers\System\Temp\couponsandoffer s_script0.htm
O8 - Extra context menu item: Similar Pages - res://c:\program
files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program
files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -
C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console -
{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program
Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -
C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger -
{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program
Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet
Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF:
START_PAGE_URL=http://www.weather.com/weather/local/37919
O15 - Trusted Zone: *.frame.crazywinnings.com
O15 - Trusted Zone: *.frame.crazywinnings.com (HKLM)
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) -
http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) -
http://a840.g.akamai.net/7/840/537/2...micro.com/hous
ecall/xscan53.cab
O16 - DPF: {886DDE35-E955-11D0-A707-000000521958} -
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield
International Setup Player) -
http://www.installengine.com/engine/isetup.cab
O16 - DPF: {9732FB42-C321-11D1-836F-00A0C993F125} (mhLabel Class) -
http://www.pcpitstop.com/mhLbl.cab
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) -
http://ax.phobos.apple.com.edgesuite...ITDetector.cab
O16 - DPF: {DD3641E5-A9CF-11D1-9AA1-444553540000} (Surround Video V3.0
Control Object) -
http://www.sunterra.com/downloads/svh/svideo3.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. -
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. -
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe