Content Top
DAL Computer Help » Internet Security Help » Spyware, Adware, Viruses and HijackThis Logs » About:blank help please!!!!

Recommended Fix

Click here to fix Windows Errors and Optimize Windows Performance

Need Computer Help?
Register Now for FREE

About:blank help please!!!!

Reply
Thread Tools
Spyware, Adware, Viruses and HijackThis Logs
  #1 (permalink)  
Old 15-03-2005, 10:46 PM
Newbie
D-A-L Newbie
 
Join Date: Mar 2005
Posts: 8
poof Is a beginner here at D-A-L
About:blank help please!!!!

Hi,

I recently got a virus called "Tojan.Byteverify". I followed all the steps from Symantec to remove it.

- remove system restore
- Update antivirus
- Boot in safe mode
- Scan and delete all infected files

Now my internet explore's home page keeps changing to "about:blank". I tried to scan with norton,adaware and stinger but nothing showed up. I was told to scan with Hijackthis and post the output log here and someone would try to help me.

So here is the output file from Hijackthis:

Logfile of HijackThis v1.99.1
Scan saved at 3:11:22 PM, on 15/03/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\padspwr\Security\License_Management\lmgrd.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\padspwr\Security\License_Management\psidaemon.e xe
C:\WINDOWS\apimh.exe
C:\WINDOWS\SYSTEM32\USRmlnkA.exe
C:\Program Files\DU Meter\DUMeter.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\WINDOWS\SYSTEM32\USRshutA.exe
C:\WINDOWS\SYSTEM32\USRmlnkA.exe
C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
C:\Program Files\HP DVD\Umbrella\DVDTray.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\system32\javaxd.exe
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\webshots.scr
C:\WINDOWS\System32\devldr32.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\eDonkey2000\edonkey2000.exe
C:\WINDOWS\System32\wuauclt.exe
C:\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\gysjl.dll/sp.html#12345
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\gysjl.dll/sp.html#12345
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\gysjl.dll/sp.html#12345
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\gysjl.dll/sp.html#12345
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\gysjl.dll/sp.html#12345
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\gysjl.dll/sp.html#12345
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\gysjl.dll/sp.html#12345
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {7C061B06-4572-3DED-BEE5-45419ADBBEFC} - C:\WINDOWS\wineu32.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [USRpdA] C:\WINDOWS\SYSTEM32\USRmlnkA.exe RunServices \Device\3cpipe-USRpdA
O4 - HKLM\..\Run: [DU Meter] C:\Program Files\DU Meter\DUMeter.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
O4 - HKLM\..\Run: [DVDTray] "C:\Program Files\HP DVD\Umbrella\DVDTray.exe"
O4 - HKLM\..\Run: [DVDBitSet] "C:\Program Files\HP DVD\Umbrella\DVDBitSet.exe" /NOUI
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [javaxd.exe] C:\WINDOWS\system32\javaxd.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV0 2.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_06\bin\npjpi142_06.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_06\bin\npjpi142_06.dll
O9 - Extra button: (no name) - {2A465934-E5F0-11D2-91B5-00104B9C4765} - C:\Program Files\Copernic 2001 Pro\Copernic.exe
O9 - Extra 'Tools' menuitem: Launch Copernic 2001 - {2A465934-E5F0-11D2-91B5-00104B9C4765} - C:\Program Files\Copernic 2001 Pro\Copernic.exe
O9 - Extra button: Copernic - {2A465936-E5F0-11D2-91B5-00104B9C4765} - C:\Program Files\Copernic 2001 Pro\Copernic.exe
O9 - Extra button: Translate - {99EFB53C-C965-43CF-9F45-52242D134187} - file://C:\Program Files\Copernic 2001 Pro\Translate.htm
O9 - Extra 'Tools' menuitem: &Translate Using Gist-In-Time - {99EFB53C-C965-43CF-9F45-52242D134187} - file://C:\Program Files\Copernic 2001 Pro\Translate.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/...lInstaller.exe
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/Ms...Downloader.cab
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: PowerPCB License Server - Unknown owner - C:\padspwr\Security\License_Management\lmgrd.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Remote Procedure Call (RPC) Helper ( 6Q'8) - Unknown owner - C:\WINDOWS\apimh.exe

I hope someone can help me remove this "about:blank" thing, it's driving me nuts.
Thanks in advance for any help you can give me. I really appreciate it.
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
  #2 (permalink)  
Old 17-03-2005, 08:29 PM
owen's Avatar
D-A-L Team Member (UK)
Loyal Contributor
 
Join Date: Jun 2004
Posts: 5,272
owen is beginning to become part of the furnitureowen is beginning to become part of the furnitureowen is beginning to become part of the furnitureowen is beginning to become part of the furnitureowen is beginning to become part of the furnitureowen is beginning to become part of the furnitureowen is beginning to become part of the furnitureowen is beginning to become part of the furnitureowen is beginning to become part of the furnitureowen is beginning to become part of the furnitureowen is beginning to become part of the furniture
Re: About:blank help please!!!!

Hello,
Please could you download and unzip About:Buster from AboutBuster. Leave it for now, we'll use it later. Also download and install Ad-aware from here.

Once you have installed Ad-aware, run the program and in the bottom right hand corner click Check For Updates. Update Ad-aware following the prompts and then close the program, we will use it later.

Then boot into Safe Mode and ensure that you are showing Hidden Files and Folders beforehand.

Go to Start> Run and type services.msc.

Locate Remote Procedure Call (RPC) Helper. Double click it and click the Stop button in the Properties window. Select Disabled from the drop down menu next to Startup Type. Click Ok and exit Services.

Press Ctrl+Alt+Del to get into Task Manager. Once in Task Manager, end the following processes (if they exist):

apimh.exe
javaxd.exe


Restart Hijack This and put a checkmark next to these entries and click Fix Checked:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\gysjl.dll/sp.html#12345
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\gysjl.dll/sp.html#12345
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\gysjl.dll/sp.html#12345
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\gysjl.dll/sp.html#12345
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\gysjl.dll/sp.html#12345
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\gysjl.dll/sp.html#12345
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\gysjl.dll/sp.html#12345
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {7C061B06-4572-3DED-BEE5-45419ADBBEFC} - C:\WINDOWS\wineu32.dll
O4 - HKLM\..\Run: [javaxd.exe] C:\WINDOWS\system32\javaxd.exe
O23 - Service: Remote Procedure Call (RPC) Helper ( 6Q'8) - Unknown owner - C:\WINDOWS\apimh.exe

Delete the following files and folders:

C:\WINDOWS\wineu32.dll
C:\WINDOWS\system32\javaxd.exe
C:\WINDOWS\apimh.exe

Now run the file aboutbuster.exe that we downloaded earlier. When the tool is open press the Ok button, then the Start button, then the Ok button, and then finally the Yes button. If it asks if you would like to do a second pass, allow it to do so.When finished, press the "Save log" button. I will want a copy of that log after all steps are completed here.

Copy the contents of this quote box to Notepad:

Quote:
REGEDIT4

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Uninstall\HSA]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Uninstall\SE]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Uninstall\SW]
Click File> Save As. Click the drop down arrow next to Save as type: and select all files. In the filename box type fix.reg. Save it to a convenient location. Once saved, double click it and confirm that you want it to merge with the registry.

Now Start Ad-aware

We need to configure Ad-aware for a full scan.

Click on the Gear icon (second from the left) to access the preferences/settings window

1. In the General window make sure the following are selected:
  • Automatically save log-file
  • Automatically quarantine objects prior to removal
  • Safe Mode (always request confirmation)
2. Click on the Scanning button on the left and select :
  • Scan Within Archives
  • Scan Active Processes
  • Scan Registry
  • Deep Scan Registry
  • Scan my IE favorites for banned URLs
  • Scan my Hosts file
  • Under Click here to select drives + folders, choose:
  • All of your hard drives
Click on the Advanced button on the left and select:
  • Include additional process information
  • Include additional file information
  • Include environment information
Click the Tweak button and select:
  • Under the Scanning Engine:
    • Unload recognized processes & modules during scan
    • Include additional Ad-aware settings in logfile
  • Under the Cleaning Engine:
    • Let Windows remove files in use at next reboot
Click on Proceed to save the settings.

Click Start and on the next screen choose Activate in-depth Scan at the bottom of the page and then choose:
  • Use Custom Scanning Options
Click Next and Ad-aware will scan your hard drive(s) with the options you have selected.

Save the log file when it asks and then click Finish

When finished, mark everything for removal and get rid of it. (Right-click the window and choose Select All from the drop down menu and click Next).

Then go to Start> Run and type cleanmgr.

Put a checkmark next to:
Temporary Files
Temporary Internet Files
Recycle Bin


Click Ok

Reboot into Normal Mode.

Note: Two, possibly three files may have been deleted from your computer by the hijacker and may need to be replaced:

Control.exe. If control.exe is missing go to merijn and download the version of control.exe for your operating system. If you are running Windows 2000, copy it to c:\winnt\system32\. For Windows XP, copy it to c:\windows\system32\.

hosts (with no extension). Download the Hoster. Press "Restore Original Hosts" and press "OK". Exit Program. Note: if you were using a custom Hosts file you will need to replace any of those entries yourself

SDHelper.dll (if you are using Spybot Search & Destroy). If you have Spybot S&D installed and SDHelper.dll is missing, replace it with this one. Copy the file to the folder containing your Spybot S&D program (normally C:\Program Files\Spybot - Search & Destroy)

Additionally, Please check your ActiveX security settings. They may have been changed by this CWS variant to allow all ActiveX. In IE, click Tools> Internet Options and then click the Security tab. Click on Custom Level and make sure that the following settings are correct:

Download signed ActiveX controls (Prompt)
Download unsigned ActiveX controls (Disable)
Initialize and script ActiveX controls not marked as safe (Disable)
Run ActiveX controls and plug-ins (Enabled) (This actually refers to Java and Flash, not ActiveX)
Script ActiveX controls marked safe for scripting (Prompt)

Pay a visit to http://housecall.trendmicro.com and let it scan for and remove any viruses, worms or trojans you may have.

Then post a fresh Hijack This log and your About:Buster log here.
__________________
Owen,
My Website - I Security.org.uk

MALWARE: READ FIRST Procedures:
|_ SpyBot V1.4 _|_ Ad-Aware SE 1.06_|_ HijackThis Log __V1.99.1 _|


[*]Be patient and wait for a response, we'll do our best to help resolve your issue.
[*]When posting for help, start your own thread and stick to it. Don't start multiple threads or post in other peoples threads!

If we have helped you, please consider making a donation to help support the forum. All donations are greatly appreciated. You can also support the forum by placing a link to us on your personal website.

Useful Links:
Posting a Hijack This Log
Preposting and Prevention Info
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Reply


Thread Tools

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
About blank kennys General Internet Issues and Questions 1 07-07-2005 03:41 AM
about:blank help! Paul05 Spyware, Adware, Viruses and HijackThis Logs 0 03-03-2005 02:50 PM
limited OS blank email, norton open as blank tamidshar Windows XP Help 6 06-02-2005 03:39 PM
about blank Jeff B Spyware, Adware, Viruses and HijackThis Logs 19 05-01-2005 11:16 PM
About Blank Jeff B Windows 98/98SE Help 1 01-01-2005 07:16 PM


All times are GMT +1. The time now is 05:22 AM.

Bottom Corner