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Internet Explorer won't close when I try to close it, I have to do a Ctrl Alt Del

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Spyware, Adware, Viruses and HijackThis Logs
  #1 (permalink)  
Old 13-09-2004, 12:15 AM
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Posts: 3
jepurdy1 Is a beginner here at D-A-L
Internet Explorer won't close when I try to close it, I have to do a Ctrl Alt Del
Internet Explorer won't close when I try to close it,
I have to do a Ctrl Alt Del...

I've tried all of the "fixes" I could find & ra all of Symantec's virus removal tools to no avail.

Logfile of HijackThis v1.98.2
Scan saved at 11:03:48 AM, on 9/12/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\cisvc.exe
C:\PROGRA~1\NORTON~1\NORTON~2\GHOSTS~2.EXE
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\snmp.exe
C:\Program Files\Aladdin Systems\SpamCatcher\spamcatcher.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Iomega\AutoDisk\ADService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe
C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPClient.exe
C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2F 1.EXE
C:\Program Files\Iomega\AutoDisk\ADUserMon.exe
C:\Program Files\Aladdin Systems\SpamCatcher\admin.exe
C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
C:\Program Files\HP DVD\Umbrella\DVDTray.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\Program Files\Aladdin Systems\Internet Cleanup\MSFG.exe
C:\Program Files\RamBooster\Rambooster.exe
C:\Program Files\Aladdin Systems\Internet Cleanup\WinFSG.exe
C:\Program Files\BigFix\BigFix.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Jim Purdy\Desktop\HighJack\hijackthis.exe
C:\Program Files\Messenger\msmsgs.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyServer = http=localhost:3128
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_12_0. dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: ICHlprObj Class - {1f0c8547-2639-4c91-b8aa-c7eca24c3163} - C:\PROGRA~1\ALADDI~1\INTERN~1\IC3hlpr.dll
O2 - BHO: PopupFilter Class - {1F2E844B-8211-46ff-8262-772F03295CF4} - C:\PROGRA~1\ALADDI~1\INTERN~1\PopFiltr.dll
O2 - BHO: IExplorr29.clsIS - {54ED9B49-81D1-4866-95A6-30F01DE0047E} - c:\windows\iexplorr29.dll
O2 - BHO: IExplorr26.clsIS - {90E34F98-E3E6-4CD7-A592-E964FED8AF78} - c:\windows\iexplorr26.dll
O2 - BHO: IExplorr27.clsIS - {94326E3F-F51F-4863-A832-4ACD0D7D4BC3} - c:\windows\iexplorr27.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [CrazyTalk Serve] rundll32.exe C:\WINDOWS\System32\crazytalk.dll,DllServeMediaFil e
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~2\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [YBrowser] C:\Program Files\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [VTPreset] VTPreset.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [POINTER] C:\Program Files\Microsoft Hardware\Mouse\point32.exe
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\System32\PSDrvCheck.exe
O4 - HKLM\..\Run: [IPInSightMonitor 02] "C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe"
O4 - HKLM\..\Run: [IPInSightLAN 02] "C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPClient.exe" -l
O4 - HKLM\..\Run: [Iomega Drive Icons] C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
O4 - HKLM\..\Run: [IntelliType] "C:\Program Files\Microsoft Hardware\Keyboard\type32.exe"
O4 - HKLM\..\Run: [EPSON Stylus Photo R300 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2F 1.EXE /P30 "EPSON Stylus Photo R300 Series" /O6 "USB001" /M "Stylus Photo R300"
O4 - HKLM\..\Run: [Deskup] C:\Program Files\Iomega\DriveIcons\deskup.exe /IMGSTART
O4 - HKLM\..\Run: [ADUserMon] C:\Program Files\Iomega\AutoDisk\ADUserMon.exe
O4 - HKLM\..\Run: [SpamCatcherUniversalAdmin] "C:\Program Files\Aladdin Systems\SpamCatcher\admin" "-hide"
O4 - HKLM\..\Run: [GhostStartTrayApp] C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [DVDTray] "C:\Program Files\HP DVD\Umbrella\DVDTray.exe"
O4 - HKLM\..\Run: [DVDBitSet] "C:\Program Files\HP DVD\Umbrella\DVDBitSet.exe" /NOUI
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [WinFSG] "C:\Program Files\Aladdin Systems\Internet Cleanup\MSFG.exe"
O4 - HKLM\..\RunOnce: [Index Washer] C:\Program Files\Webroot\Washer\WashIdx.exe "Jim Purdy"
O4 - HKCU\..\Run: [RamBooster] C:\Program Files\RamBooster\Rambooster.exe
O4 - HKCU\..\Run: [EPSON Stylus Photo R300 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2F 1.EXE /P30 "EPSON Stylus Photo R300 Series" /M "Stylus Photo R300" /EF "HKCU"
O4 - HKCU\..\Run: [wersds.exe] C:\WINDOWS\System32\doriot.exe
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [Iomega Automatic Backup] C:\Program Files\Iomega\Iomega Automatic Backup\ibackup.exe
O4 - HKCU\..\Run: [Window Washer] C:\Program Files\Webroot\Washer\wwDisp.exe /startup
O4 - HKCU\..\RunOnce: [Index Washer] C:\Program Files\Webroot\Washer\WashIdx.exe "Jim Purdy"
O4 - Startup: PowerReg SchedulerV2.exe
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: ICQ Pro - {6224f700-cba3-4071-b251-47cb894244cd} - C:\PROGRA~1\ICQ\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\PROGRA~1\ICQ\ICQ.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://*.windowsupdate.microsoft.com
O15 - Trusted Zone: http://*.windowsupdate.com
O16 - DPF: WebWorks Help 3.0 - file://D:\Documentation\WebDoc\wwhelp3.cab
O16 - DPF: {1CC506A7-1B8D-11D4-BDD5-0060977007E0} (CrazyTalk Player) - http://plug-in.reallusion.com/CrazyTalk.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://imgfarm.com/images/nocache/fu...tup1.0.0.6.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/S...in/AvSniff.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O16 - DPF: {5242A5A1-EF1E-11D5-B3EE-0050DAC5EBD0} (printQuick Browser Add In (Ver4)) - http://www.ibmezprint.com/plugin/axv...tquick1410.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/28b58cb4741357a...p/RdxIE601.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
O16 - DPF: {8A8F3D75-6564-4599-A7DC-313B43A89E1D} (AdInstaller Control) - http://www.kazaa.net.cn/digital/AdInstaller.ocx
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yaho...ymmapi_416.dll
O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) - http://photos.yahoo.com/ocx/us/yexplorer1_9us.cab
O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IMDownloader Class) - http://www2.incredimail.com/contents...r/imloader.cab
O16 - DPF: {FFFFFFFF-CACE-BABE-BABE-00AA0055595A} - http://www.trueswitch.com/sbc/TrueInstallSBC.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{319D1BCA-CD95-4A1D-9161-9EE1ED56F32E}: NameServer = 192.168.0.1
O17 - HKLM\System\CS1\Services\Tcpip\..\{319D1BCA-CD95-4A1D-9161-9EE1ED56F32E}: NameServer = 192.168.0.1
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  #2 (permalink)  
Old 18-09-2004, 02:58 PM
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D-A-L Team Member (UK)
Loyal Contributor
  
Join Date: Jun 2004
Posts: 5,272
owen is beginning to become part of the furnitureowen is beginning to become part of the furnitureowen is beginning to become part of the furnitureowen is beginning to become part of the furnitureowen is beginning to become part of the furnitureowen is beginning to become part of the furnitureowen is beginning to become part of the furnitureowen is beginning to become part of the furnitureowen is beginning to become part of the furnitureowen is beginning to become part of the furnitureowen is beginning to become part of the furniture
Re: Internet Explorer won't close when I try to close it, I have to do a Ctrl Alt Del
Hello,
Sorry about the response time.

Close all browser windows, restart Hijack This and put a checkmark next to the following entries:

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
O2 - BHO: IExplorr29.clsIS - {54ED9B49-81D1-4866-95A6-30F01DE0047E} - c:\windows\iexplorr29.dll
O2 - BHO: IExplorr26.clsIS - {90E34F98-E3E6-4CD7-A592-E964FED8AF78} - c:\windows\iexplorr26.dll
O2 - BHO: IExplorr27.clsIS - {94326E3F-F51F-4863-A832-4ACD0D7D4BC3} - c:\windows\iexplorr27.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://imgfarm.com/images/nocache/f...etup1.0.0.6.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/28b58cb4741357...ip/RdxIE601.cab

Click Fix Checked

Then go to http://housecall.trendmicro.com and perform an Online Virus Scan. Remove any infections it finds.

Reboot and post a fresh log
__________________
Owen,
My Website - I Security.org.uk

MALWARE: READ FIRST Procedures:
|_ SpyBot V1.4 _|_ Ad-Aware SE 1.06_|_ HijackThis Log __V1.99.1 _|

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