I use IE and Mozilla Firefox and in the last few days they shut down all the time. I have searched all over and still have not an answer so I downloaded highjackthis and wish to post my results here for you to look at and see if there is a problem there. Thanks in advance.
Logfile of HijackThis v1.99.1
Scan saved at 7:53:07 PM, on 13/04/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Prevx Pro\PXAgent.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\PROGRA~1\VCOM\SYSTEM~1\MXTask.exe
C:\WINDOWS\SYSTEM32\ZONELABS\vsmon.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\VCOM\SYSTEM~1\mxtask.exe
C:\PROGRA~1\mcafee\SPAMKI~1\spamkiller.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
C:\PROGRA~1\PESTPA~1\PPControl.exe
C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
C:\Program Files\Logitech\ImageStudio\LogiTray.exe
C:\Program Files\SpeedItUp.exe
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\LTMSG.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\Prevx Pro\SAGUI.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\program files\TheWeatherNetwork\WeatherEye\WeatherEye.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\WinRAR\WinRAR.exe
C:\Program Files\Messenger\msmsgs.exe
C:\DOCUME~1\WINDOW~1\LOCALS~1\Temp\Rar$EX00.862\Hi jackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://google.ca
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
http://srch-us2.hpwis.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar =
http://srch-us2.hpwis.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
http://srch-us2.hpwis.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
http://google.ca
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: CCHelper - {0CF0B8EE-6596-11D5-A98E-0003470BB48E} - C:\Program Files\Panicware\Pop-Up Stopper Companion\CCHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Pop-Up Stopper &Companion - {8F05B1A8-9D77-4B8F-AF54-6B2202066F95} - C:\Program Files\Panicware\Pop-Up Stopper Companion\popupus.dll
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [MSKExe] c:\PROGRA~1\mcafee\SPAMKI~1\spamkiller.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
O4 - HKLM\..\Run: [RCScheduleCheck] C:\Program Files\VCOM\Recovery Commander\RCSCHED.EXE -CHECK
O4 - HKLM\..\Run: [Fix-It AV] C:\PROGRA~1\VCOM\SYSTEM~1\MemCheck.exe
O4 - HKLM\..\Run: [PestPatrol Control Center] C:\PROGRA~1\PESTPA~1\PPControl.exe
O4 - HKLM\..\Run: [PPMemCheck] C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
O4 - HKLM\..\Run: [CookiePatrol] C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
O4 - HKLM\..\Run: [LogitechGalleryRepair] C:\Program Files\Logitech\ImageStudio\ISStart.exe
O4 - HKLM\..\Run: [LogitechImageStudioTray] C:\Program Files\Logitech\ImageStudio\LogiTray.exe
O4 - HKLM\..\Run: [TrojanScanner] C:\Program Files\Trojan Remover\Trjscan.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [SpeedItUp] C:\Program Files\SpeedItUp.exe -MINI
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [LTMSG] LTMSG.exe 7
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [PrevxPro] C:\Program Files\Prevx Pro\SAGUI.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\McAfee.com\Agent\mcupdate.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [WeatherEye] C:\program files\TheWeatherNetwork\WeatherEye\WeatherEye.exe
O4 - HKCU\..\Run: [STYLEXP] C:\Program Files\TGTSoft\StyleXP\StyleXP.exe -Hide
O4 - Startup: REMIND32.lnk = C:\Program Files\Home Plan Software\Date Reminder\Remind32.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\YAHOO!\MESSEN~1\YPAGER.EXE
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\YAHOO!\MESSEN~1\YPAGER.EXE
O10 - Unknown file in Winsock LSP: c:\program files\bulletproofsoft.com\bps spyware & adware remover\apptoport.dll
O10 - Unknown file in Winsock LSP: c:\program files\bulletproofsoft.com\bps spyware & adware remover\apptoport.dll
O10 - Unknown file in Winsock LSP: c:\program files\bulletproofsoft.com\bps spyware & adware remover\apptoport.dll
O10 - Unknown file in Winsock LSP: c:\program files\bulletproofsoft.com\bps spyware & adware remover\apptoport.dll
O10 - Unknown file in Winsock LSP: c:\program files\bulletproofsoft.com\bps spyware & adware remover\apptoport.dll
O10 - Unknown file in Winsock LSP: c:\program files\bulletproofsoft.com\bps spyware & adware remover\apptoport.dll
O10 - Unknown file in Winsock LSP: c:\program files\bulletproofsoft.com\bps spyware & adware remover\apptoport.dll
O10 - Unknown file in Winsock LSP: c:\program files\bulletproofsoft.com\bps spyware & adware remover\apptoport.dll
O10 - Unknown file in Winsock LSP: c:\program files\bulletproofsoft.com\bps spyware & adware remover\apptoport.dll
O10 - Unknown file in Winsock LSP: c:\program files\bulletproofsoft.com\bps spyware & adware remover\apptoport.dll
O10 - Unknown file in Winsock LSP: c:\program files\bulletproofsoft.com\bps spyware & adware remover\apptoport.dll
O10 - Unknown file in Winsock LSP: c:\program files\bulletproofsoft.com\bps spyware & adware remover\apptoport.dll
O10 - Unknown file in Winsock LSP: c:\program files\bulletproofsoft.com\bps spyware & adware remover\apptoport.dll
O10 - Unknown file in Winsock LSP: c:\program files\bulletproofsoft.com\bps spyware & adware remover\apptoport.dll
O10 - Unknown file in Winsock LSP: c:\program files\bulletproofsoft.com\bps spyware & adware remover\apptoport.dll
O10 - Unknown file in Winsock LSP: c:\program files\bulletproofsoft.com\bps spyware & adware remover\apptoport.dll
O10 - Unknown file in Winsock LSP: c:\program files\bulletproofsoft.com\bps spyware & adware remover\apptoport.dll
O10 - Unknown file in Winsock LSP: c:\program files\bulletproofsoft.com\bps spyware & adware remover\apptoport.dll
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) -
http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) -
http://security.symantec.com/sscv6/S...in/AvSniff.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) -
http://security.symantec.com/sscv6/S.../bin/cabsa.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) -
http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab
O16 - DPF: {9732FB42-C321-11D1-836F-00A0C993F125} (mhLabel Class) -
http://www.pcpitstop.com/mhLbl.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) -
http://download.mcafee.com/molbin/is...63/mcfscan.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{94ED1F9A-A1BF-4A18-A0B9-4FF76675A1ED}: NameServer = 206.47.244.61 206.47.244.15
O18 - Protocol: aim - {3050F406-98B5-11CF-BB82-00AA00BDCE0B} - C:\WINDOWS\System32\mshtml.dll
O18 - Protocol: shell - {3050F406-98B5-11CF-BB82-00AA00BDCE0B} - C:\WINDOWS\System32\mshtml.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Prevx Agent (PrevxAgent) - Unknown owner - C:\Program Files\Prevx Pro\PXAgent.exe" -f (file missing)
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: StyleXPService - Unknown owner - C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: SystemSuite Task Manager - V Communications, Inc. - C:\PROGRA~1\VCOM\SYSTEM~1\MXTask.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\SYSTEM32\ZONELABS\vsmon.exe
I have also scanned with anti-virus programs and spyware programs and cwshredder and found nothing. Thanks for your help.