Outlook Problems

Hi Owen,

I have been careful recently, I promise.

Firewalled to the max, regular scans on Spybot, AVG, Bazooka and Adaware. One seems to have got through though.

My Outlook is not allowing me to reply, forward or create new e-mails. Log shown below, any ideas:

Logfile of HijackThis v1.99.1
Scan saved at 19:14:36, on 26-Apr-05
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
F:\WINNT\System32\smss.exe
F:\WINNT\system32\winlogon.exe
F:\WINNT\system32\services.exe
F:\WINNT\system32\lsass.exe
F:\Program Files\Sygate\SPF\smc.exe
F:\WINNT\system32\svchost.exe
F:\WINNT\system32\spoolsv.exe
F:\Program Files\Netropa\Multimedia Keyboard\nhksrv.exe
F:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
F:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
F:\WINNT\system32\svchost.exe
F:\WINNT\system32\nvsvc32.exe
F:\WINNT\system32\regsvc.exe
F:\WINNT\system32\MSTask.exe
F:\WINNT\System32\WBEM\WinMgmt.exe
F:\WINNT\system32\svchost.exe
F:\WINNT\Explorer.EXE
F:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
F:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
F:\Program Files\NVIDIA Corporation\NvMixer\NVMixerTray.exe
F:\Program Files\Winamp\winampa.exe
F:\Program Files\Netropa\Multimedia Keyboard\MMKeybd.exe
F:\WINNT\system32\internat.exe
F:\WINNT\system32\RUNDLL32.EXE
F:\Program Files\Netropa\Multimedia Keyboard\TrayMon.exe
F:\Program Files\MSN Messenger\MsnMsgr.Exe
F:\Program Files\Netropa\Onscreen Display\OSD.exe
F:\Program Files\Netscape\Netscape\Netscp.exe
F:\Program Files\Sony Handheld\HOTSYNC.EXE
G:\Hijack this\hijackthis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://www.google.co.uk/"); (F:\Documents and Settings\Administrator\Application Data\Mozilla\Profiles\default\9fdwzwys.slt\prefs.j s)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://F%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csea rchplugins%5CNetscape_UK.src"); (F:\Documents and Settings\Administrator\Application Data\Mozilla\Profiles\default\9fdwzwys.slt\prefs.j s)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - F:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - F:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - F:\WINNT\system32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE F:\WINNT\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [SmcService] F:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [AVG7_CC] F:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] F:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [NVMixerTray] "F:\Program Files\NVIDIA Corporation\NvMixer\NVMixerTray.exe"
O4 - HKLM\..\Run: [NeroCheck] F:\WINNT\system32\NeroCheck.exe
O4 - HKLM\..\Run: [WinampAgent] F:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [MULTIMEDIA KEYBOARD] F:\Program Files\Netropa\Multimedia Keyboard\MMKeybd.exe
O4 - HKLM\..\Run: [ABITEQ] F:\Program Files\ABIT\ABITEQ\abiteq.exe -M
O4 - HKLM\..\Run: [QuickTime Task] "F:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [internat.exe] internat.exe
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE F:\WINNT\system32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [MsnMsgr] "F:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Mozilla Quick Launch] "F:\Program Files\Netscape\Netscape\Netscp.exe" -turbo
O4 - Startup: HotSync Manager.lnk = F:\Program Files\Sony Handheld\HOTSYNC.EXE
O4 - Global Startup: Adobe Gamma Loader.lnk = F:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = F:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://F:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - F:\WINNT\system32\Shdocvw.dll
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/Ms...Downloader.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - F:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - F:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - F:\WINNT\System32\dmadmin.exe
O23 - Service: Netropa NHK Server (nhksrv) - Unknown owner - F:\Program Files\Netropa\Multimedia Keyboard\nhksrv.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - F:\WINNT\system32\nvsvc32.exe
O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - F:\Program Files\Sygate\SPF\smc.exe

Things are getting worse. I have now got a problem with word. When trying to start typing I am getting a promt on the bottom panel of the screen saying 'locked for edit' and I can't type on it although it is a new word doc.

I have scanned with AVG, Spybot and adaware to no avail.

Any ideas guys this is driving me mad. I have just re-built my computer and do not want problems like this so early in its life.

Hello,signman & Welcome

Please try this here let us know if it finds anything

Download ewido security suite from here… http://www.ewido.net/en/download/

Update it’s database from here.. http://www.ewido.net/en/download/updates/
Run a scan and let it clean the PC. Post a new hijackthis log when complete.

now you may want to have a look in settings see if there
is an option to auto update or where you can say click now to update.

HGD