Hello,vicky_4949 & Welcome
Press control-alt-delete to get into the task manager and end the follow processes if they exist:
srv32.exe
mouse.exe
istsvc.exe
rsrbkkk.exe
optimize.exe
bargains.exe
powerscan.exe
mssetup32.exe
If you get an error when deleting a file. Right click on the file and check to see if the read only attribute is checked. if it is uncheck it and try again.
Uninstall the following via the Add/Remove Panel (Start->(Settings)->Control Panel->Add/Remove Programs) if they exist:
IST Service
Internet Optimizer
BullsEye Network
Power Scan
SideFind
Check the following items in HijackThis.
Close all windows except HijackThis and click Fix checked:
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: BHObj Class - {00000010-6F7D-442C-93E3-4A4827C2E4C8} - D:\WINDOWS\nem220.dll
O2 - BHO: BAHelper Class - {A3FDD654-A057-4971-9844-4ED8E67DBBB8} - D:\Program Files\SideFind\sfbho.dll
O2 - BHO: ADP UrlCatcher Class - {F4E04583-354E-4076-BE7D-ED6A80FD66DA} - D:\WINDOWS\System32\msbe.dll
O3 - Toolbar: ISTbar - {FAA356E4-D317-42a6-AB41-A3021C6E7D52} - D:\Program Files\ISTbar\istbarcm.dll
O4 - HKLM\..\Run: [mouse] mouse.exe
O4 - HKLM\..\Run: [IST Service] D:\Program Files\ISTsvc\istsvc.exe
O4 - HKLM\..\Run: [tQIdT0f8] D:\WINDOWS\rsrbkkk.exe
O4 - HKLM\..\Run: [Internet Optimizer] "D:\Program Files\Internet Optimizer\optimize.exe"
O4 - HKLM\..\Run: [BullsEye Network] D:\Program Files\BullsEye Network\bin\bargains.exe
O4 - HKLM\..\Run: [Power Scan] D:\Program Files\Power Scan\powerscan.exe
O4 - HKLM\..\Run: [Microsoft Update 32] mssetup32.exe
O4 - HKLM\..\RunServices: [mouse] mouse.exe
O4 - HKLM\..\RunServices: [Microsoft Update 32] mssetup32.exe
O9 - Extra button: SideFind - {10E42047-DEB9-4535-A118-B3F6EC39B807} - D:\Program Files\SideFind\sidefind.dll
O15 - Trusted Zone:
http://ny.contentmatch.net (HKLM)
O16 - DPF: {42F2C9BA-614F-47C0-B3E3-ECFD34EED658} (Installer Class) -
http://www.ysbweb.com/ist/softwares/v4.0/ysb_cracks.cab
O16 - DPF: {7C559105-9ECF-42B8-B3F7-832E75EDD959} (Installer Class) -
http://www.xxxtoolbar.com/ist/softwa...06_regular.cab
O16 - DPF: {CDCBE0F1-D13A-4F86-A963-3A272D3ABA7E} (VacPro.internazionale_ver15) -
http://advnt01.com/dialer/internazionale_ver15.CAB
O23 - Service: Srv32 - Unknown owner - D:\WINDOWS\system32\srv32.exe
Make sure you can view hidden and system files: Instructions
here
Then Boot to safe mode: Instructions
here
Delete the following files\folders IF still present:
D:\WINDOWS\
nem220.dll<--This file
D:\Program Files\
SideFind\<--This folder
D:\WINDOWS\System32\
msbe.dll<--This file
D:\Program Files\
ISTbar\<--This folder
D:\Program Files\
ISTsvc\<--This folder
D:\Program Files\
Internet Optimizer\<--This folder
D:\Program Files\
BullsEye Network\<--This folder
D:\Program Files\
Power Scan\<--This folder
D:\WINDOWS\system32\
srv32.exe<--This file
Still in Safe Mode do a file Search for these here if found delete them
mouse.exe
mssetup32.exe
Then do a reboot till us how it is & show new logfile.
HGD