Browser suddenly VERY slow - hijackthis log included

I am using Rogers cable internet and it was running fine until the past couple of days. Now I cannot load my pages without pressing refresh, and this doesnt always work either (this is my 2nd attempt to post this problem because when i hit 'submit' it brought me to the 'this page cannot be displayed' page).

I am wondering if this is a problem with my internet provider or is it something with my computer. I also have a wireless router to connect 2 laptops to this internet connection. They have been running slowly as well.

I checked my speed and it said i was running at 466.7 kilobytes per second or minute or whatever it measures (i had it copied and pasted but lost it last post). It said this was 'not bad' for my type of connection in my location. so i am confused... lol

Thanks in advance for your help!


Logfile of HijackThis v1.99.1
Scan saved at 2:30:51 PM, on 10/31/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Shyla\My Documents\downloaded\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://ca.red.clientapps.yahoo.com/c.../www.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = 127.0.0.1
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_6_2_0. dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKCU\..\Run: [SHS] "C:\Program Files\Rogers\SelfHealing\SHS.exe" /background
O4 - HKCU\..\Run: [Update Manager] "C:\Program Files\Rogers\Update Manager\UpdateManager.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe" -quiet
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O9 - Extra button: Rogers Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary...r.cab31267.cab
O16 - DPF: {09C6CAC0-936E-40A0-BC26-707480103DC3} (shizmoo Class) - http://www.uproar.com/applets/active...side_web18.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary...r.cab31267.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1124297154906
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1124297245109
O16 - DPF: {7E980B9B-8AE5-466A-B6D6-DA8CF814E78A} (MJLauncherCtrl Class) - http://zone.msn.com/bingame/luxr/def...jolauncher.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/Ms...Downloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://sympatico.zone.msn.com/binFra...o.cab34246.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/bingame/zuma/def...ploader_v6.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Workstation Service Library (Microsoft Locator Service) - Unknown owner - C:\WINDOWS\wkssvc.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE

Welcome to DAL,


Create a new folder in your C: Drive
Name it C:\HJT or HijackThis and move the HijackThis.exe file in it.
It's best for this tool NOT TO be located in your Desktop or in a TEMP folder.
This way you can undo any changes if something goes wrong

Thank you.

Not much showing in your HJT log.


Please get these two spyware programs if you don't already have them.

SpyBotS&D

AdawareSE


Reboot between scans and after last scan



There is a new and improved version of AdAware that you need to have installed on your computer. The new version is AdAware SE
If you have AdAware already installed on your system and it's NOT SE go to your Control Panel and click on Add/Remove Programs. Click on AdAware and then REMOVE and then just complete the removal process.

Once it's un-installed go to http://www.lavasoft.de/ and download the FREE version of AdAware SE. Once it's downloaded double click on the new file to start the install process.
Click Next>I accept>Next>Next> then be sure and put a dot in the bullet for Anyone Who uses this computer and then click Next>Next>

In the next dialog box remove the dot in the bullets "Start Scan" and also "Launch Help Files" and click Finish

Now if the program doesn't launch double click on the icon that should now be on your desktop to start AdAware SE

Now click on the button for Check for Updates
If updates are found click on the OK button and after it downloads to 100% click on the Finish button.

Click the Start Button
Click on the link for Customize
in the Main Window under Scan Settings
click on the red X in front of Scan within archives to change it to a green check

Then click on the button on the left labeled Advanced
click on the red X in front of Move deleted files to Recycle Bin to change it to a green check
click on the red X in front of Include Environment Information to change it to a green check

Then click on the button on the left labeled Defaults
click on the Read current settings from system

Then click on the button on the left labeled Tweak
Click on the (+) in front of Scanning Engine to expand the group
click on the red X in front of Obtain Command line of scanned processes to change it to a green check
click on the red X in front of Run scan as background process to change it to a green check
click on the red X in front of Use permanent archive caching to change it to a green check

Click on the (+) in front of Cleaning Engine to expand the group
click on the red X in front of Disable manual quarantine if auto-quarantine is selected to change it to a green check

Click on the (+) in front of Safety Settings to expand the group
click on the red X in front of Reanalyze results after scanning . . . to change it to a green check
click on the red X in front of Write protect system files after repair to change it to a green check

Click on the (+) in front of Log File to expand the group
click on the red X Create Log File for removal operations to change it to a green check

Click on the (+) in front of User Interface to expand the group
click on the red X Remember window positions to change it to a green check
click on the red X Snap windows to desktop borders to change it to a green check
click on the red X Use gridlines in results list to change it to a green check

Click on the (+) in front of Web Update Settings to expand the group
click on the red X Create and save WebUpdate log file to change it to a green check

Click on the (+) in front of Misc settings to expand the group
click on the red X Dump details about unhandled exceptions to disk to change it to a green check


Then click on the button at the bottom right labeled Proceed then click the Next button to start scanning.

Once the scan is complete you'll have a flashing Bug and a brief sound to indicate scanning is complete and Adware is found. Click on the Next and then click on each of the empty boxes to the left of the found items under SCAN SUMMARY. Then hit the Next button. Then OK. This should clean your system of all the found nasties. When it's complete simply close the program until your next scan session. Always ALWAYS check for updates before very scan.
# Reboot and do the below



Lets see what some virus scans can uncover and we will go from there.

Get the stinger here:
http://vil.nai.com/vil/stinger/

Download it to another computer if need be, and bring it to the affected computer on floppy disk.

It will kill the top 53 virus files if any are found there

then,

Internet Explorer required
Run these two online virus scanners (Panda Activescan) following these instructions below:
http://www.pandasoftware.com/product..._principal.htm


Internet Explorer required
Also this excellent(BitDefender) scanner:http://www.bitdefender.com/scan8/ie.html


These scans will take more than an hour to complete, so make sure you have time to let them run thru. Save the Panda scan log and the BitDefender log and post them back here please with a new Hijackthis log.

Thanks.

__________________
Stalking and killing Spyware

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MALWARE: READ FIRST Procedures:
|_ SpyBot V1.5 _|_ HijackThis Log __V2.0.2 _|



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Thanks for your quick reply! After I posted this, i called my service provider and he reset my modem, now things are working much quicker. I ran that first scanner just in case, though and it came up clean.

Next time I will try the most obvious first, and check with my internet provider... Thanks again! you guys are slick!

Lurla