Browser automatically closes

rifkinw · #1 (**permalink**) 20-11-2005, 09:15 PM

please help. my browser, both IE and Firefox automatically shut for certain sites, like marketocracy.com and stormking.org. i have no idea what is wrong, please please help me. here is my hijackthis, thank you so much please read and help

Logfile of HijackThis v1.99.1
Scan saved at 2:50:58 PM, on 11/20/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Microsoft Shared\Ink\KeyboardSurrogate.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\ACS.exe
C:\WINDOWS\SYSTEM32\WISPTIS.EXE
C:\WINDOWS\System32\tabbtnu.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Microsoft Shared\Ink\TCServer.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\Fujitsu\Utils\FjDspMon.exe
C:\Program Files\Fujitsu\Utils\fjevents.exe
C:\Program Files\Fujitsu\Utils\FjMnuIco.exe
C:\Program Files\Fingerprint Sensor\ATSwpNav.exe
C:\Program Files\Fujitsu\Fujitsu Hotkey Utility\IndicatorUty.exe
C:\Program Files\Common Files\Microsoft Shared\Ink\TabTip.exe
C:\Program Files\Fujitsu\BtnHnd\BtnHnd.exe
C:\Program Files\Atheros\ACU.exe
C:\Program Files\Fujitsu\fjdvrupd\fjdvrupd.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9 AA.EXE
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\system32\igfxext.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVTray.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVRID.exe
C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
C:\Program Files\Apoint2K\HidFind.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\ISafe.exe
C:\WINDOWS\System32\digtizer.exe
C:\WINDOWS\system32\o2flash.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\VetMsg.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\ntvdm.exe
C:\Program Files\Microsoft Office\Office\WINWORD.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\DOCUMENTS AND SETTINGS\ADMINISTRATOR\DESKTOP\hijackthis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://us.fujitsu.com/computers
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us.fujitsu.com/computers
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBarBHO.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll
O4 - HKLM\..\Run: [TabletWizard] C:\WINDOWS\help\SplshWrp.exe
O4 - HKLM\..\Run: [TabletTip] "C:\Program Files\Common Files\microsoft shared\ink\tabtip.exe" /resume
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [FjDspMon] c:\Program Files\Fujitsu\Utils\FjDspMon.exe
O4 - HKLM\..\Run: [FjEvents] c:\Program Files\Fujitsu\Utils\fjevents.exe
O4 - HKLM\..\Run: [Fujitsu Menu] c:\Program Files\Fujitsu\Utils\FjMnuIco.exe
O4 - HKLM\..\Run: [ATSwpNav] "C:\Program Files\Fingerprint Sensor\ATSwpNav" -run
O4 - HKLM\..\Run: [IndicatorUtility] C:\Program Files\Fujitsu\Fujitsu Hotkey Utility\IndicatorUty.exe
O4 - HKLM\..\Run: [LoadBtnHnd] C:\Program Files\Fujitsu\BtnHnd\BtnHnd.exe
O4 - HKLM\..\Run: [ACU] "C:\Program Files\Atheros\ACU.exe" -nogui
O4 - HKLM\..\Run: [FJUPDNV_Chitose] C:\Program Files\Fujitsu\fjdvrupd\fjdvrupd.exe
O4 - HKLM\..\Run: [EPSON Stylus CX4600 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9 AA.EXE /P26 "EPSON Stylus CX4600 Series" /O6 "USB001" /M "Stylus CX4600"
O4 - HKLM\..\Run: [AWMON] "C:\Program Files\F-Secure Anti-Virus\Anti-Spyware\Ad-Monitor.exe"
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVTray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVRID.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://us.fujitsu.com/computers
O15 - Trusted Zone: http://www.horacemann.org
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: loginkey - C:\Program Files\Common Files\Microsoft Shared\Ink\loginkey.dll
O20 - Winlogon Notify: TabBtnWL - C:\WINDOWS\SYSTEM32\TabBtnWL.dll
O20 - Winlogon Notify: tpgwlnotify - C:\WINDOWS\SYSTEM32\tpgwlnot.dll
O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINDOWS\system32\ACS.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\ISafe.exe
O23 - Service: Digitizer Service (Digitizer) - WACOM - C:\WINDOWS\System32\digtizer.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: O2Micro Flash Memory (O2Flash) - Unknown owner - C:\WINDOWS\system32\o2flash.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\VetMsg.exe

Neal · #2 (**permalink**) 21-11-2005, 09:22 PM

welcome to DAL,

Create a new folder in your C: Drive
Name it C:\HJT or HijackThis and move the HijackThis.exe file in it.
It's best for this tool NOT TO be located in your Desktop or in a TEMP folder.
This way you can undo any changes if something goes wrong.

Please get these two spyware programs if you don't already have them.
Even if you do already have adaware SE make sure it is setup like below please.

SpyBotS&D

AdawareSE

Reboot between scans and after last scan

There is a new and improved version of AdAware that you need to have installed on your computer. The new version is AdAware SE
If you have AdAware already installed on your system and it's NOT SE go to your Control Panel and click on Add/Remove Programs. Click on AdAware and then REMOVE and then just complete the removal process.

Once it's un-installed go to http://www.lavasoft.de/ and download the FREE version of AdAware SE. Once it's downloaded double click on the new file to start the install process.
Click Next>I accept>Next>Next> then be sure and put a dot in the bullet for Anyone Who uses this computer and then click Next>Next>

In the next dialog box remove the dot in the bullets "Start Scan" and also "Launch Help Files" and click Finish

Now if the program doesn't launch double click on the icon that should now be on your desktop to start AdAware SE

Now click on the button for Check for Updates
If updates are found click on the OK button and after it downloads to 100% click on the Finish button.

Click the Start Button
Click on the link for Customize
in the Main Window under Scan Settings
click on the red X in front of Scan within archives to change it to a green check

Then click on the button on the left labeled Advanced
click on the red X in front of Move deleted files to Recycle Bin to change it to a green check
click on the red X in front of Include Environment Information to change it to a green check

Then click on the button on the left labeled Defaults
click on the Read current settings from system

Then click on the button on the left labeled Tweak
Click on the (+) in front of Scanning Engine to expand the group
click on the red X in front of Obtain Command line of scanned processes to change it to a green check
click on the red X in front of Run scan as background process to change it to a green check
click on the red X in front of Use permanent archive caching to change it to a green check

Click on the (+) in front of Cleaning Engine to expand the group
click on the red X in front of Disable manual quarantine if auto-quarantine is selected to change it to a green check

Click on the (+) in front of Safety Settings to expand the group
click on the red X in front of Reanalyze results after scanning . . . to change it to a green check
click on the red X in front of Write protect system files after repair to change it to a green check

Click on the (+) in front of Log File to expand the group
click on the red X Create Log File for removal operations to change it to a green check

Click on the (+) in front of User Interface to expand the group
click on the red X Remember window positions to change it to a green check
click on the red X Snap windows to desktop borders to change it to a green check
click on the red X Use gridlines in results list to change it to a green check

Click on the (+) in front of Web Update Settings to expand the group
click on the red X Create and save WebUpdate log file to change it to a green check

Click on the (+) in front of Misc settings to expand the group
click on the red X Dump details about unhandled exceptions to disk to change it to a green check

Then click on the button at the bottom right labeled Proceed then click the Next button to start scanning.

Once the scan is complete you'll have a flashing Bug and a brief sound to indicate scanning is complete and Adware is found. Click on the Next and then click on each of the empty boxes to the left of the found items under SCAN SUMMARY. Then hit the Next button. Then OK. This should clean your system of all the found nasties. When it's complete simply close the program until your next scan session. Always ALWAYS check for updates before very scan.

# Reboot and post a new HJT log please.