Unwanted favorites & popups when using IE

I've recently purchased a computer that had all types of spyware etc. Cleaned it up pretty good using all the info provided here but can't seem to get rid of an annoying thing. Everytime I launch IE I get a bar across the bottom for gambling and other things, I always get another pop up window trying to get me to check out mortgages or whatever whenever I launch IE and I have some choices imbedded in my favorites pop down in IE which don't appear when I try to organize them so I can't delete them.

I've also fixed the second R1 listing below using hijack this but it reappears everytime.

hijack this log attached. Thanks for the help.

Logfile of HijackThis v1.99.1
Scan saved at 4:40:21 AM, on 16/01/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Trend Micro\Internet Security 2006\pccguide.exe
c:\progra~1\intern~1\iexplore.exe
C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
C:\PROGRA~1\MUSICM~1\MUSICM~1\MMDiag.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mim.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\WINDOWS\System32\ssstars.scr
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\NuVision\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.hsimpfllra.com/ElXV3ZuUfs...kYguqzCZj.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [EasyRead2] C:\Program Files\ImTOO\EasyRead2\EasyRead.exe -hide
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 2006\pccguide.exe"
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~1\mimboot.exe
O4 - HKCU\..\Run: [For City] C:\DOCUME~1\NuVision\APPLIC~1\ADMINP~1\4 HOLE WAIT.exe
O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1137052410906
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe

FYI some more info............when I right click the favorites I want to delete, there is no response. These items are imbedded in the drop down menu.....gambling, travel, games sites....11 choices in all right at the top, then my favorites are listed next just as set up by me. weird.

thanks for help......

Welcome to DAL,

You have a LOP infection.


Run both of these uninstallers

Download both these uninstallers to your desktop and run them.


http://lop.com/new_uninstall.exe

http://lop.com/toolbar_uninstall.exe


Save to your desktop and then run them.


Post a new hijackthis log please.

__________________
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|_ SpyBot V1.5 _|_ HijackThis Log __V2.0.2 _|



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Alright!!!!!!!!!!! It worked. First I needed to allow my IE to allow the download which took me a few mintues to figure out. But we're all good now. Many thanks. Here's the hijackthis log:

Logfile of HijackThis v1.99.1
Scan saved at 9:37:16 PM, on 16/01/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Trend Micro\Internet Security 2006\pccguide.exe
C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
C:\PROGRA~1\MUSICM~1\MUSICM~1\MMDiag.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mim.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\WINDOWS\System32\ssstars.scr
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\NuVision\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [EasyRead2] C:\Program Files\ImTOO\EasyRead2\EasyRead.exe -hide
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 2006\pccguide.exe"
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~1\mimboot.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1137052410906
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe

cheers...........

How long has it been since you did a scan with your trendmicro? Is the subscription still active? If not might consider re-newing or getting a good free anti-virus and a good free firewall to boot.

If all is well I will have some free programs for you to try out that will help in keeping your computer a lot safer.

Let me know.

__________________
Stalking and killing Spyware

Have we helped you? Please consider a donation to help keep D-A-L free. Click on donate below



MALWARE: READ FIRST Procedures:
|_ SpyBot V1.5 _|_ HijackThis Log __V2.0.2 _|



ASAP: promoting a high standard and quality of security support no matter where you seek help.

Hey thanks again for the help. I bought TrendMicro recently so I have a full year of support from them now and hopefully I won't see this again. It's been blocking numerous attempts since I installed. Although it didn't see that LOP thing when I scanned.

Not sure if I need additional anti-virus. Right now I have PC-Cillin 2006. I also have Spybot Spyblaster and Lavasoft Ad-aware 6 installed to check things now and then and do clean ups as needed.

Any suggestions are appreciated.

Sounds like you are good to go.



If you are no longer having any more trouble here is some preventative measures for you.

Here are some preventive measures you can take to keep your computer from getting infected again. also keep all these and Ad-awareSE and SpybotS&D updated.

http://forums.thatcomputerguy.us/ind...showtopic=1190

Flush your restore points in ME and XP, by turning System Restore off and then back on.
This will create a fresh restore point.

Explained here:
Windows XP: service1.symantec.com/SUPPORT/tsgen...src=sec_doc_nam

Microsoft ME:

http://service1.symantec.com/SUPPORT...rc=sec_doc_nam


RegProtect

This small registry protection tool will save you hours of heartache by notifying you when some program good or bad is trying to access your registry.

You have the option of allowing(good) items or blocking(bad)items.

http://www.diamondcs.com.au/index.php?page=regprot


To reduce the re-infection potential for malware and protect yourself against spyware, here are a few helpful suggestions:

1. Keep Windows and Internet Explorer current with the latest critical security updates from Microsoft. This will patch many of the security holes through which attackers can gain access to your computer. You CANNOT complete this update using an alternate browser.
http://v5.windowsupdate.microsoft.co....aspx?ln=en-us

http://www.microsoft.com/windows/ie/default.asp


2. Run your antivirus software regularly, and to keep its definitions up-to-date. If you are thinking about switching, there are a some good free Antivirus programs that are decent, including AVG and Avast!.
AVG: http://free.grisoft.com/doc/1

Avast: http://www.avast.com/eng/avast_4_home.html


3. In addtion to using Ad-aware consider using another free malware scanning/removal program:
MS Antispyware beta: http://www.microsoft.com/athome/secu...e/default.mspx


4. Consider using a free firewall if you are not already using one. Some good free ones are:
Kerio
http://www.sunbelt-software.com/Kerio.cfm

OutPost Personal Firewall:
Outpost



5. Consider using an alternate free browser for general web surfing but you must use IE for windows update.
Mozilla Firefox: www.mozilla.org/products/firefox/


6. Consider increasing your browser security by using these programs:
SpywareGuard will protect your homepage from being hijacked: http://www.javacoolsoftware.com/spywareguard.html
SpywareBlaster will increase browser protection by blocking Thousands of known malware sites by adding them to IE's restricted sites zone. Download it here:

http://www.javacoolsoftware.com/spywareblaster.html


If you use SpywareBlaster, you can also use a customblocklist to add even more entries into IE restricted sites zone. Go to this site for the current list and how to use instructions: http://customblockinglist.cjb.net/


IE-SPYAD is similar in that it adds thousands more known malware sites to IE's restricted zone. Download it here:
https://netfiles.uiuc.edu/ehowes/www/resource.htm


*Remember just like your primary anti-virus software, it is important to keep all of these programs up-to-date and use them on a regular basis. It's Free

__________________
Stalking and killing Spyware

Have we helped you? Please consider a donation to help keep D-A-L free. Click on donate below



MALWARE: READ FIRST Procedures:
|_ SpyBot V1.5 _|_ HijackThis Log __V2.0.2 _|



ASAP: promoting a high standard and quality of security support no matter where you seek help.