Hi
This is my logfile. Please not that my Windows OS is in Chinese mandarin, so steps are harder to take and I need detailed instructions. Thanks for your help.
Main problems are browsers windows opening regularly usually related to the search or page I am visiting. Commonly it's Errorsafe and Spanish Luck Casino.
I also have a semi uninstalled program called Podcast Server Pro which has an annoying habit of trying to install itself when I begin using other programs sometimes.
Other software is suffering in its performance - one I can't even use.
I believe this computer is RIDDLED with spyware/adware/malware/viruses.
Norton failed to remove some. The other programs have been executed and run successfully as they can.
I have so far run Norton, Spybot S+D, Ad-aware, Mcafree Stinger and a freeware registry scanner + cleaner.
Still no joy in returning this laptop to it's original functioning capacity.
Logfile of HijackThis v1.99.1
Scan saved at 7:00:28, on 2006-3-15
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\MetaTrader Data Center\mtdcsrv.exe
C:\Program Files\norton\Norton AntiVirus\navapsvc.exe
C:\Program Files\norton\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\SAMSUNG\MagicKBD\MagicKBD.exe
C:\Program Files\Common Files\kingsoft\KSG\client.exe
C:\WINDOWS\VM303_STI.EXE
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HijackThis\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe
R3 - Default URLSearchHook is missing
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: RieMon Class - {70F6A776-579A-4C95-BA88-134253907752} - C:\WINDOWS\system32\irsmesxq.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\norton\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: 百度搜霸 - {B580CF65-E151-49C3-B73F-70B13FCA8E86} - C:\WINDOWS\DOWNLO~1\BaiDuBar.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\norton\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [MagicKeyboard] C:\Program Files\SAMSUNG\MagicKBD\PreMKBD.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [BigDog303] C:\WINDOWS\VM303_STI.EXE VIMICRO USB PC Camera (ZC0301PLH)
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [KsgUpdateRun] C:\Program Files\Common Files\kingsoft\KSG\client.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [irssyncd] C:\WINDOWS\system32\irssyncd.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk.disabled
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Time Zone Clock (2).lnk.disabled
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O8 - Extra context menu item: 百度Flash搜索 - res://C:\WINDOWS\DOWNLO~1\BaiDuBar.dll/FLASHSEARCH.HTM
O8 - Extra context menu item: 百度mp3搜索 - res://C:\WINDOWS\DOWNLO~1\BaiDuBar.dll/BAIDUMP3.HTM
O8 - Extra context menu item: 百度信息快递搜索 - res://C:\WINDOWS\DOWNLO~1\BaiDuBar.dll/BAIDUIE.HTM
O8 - Extra context menu item: 百度图片搜索 - res://C:\WINDOWS\DOWNLO~1\BaiDuBar.dll/BAIDUIMG.HTM
O8 - Extra context menu item: 百度搜索 - res://C:\WINDOWS\DOWNLO~1\BaiDuBar.dll/BAIDUSEARCH.HTM
O8 - Extra context menu item: 百度新闻搜索 - res://C:\WINDOWS\DOWNLO~1\BaiDuBar.dll/BAIDUNEWS.HTM
O9 - Extra button: Instant Buzz - {066040F0-5018-4E15-8AA0-81D36136D989} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: 豪杰超级解霸V8 - {367E0A21-8601-4986-9C9A-153BF5ACA118} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra 'Tools' menuitem: 豪杰超级解霸V8 - {367E0A21-8601-4986-9C9A-153BF5ACA118} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRA~1\Yahoo!\Common\yhexbmesuk.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRA~1\Yahoo!\Common\yhexbmesuk.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {45E9CD65-4B2B-4999-BBA5-FFE249CC219D} (AutoDownloader Control) -
http://www.liveconferencepro.com/ghosts/conference.cab
O16 - DPF: {5D409149-F8C3-11D3-859B-00105A10A549} (Agent2Flash Class) -
http://eagentmail.marketdepotu.com/L2MailC...ailDesigner.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) -
http://messenger.msn.com/download/MsnMesse...pDownloader.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) -
http://chat.msn.com/controls/msnchat45.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{13DF613A-7704-4B0A-BB77-9424AE7D0B43}: NameServer = 80.225.255.50 80.225.255.58
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: MetaTrader Data Center (mtdcsrv) - Unknown owner - C:\Program Files\MetaTrader Data Center\mtdcsrv.exe" /start (file missing)
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\norton\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\norton\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Samsung Update Plus - Unknown owner - C:\Program Files\Samsung\Samsung Update Plus\SLUBackgroundService.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\norton\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
However I do notice number of programs above which I no longer use, such as MSN messenger, Eagentmail
I am not a techie, I don't understand much of the above. I just know this computers not running a simple program I need to use and theres some other weird stuff happening, such as an installer launhing + errosafe and "hoowah"
thanks for assisting