Virus Help

I would be obliged if you can help me. Whilst I appreciate the help I need may be contained in previous threads or stickys I really need some direction. My PC has fallen pray to some sort of virus. I regularly run antivirus software via Norton system works 2003 or CS associates via BT Yahoo. Recently a virus was identified and deleted however it re-appears every time I close and restart my PC. My OS is windows XP and I believe the virus came by virtue of allowing some else to use my PC.
I am a real novice so please be gentle Mark

Welcome to DAL,


Go to the link below and do everything you can there includeing posting a hijackthis log from the link provided. Thanks.

Read This First - IMPORTANT Instructions

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Stalking and killing Spyware

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MALWARE: READ FIRST Procedures:
|_ SpyBot V1.5 _|_ HijackThis Log __V2.0.2 _|



ASAP: promoting a high standard and quality of security support no matter where you seek help.

Thank you for the information however most of it far in advance of my knowledge and is proving difficult for me to understand.
Mark

Hi,

All you have to do at that link is click on spybot to download to your desktop and then double click the install icon to install the program. check for updates and run the program and allow it to remove anything that is found.

Do the same for Adaware SE.

When done with that click on the link that says Hijackthis, and it will install to the proper place like the instructions say. C:\Program Files.


Once it is installed double click hijackthis.exe and then click on "do a system scan and save a log file". Then notepad will open up and your hijackthis log will be there.

Maximize notepad by clicking the square in the top right, then right click hijackthis log, select copy, then come here and click on "post a new reply. When that opens up put your cursor on the blank page and right click and select paste. And there you have it, submit reply.

Thanks.

__________________
Stalking and killing Spyware

Have we helped you? Please consider a donation to help keep D-A-L free. Click on donate below



MALWARE: READ FIRST Procedures:
|_ SpyBot V1.5 _|_ HijackThis Log __V2.0.2 _|



ASAP: promoting a high standard and quality of security support no matter where you seek help.