Hi,
I've done all that and copied the session log and a ne HJT log below....Thanks
********
18:12: | Start of Session, 26 March 2006 |
18:12: Spy Sweeper started
18:12: Sweep initiated using definitions version 641
18:12: Starting Memory Sweep
18:17: Memory Sweep Complete, Elapsed Time: 00:04:39
18:17: Starting Registry Sweep
18:17: Found Adware: blazefind
18:17: HKCR\clsid\{1e432263-6841-4653-8f02-366a2f77e339}\ (11 subtraces) (ID = 104440)
18:17: HKCR\clsid\{a1dd937d-71e1-4bb5-bd5d-1b01b9cb1c2f}\ (11 subtraces) (ID = 104453)
18:17: HKLM\software\classes\clsid\{1e432263-6841-4653-8f02-366a2f77e339}\ (11 subtraces) (ID = 104473)
18:17: HKLM\software\classes\clsid\{a1dd937d-71e1-4bb5-bd5d-1b01b9cb1c2f}\ (11 subtraces) (ID = 104485)
18:17: HKLM\software\classes\windowssb.autosearch.1\ (3 subtraces) (ID = 104505)
18:17: HKLM\software\classes\windowssb.autosearch\ (5 subtraces) (ID = 104506)
18:17: HKLM\software\microsoft\windows\currentversion\uni nstall\windows sr 2.0\ (4 subtraces) (ID = 104552)
18:17: HKCR\windowssb.autosearch.1\ (3 subtraces) (ID = 104571)
18:17: HKCR\windowssb.autosearch\ (5 subtraces) (ID = 104572)
18:18: Found Adware: sidesearch
18:18: HKU\S-1-5-21-1123561945-790525478-839522115-1003\software\microsoft\internet explorer\extensions\cmdmapping\ || {000007c6-17df-4438-92a4-de5537471ba3} (ID = 530423)
18:18: Registry Sweep Complete, Elapsed Time:00:00:33
18:18: Starting Cookie Sweep
18:18: Found Spy Cookie: touchclarity cookie
18:18: linda@easyjet.touchclarity[1].txt (ID = 3566)
18:18: Found Spy Cookie: 123count cookie
18:18: mark@123count[1].txt (ID = 1927)
18:18: Found Spy Cookie: 2o7.net cookie
18:18: mark@2o7[1].txt (ID = 1957)
18:18: Found Spy Cookie: about cookie
18:18: mark@about[2].txt (ID = 2037)
18:18: Found Spy Cookie: affiliate cookie
18:18: mark@affiliate[1].txt (ID = 2199)
18:18: Found Spy Cookie: ask cookie
18:18: mark@ask[1].txt (ID = 2245)
18:18: Found Spy Cookie: atlas dmt cookie
18:18: mark@atdmt[2].txt (ID = 2253)
18:18: mark@barclays.touchclarity[1].txt (ID = 3566)
18:18: Found Spy Cookie: bilbo.counted.com cookie
18:18: mark@bilbo.counted[2].txt (ID = 2306)
18:18: Found Spy Cookie: bizrate cookie
18:18: mark@bizrate[1].txt (ID = 2308)
18:18: Found Spy Cookie: bravenet cookie
18:18: mark@bravenet[1].txt (ID = 2322)
18:18: Found Spy Cookie: btgrab cookie
18:18: mark@btg.btgrab[2].txt (ID = 2333)
18:18: mark@btow.touchclarity[1].txt (ID = 3566)
18:18: Found Spy Cookie: ccbill cookie
18:18: mark@ccbill[2].txt (ID = 2369)
18:18: Found Spy Cookie: coremetrics cookie
18:18: mark@data.coremetrics[1].txt (ID = 2472)
18:18: Found Spy Cookie: dealtime cookie
18:18: mark@dealtime[1].txt (ID = 2505)
18:18: Found Spy Cookie: desktop kazaa cookie
18:18: mark@desktop.kazaa[1].txt (ID = 2515)
18:18: mark@easyjet.touchclarity[1].txt (ID = 3566)
18:18: mark@experts.about[2].txt (ID = 2038)
18:18: Found Spy Cookie: fastclick cookie
18:18: mark@fastclick[1].txt (ID = 2651)
18:18: mark@firstdirect.touchclarity[1].txt (ID = 3566)
18:18: mark@ford.touchclarity[1].txt (ID = 3566)
18:18: Found Spy Cookie: go2net.com cookie
18:18: mark@go2net[1].txt (ID = 2730)
18:18: Found Spy Cookie: go.com cookie
18:18: mark@go[1].txt (ID = 2728)
18:18: mark@hinduism.about[2].txt (ID = 2038)
18:18: Found Spy Cookie: jp18 cookie
18:18: mark@jp18[2].txt (ID = 2891)
18:18: Found Spy Cookie: kinghost cookie
18:18: mark@kinghost[1].txt (ID = 2903)
18:18: Found Spy Cookie: monstermarketplace cookie
18:18: mark@monstermarketplace[1].txt (ID = 3006)
18:18: mark@msn.touchclarity[1].txt (ID = 3566)
18:18: Found Spy Cookie: offeroptimizer cookie
18:18: mark@offeroptimizer[1].txt (ID = 3087)
18:18: Found Spy Cookie: pricegrabber cookie
18:18: mark@pcworld.pricegrabber[1].txt (ID = 3186)
18:18: mark@pricegrabber[1].txt (ID = 3185)
18:18: mark@renault.touchclarity[1].txt (ID = 3566)
18:18: mark@stat.dealtime[2].txt (ID = 2506)
18:18: Found Spy Cookie: clicktracks cookie
18:18: mark@stats2.clicktracks[1].txt (ID = 2407)
18:18: mark@theaa.touchclarity[1].txt (ID = 3566)
18:18: Found Spy Cookie: toplist cookie
18:18: mark@toplist[2].txt (ID = 3557)
18:18: Found Spy Cookie: tracking cookie
18:18: mark@tracking[2].txt (ID = 3571)
18:18: mark@uk.ask[1].txt (ID = 2246)
18:18: mark@uswitch.touchclarity[1].txt (ID = 3566)
18:18: mark@video.movies.go[1].txt (ID = 2729)
18:18: mark@www.jp18[2].txt (ID = 2892)
18:18: Found Spy Cookie: teenax cookie
18:18: mark@www.teenax[1].txt (ID = 3504)
18:18: Found Spy Cookie: xiti cookie
18:18: mark@xiti[1].txt (ID = 3717)
18:18: Cookie Sweep Complete, Elapsed Time: 00:00:09
18:18: Starting File Sweep
18:18: c:\program files\windowssa (1 subtraces) (ID = -2147481364)
18:18: c:\program files\windupdates (ID = -2147481362)
18:18: c:\program files\lycos\sidesearch (1 subtraces) (ID = -2147480322)
18:18: Found Adware: bullguard popup ad
18:18: c:\windows\temp\bullguard (1 subtraces) (ID = -2147476409)
18:18: Found Adware: cydoor peer-to-peer dependency
18:18: cd_clint.dll (ID = 57300)
18:26: winsb.dll (ID = 51520)
18:48: bulldownload.exe (ID = 52017)
18:49: Warning: Could not get layout for drive G:. Incorrect function
18:51: Found System Monitor: potentially rootkit-masked files
18:51: 00000528. (ID = 0)
19:01: Warning: Unhandled Archive Type
19:01: Warning: Unhandled Archive Type
19:02: Warning: Invalid file - not a PKZip file
19:03: File Sweep Complete, Elapsed Time: 00:45:00
19:03: Full Sweep has completed. Elapsed time 00:50:29
19:03: Traces Found: 129
19:58: Removal process initiated
19:58: Quarantining All Traces: potentially rootkit-masked files
19:58: potentially rootkit-masked files is in use. It will be removed on reboot.
19:58: 00000528. is in use. It will be removed on reboot.
19:58: Quarantining All Traces: blazefind
19:58: Quarantining All Traces: sidesearch
19:58: Quarantining All Traces: bullguard popup ad
19:59: Quarantining All Traces: cydoor peer-to-peer dependency
19:59: Quarantining All Traces: 123count cookie
19:59: Quarantining All Traces: 2o7.net cookie
19:59: Quarantining All Traces: about cookie
19:59: Quarantining All Traces: affiliate cookie
19:59: Quarantining All Traces: ask cookie
19:59: Quarantining All Traces: atlas dmt cookie
19:59: Quarantining All Traces: bilbo.counted.com cookie
19:59: Quarantining All Traces: bizrate cookie
19:59: Quarantining All Traces: bravenet cookie
19:59: Quarantining All Traces: btgrab cookie
19:59: Quarantining All Traces: ccbill cookie
19:59: Quarantining All Traces: clicktracks cookie
19:59: Quarantining All Traces: coremetrics cookie
19:59: Quarantining All Traces: dealtime cookie
19:59: Quarantining All Traces: desktop kazaa cookie
19:59: Quarantining All Traces: fastclick cookie
19:59: Quarantining All Traces: go.com cookie
19:59: Quarantining All Traces: go2net.com cookie
19:59: Quarantining All Traces: jp18 cookie
19:59: Quarantining All Traces: kinghost cookie
19:59: Quarantining All Traces: monstermarketplace cookie
19:59: Quarantining All Traces: offeroptimizer cookie
19:59: Quarantining All Traces: pricegrabber cookie
19:59: Quarantining All Traces: teenax cookie
19:59: Quarantining All Traces: toplist cookie
19:59: Quarantining All Traces: touchclarity cookie
19:59: Quarantining All Traces: tracking cookie
19:59: Quarantining All Traces: xiti cookie
19:59: Removal process completed. Elapsed time 00:00:52
********
18:10: | Start of Session, 26 March 2006 |
18:10: Spy Sweeper started
18:11: Your spyware definitions have been updated.
18:12: | End of Session, 26 March 2006 |
************************************************** ****************
Logfile of HijackThis v1.99.1
Scan saved at 20:03:46, on 26/03/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\ALCWZRD.EXE
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2F 1.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\AOpen\SilentTekV5\Lite.EXE
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\mgabg.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\KODAK\Kodak EasyShare software\bin\EasyShare.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\KODAK\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
C:\Program Files\Vista\vsys\bin\vacc_server.exe
C:\Program Files\Vista\vsys\bin\vczar_server.exe
C:\Program Files\Vista\vsys\bin\vlog_server.exe
C:\Program Files\Vista\vsys\bin\vls_server.exe
C:\Program Files\Vista\vsys\bin\vsq_server.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\Downloads\Spy\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://my.ebay.co.uk/ws/eBayISAPI.dl...grateVisitor=3
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Norton Internet Security 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Norton Internet Security 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [Omnipage] C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [EPSON Stylus Photo R300 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2F 1.EXE /P30 "EPSON Stylus Photo R300 Series" /O6 "USB001" /M "Stylus Photo R300"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SilentTek] C:\Program Files\AOpen\SilentTekV5\Lite.EXE
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\KODAK\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Kodak software updater.lnk = C:\Program Files\KODAK\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: VPN Client.lnk = ?
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) -
http://tools.ebayimg.com/eps/wl/acti..._v1-0-3-36.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) -
http://security.symantec.com/sscv6/S.../bin/cabsa.cab
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) -
http://www.kodakgallery.co.uk/downlo...1/axofupld.cab
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) -
http://www.napster.com/client/isetup.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) -
http://acs.pandasoftware.com/actives...ree/asinst.cab
O16 - DPF: {9B6D0E46-3F96-11D9-A711-004F4E099F85} (Originality.WEBnewszine) -
http://www.webnewszinecontent.co.uk/...EBnewszine.CAB
O16 - DPF: {B020B534-4AA2-4B99-BD6D-5F6EE286DF5C} (Symantec Download Bridge) -
https://a248.e.akamai.net/f/248/5462...l/SymDlBrg.cab
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) -
http://security.symantec.com/sscv6/S.../bin/cabsa.cab
O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) -
http://tools.ebayimg.com/eps/activex...l_v1-0-3-0.cab
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Norton Internet Security\comHost.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: MGABGEXE - Matrox Graphics Inc. - C:\WINDOWS\System32\mgabg.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: VSystem Vaccess Server (vacc_server) - Unknown owner - C:\Program Files\Vista\vsys\bin\vacc_server.exe
O23 - Service: Vsystem Vczar Server (vczar_server) - Unknown owner - C:\Program Files\Vista\vsys\bin\vczar_server.exe
O23 - Service: Vsystem Vlog Server (vlog_server) - Unknown owner - C:\Program Files\Vista\vsys\bin\vlog_server.exe
O23 - Service: Vsystem License Server (vls_server) - Unknown owner - C:\Program Files\Vista\vsys\bin\vls_server.exe
O23 - Service: Vsystem Vscript Server (vsq_server) - Unknown owner - C:\Program Files\Vista\vsys\bin\vsq_server.exe
