windows firewall won't stay on(RESOLVED)

greenhornet · #1 (**permalink**) 12-06-2006, 05:07 PM

Something turns off my windows firewall approximately every hour when I‘m online. I get a popup message saying, “your computer may be at risk because no firewall is turned on". I then go to the windows XP security center and turn the firewall back on, only to have the same thing happen again about an hour later. What do I have to do to make the firewall stay on?

The problem began after I uninstalled the Norton anti-virus program that came with my computer (the subscription had expired) and down loaded the AVG71 free anti-virus program.

I’m running windows XP media center edition. I know very little about computers. So, any instructions must be very detailed. Thanks for any help. Here’s my hijack log:

Logfile of HijackThis v1.99.1
Scan saved at 8:51:04 AM, on 6/12/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\arservice.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\ARPWRMSG.EXE
C:\Program Files\DISC\DISCover.exe
C:\Program Files\DISC\DiscUpdateMgr.exe
C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\DISC\DiscGui.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\DISC\DiscStreamHub.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\ALCXMNTR.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
c:\windows\system\hpsysdrv.exe
C:\Program Files\Java\jre1.5.0_05\bin\jusched.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TY...ion&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TY...ion&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TY...ion&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TY...ion&pf=desktop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cavenet.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TY...ion&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TY...ion&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TY...ion&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TY...ion&pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TY...ion&pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://ie.redirect.hp.com/svs/rdr?TY...ion&pf=desktop
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [AlwaysReady Power Message APP] ARPWRMSG.EXE
O4 - HKLM\..\Run: [DISCover] C:\Program Files\DISC\DISCover.exe
O4 - HKLM\..\Run: [DiscUpdateManager] C:\Program Files\DISC\DiscUpdateMgr.exe
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_05\bin\npjpi150_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_05\bin\npjpi150_05.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://*.trymedia.com (HKLM)
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe

END

Neal · #2 (**permalink**) 12-06-2006, 11:03 PM

Welcome to DAl,

Let's check to see if some malware is the culprit. Have you considered a different firewall, a free one that is much better then windows firewall.

Please download, install, and update the NEW free version of Ewido trojan scanner:

When installing, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".

When you run ewido for the first time, you may get a warning "Database could not be found!". Click OK. We will fix this in a moment.

From the main ewido screen, click on update in the left menu, then click the Start update button.

After the update finishes (the status bar at the bottom will display "Update successful")

Click on the Scanner button in the left menu, then click on Complete System Scan. This scan can take quite a while to run.

If ewido finds anything, it will pop up a notification. We have been finding some cases of false positives with the new version of Ewido, so we need to step through the fixes one-by-one. If Ewido finds something that you KNOW is legitimate (for example, parts of AVG Antivirus, pcAnywhere and the game "Risk" have been flagged), select "none" as the action. DO NOT check "Perform action with all infections". If you are unsure of an entry, select "none" for the time being. I'll see that in the log you will post later and let you know if ewido needs to be run again.

When the scan finishes, click on "Save Report". This will create a text file. Make sure you know where to find this file again.

Post the log Ewido makes back here please and a new hijackthis log. Thanks.

Go here BitDefender and run an online scan with BitDefender (you will need to use Internet Explorer for this scan). When the ActiveX Control has loaded, click on "Click here to scan" and grab a coffee.

When BitDefender completes the scan, select the "Detected Problems" tab. Click on "Click here to export scan". Save the file as an HTML to your Desktop. Then click on the saved file and allow it to open with your browser. Go to Edit - Select All then copy/paste that log back here. Post back and let us know what it found (post the log).

And post a new HJT log also..

greenhornet · #3 (**permalink**) 13-06-2006, 06:53 PM

Hello

Yes, I would consider a different free firewall. What firewall do you recommend?

Here is the Ewido log you requested:

ewido anti-malware - Scan report

+ Created on: 7:14:43 PM, 6/12/2006
+ Report-Checksum: 1528441E

+ Scan result:

C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @112.2o7[2].txt -> TrackingCookie.2o7 : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @ad.yieldmanager[2].txt -> TrackingCookie.Yieldmanager : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @adopt.specificclick[1].txt -> TrackingCookie.Specificclick : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @advertising[2].txt -> TrackingCookie.Advertising : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @anat.tacoda[1].txt -> TrackingCookie.Tacoda : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @atdmt[2].txt -> TrackingCookie.Atdmt : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @burstnet[2].txt -> TrackingCookie.Burstnet : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @cnn.122.2o7[1].txt -> TrackingCookie.2o7 : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @com[1].txt -> TrackingCookie.Com : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @data2.perf.overture[1].txt -> TrackingCookie.Overture : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @data4.perf.overture[2].txt -> TrackingCookie.Overture : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @e-2dj6wfk4ogc5cko.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @e-2dj6wfkiehdzklo.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @e-2dj6wfkiqmdjacp.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @e-2dj6wfkiqpczakq.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @e-2dj6wfkoanazieo.stats.esomniture[1].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @e-2dj6wfkyejdjggp.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @e-2dj6wfkykiczcep.stats.esomniture[1].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @e-2dj6wfkyohdzmaq.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @e-2dj6wfkyqocjwep.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @e-2dj6wfkyuhczigp.stats.esomniture[1].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @e-2dj6wfliknczwbo.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @e-2dj6wflisnajkbq.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @e-2dj6wfloapc5edo.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @e-2dj6wfloooczoao.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @e-2dj6wflowpajikp.stats.esomniture[1].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @e-2dj6wfmishdzgbq.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @e-2dj6wfmyghd5slo.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @e-2dj6wfmyond5egp.stats.esomniture[1].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @e-2dj6wgk4kkc5mep.stats.esomniture[1].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @e-2dj6wgkiqjd5acp.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @e-2dj6wgkiuld5kfp.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @e-2dj6wgkokhc5efo.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @e-2dj6wgl4ogc5iho.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @e-2dj6wglowic5mdp.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @e-2dj6wgmiwjdzedp.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @e-2dj6wgmysodpagq.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @e-2dj6whkyohdzabo.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @e-2dj6wjk4sicpgaq.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @e-2dj6wjk4whcpmlp.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @e-2dj6wjkociczgbo.stats.esomniture[1].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @e-2dj6wjkoejc5weo.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @e-2dj6wjkoskczmho.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @e-2dj6wjkosnczcep.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @e-2dj6wjkycgajchp.stats.esomniture[1].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @e-2dj6wjkychc5kkp.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @e-2dj6wjkyekdjebo.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @e-2dj6wjkyghajcfp.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @e-2dj6wjkykkdjkap.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @e-2dj6wjkykoajgdp.stats.esomniture[1].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @e-2dj6wjkyokd5abp.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @e-2dj6wjkyqndpolp.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @e-2dj6wjl4kncjsao.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @e-2dj6wjl4sldjoap.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @e-2dj6wjlieldpwdp.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @e-2dj6wjlikmajigo.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @e-2dj6wjliojdjobo.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @e-2dj6wjlisidjwbo.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @e-2dj6wjlisldzifo.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @e-2dj6wjlyakdpikq.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @e-2dj6wjlyalczohp.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @e-2dj6wjlysndjmlp.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @e-2dj6wjmiaic5ofo.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @e-2dj6wjmiopd5ekp.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @e-2dj6wjmyahczwaq.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @e-2dj6wjmycnajkkp.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @e-2dj6wjmyejd5cho.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @e-2dj6wjmyemazadp.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @e-2dj6wjmyqgc5mcp.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @e-2dj6wjmyqnczkap.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @e-2dj6wjny-1gajwh.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @e-2dj6wjny-1jcjga.stats.esomniture[1].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @e-2dj6wjny-1kdzke.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @e-2dj6wjnyckczakq.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @e-2dj6wjnycpd5kap.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @e-2dj6wjnyshdpcap.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @e-2dj6wjnyuhd5gkq.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @e-2dj6wjnywiazoeq.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @entrepreneur.122.2o7[1].txt -> TrackingCookie.2o7 : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @mediaplex[1].txt -> TrackingCookie.Mediaplex : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @microsofteup.112.2o7[1].txt -> TrackingCookie.2o7 : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @rotator.adjuggler[1].txt -> TrackingCookie.Adjuggler : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @tacoda[2].txt -> TrackingCookie.Tacoda : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @techrepublic.com[1].txt -> TrackingCookie.Com : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @tgn.122.2o7[1].txt -> TrackingCookie.2o7 : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @webstat[1].txt -> TrackingCookie.Web-stat : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @www.burstbeacon[1].txt -> TrackingCookie.Burstbeacon : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @www.myaffiliateprogram[2].txt -> TrackingCookie.Myaffiliateprogram : Cleaned with backup
C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator @yadro[2].txt -> TrackingCookie.Yadro : Cleaned with backup

::Report End
-------------------------------------------------------------------------------------------------------

Here is the bitdefender log:

BitDefender Online Scanner
Scan report generated at: Tue, Jun 13, 2006 - 10:19:06

Scan path: A:\;C:\;D:\;E:\;F:\;G:\;H:\;I:\;

Statistics
Time 01:15:11
Files 721230
Folders 6936
Boot Sectors 3
Archives 16653
Packed Files 90013
Results
Identified Viruses 0
Infected Files 0
Suspect Files 0
Warnings 0
Disinfected 0
Deleted Files 0
Engines Info
Virus Definitions 387869
Engine build AVCORE v1.0 (build 2310) (i386) (Apr 17 2006 16:24:38)
Scan plugins 13
Archive plugins 39
Unpack plugins 5
E-mail plugins 6
System plugins 1
Scan Settings
First Action Disinfect
Second Action Delete
Heuristics Yes
Enable Warnings Yes
Scanned Extensions *;
Exclude Extensions
Scan Emails Yes
Scan Archives Yes
Scan Packed Yes
Scan Files Yes
Scan Boot Yes
Scanned File Status
No virus found.

Here is the latest HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 10:25:42 AM, on 6/13/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\arservice.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\ARPWRMSG.EXE
C:\Program Files\DISC\DISCover.exe
C:\Program Files\DISC\DiscUpdateMgr.exe
C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\DISC\DiscGui.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\DISC\DiscStreamHub.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\ALCXMNTR.EXE
c:\Program Files\Microsoft Works\WksWP.exe
c:\Program Files\Microsoft Works\WkDStore.exe
c:\Program Files\Microsoft Works\wkgdcach.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
c:\windows\system\hpsysdrv.exe
C:\Program Files\Java\jre1.5.0_05\bin\jusched.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Microsoft Works\wkswp.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TY...ion&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TY...ion&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TY...ion&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TY...ion&pf=desktop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cavenet.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TY...ion&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TY...ion&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TY...ion&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TY...ion&pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TY...ion&pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://ie.redirect.hp.com/svs/rdr?TY...ion&pf=desktop
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [AlwaysReady Power Message APP] ARPWRMSG.EXE
O4 - HKLM\..\Run: [DISCover] C:\Program Files\DISC\DISCover.exe
O4 - HKLM\..\Run: [DiscUpdateManager] C:\Program Files\DISC\DiscUpdateMgr.exe
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_05\bin\npjpi150_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_05\bin\npjpi150_05.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://*.trymedia.com (HKLM)
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/reso...an8/oscan8.cab
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe

END

Neal · #4 (**permalink**) 13-06-2006, 08:55 PM

If you do get a free one turn windows firewall off or problems will occur.

Here is what most computer fixers, myself included use:

http://www.sunbelt-software.com/Kerio.cfm]http://www.sunbelt-software.com/Kerio.cfm

There is a 30 day trial and a special on now for the full version. $14.95 for a full year.

After the 30 day trial it still works just as not as good as the free version. I have the paid full version and paid more for it then it is being offered now.

Both scans came out OK, just cookies. Is your computer running OK?

greenhornet · #5 (**permalink**) 15-06-2006, 05:42 PM

I installed the free Kerio firewall that you recommended.

I was online for 3 hours yesterday, and the kerio firewall stayed on.

I don't understand why my windows firewall won't stay on. But anyway, the kerio firewall stays on, so my computer is protected now. Thanks much for your help.

Neal · #6 (**permalink**) 16-06-2006, 12:19 AM

My pleasure,

If you are no longer having any more trouble here is some preventative measures for you.

Here are some preventive measures you can take to keep your computer from getting infected again. also keep all these and Ad-awareSE and SpybotS&D updated.

Read This First - IMPORTANT Instructions

Flush your restore points in ME and XP, by turning System Restore off and then back on.
This will create a fresh restore point.

Explained Here:
Windows XP: service1.symantec.com/SUPPORT/tsgen...src=sec_doc_nam

Explained Here
Microsoft ME:
http://service1.symantec.com/SUPPORT...rc=sec_doc_nam

RegProtect

This small registry protection tool will save you hours of heartache by notifying you when some program good or bad is trying to access your registry.

You have the option of allowing(good) items or blocking(bad)items.

http://www.diamondcs.com.au/index.php?page=regprot

To reduce the re-infection potential for malware and protect yourself against spyware, here are a few helpful suggestions:

1. Keep Windows and Internet Explorer current with the latest critical security updates from Microsoft. This will patch many of the security holes through which attackers can gain access to your computer. You CANNOT complete this update using an alternate browser.
http://v5.windowsupdate.microsoft.co....aspx?ln=en-us

http://www.microsoft.com/windows/ie/default.asp

2. Run your antivirus software regularly, and to keep its definitions up-to-date. If you are thinking about switching, there are a some good free Antivirus programs that are decent, including AVG and Avast!.
AVG: http://free.grisoft.com/doc/1

Avast: http://www.avast.com/eng/avast_4_home.html

3. In addtion to using Ad-aware consider using another free malware scanning/removal program:
Windows Defender

http://www.microsoft.com/athome/secu...e/default.mspx

4. Consider using a free firewall if you are not already using one. Some good free ones are:
Kerio
http://www.sunbelt-software.com/Kerio.cfm

OutPost Personal Firewall:
Outpost

5. Consider using an alternate free browser for general web surfing but you must use IE for windows update.
Mozilla Firefox: www.mozilla.org/products/firefox/

6. Consider increasing your browser security by using these programs:
SpywareGuard will protect your homepage from being hijacked: http://www.javacoolsoftware.com/spywareguard.html
SpywareBlaster will increase browser protection by blocking Thousands of known malware sites by adding them to IE's restricted sites zone. Download it here:

http://www.javacoolsoftware.com/spywareblaster.html

If you use SpywareBlaster, you can also use a customblocklist to add even more entries into IE restricted sites zone. Go to this site for the current list and how to use instructions: http://customblockinglist.cjb.net/

IE-SPYAD is similar in that it adds thousands more known malware sites to IE's restricted zone. Download it here:
https://netfiles.uiuc.edu/ehowes/www/resource.htm

Block access to Untrustworthy Sites

You can prevent your computer from visiting a myriad of untrustworthy sites and ad-servers by installing a customised hosts file. One of the best available is the: MVPS Hosts File. Simply follow the instructions to install the file in the correct location. This will not only make surfing safer but will improve website load times and block popups from many of the large ad-servers.

Mcafee SiteAdvisor

Surf the Net safer with SiteAdvisor, SiteAdvisor notifies you of safe sites or dangerous sites before you ever go there with a simple green check or a red x or a yellow caution when you do a Google search. Just put your cursor on the green check or red X or caution and recieve information about the site.

SiteAdvisor works with Internet Explorer and FireFox.

SiteAdvisor

See what it looks like Here

*Remember just like your primary anti-virus software, it is important to keep all of these programs up-to-date and use them on a regular basis. It's Free